Stefan at Grand Central is great. He’s quick to put together quotes, doesn’t encourage more work than needs doing, is punctual and clearly skilled at his work. I’d definitely recommend using his services. Stefan came to service the boiler in the house I just bought. He did a thorough job. He also installed the new thermostat I’d bought. He let me know that the boiler (which was a decade old and had never been serviced) was near the end of its life, but didn’t push me to consider getting a new one. When I suggested it might be something I’m interested in he was helpful in outlining the options. I’d like to stress that he isn’t pushy or sales-ey like a lot of tradespeople can be. He was able to order the boiler and all the parts; I just had to ring up the plumbers merchant with my invoice number and pay. So easy to do. Stefan showed up on time to fit the boiler, and left the place clean and tidy. I was very pleased with the entire experience. It’s very reassuring to know that there is a skilled, reasonable and honest plumber nearby.