Having never used a builder before we found Which? Trusted Traders extremely helpful in helping us to choose Starr Installation. We received quotes from 3 builders, but Starr’s was the best price & the quotation was the most detailed - straightaway putting us more at ease. Steve came over several times before we confirmed we’d like him to undertake the work. He also arranged for us to visit a project he’d recently completed for a client. Steve gave his time readily, he came across very confidently, but he was very personable and both my husband & I were assured he would do a good job - which proved very right. We wanted a more usable downstairs space for our growing family & Steve helped us to plan that space. We wanted a larger kitchen and sound proofed music room for teaching. The process involved knocking two rooms together, moving a toilet, moving the back door, knocking through into the garage, building a sound proofed box in to our preexisting garage, building a utility room and finally fitting a brand new kitchen and floor throughout. It did get messy, but Steve & his team cleaned up every day & made the site safe for our son. Steve liaised with us on a daily basis & at evenings/weekends, so my husband was party to discussion. He was very good at explaining any situations that had arisen & what the next steps would be. Steve’s colleagues Jason & Ben were polite & thoughtful (leaving space for my buggy to get through each day). Overall, we are thrilled with the result!