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Endorsed by Which? Trusted Traders

Stefan Adams t/a Grand Central

Profile thumb 5acf0b40 1b95 4f48 806d 00229e4ae982
5.0

27 Reviews

About

This business has not added a description yet.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

  • More Services

    • smart thermostat

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
27 reviews
Customer Service
5.0
Quality
4.9
Value
5.0
Sort by
New boiler - supply and fit
Customer Service
Quality
Value
Stefan was helpful, knowledgeable and communicated well. He supplied and fitted our new boiler promptly and at a good price.
Catherine in Greater London Posted on 17/06/2021 , work completed 17/06/2021
Fast reliable service
Customer Service
Quality
Value
Stefan sourced and fitted a new boiler for me within 48 hours. Always fast, friendly, reliable service.
Susan in Greater London Posted on 04/06/2021 , work completed 26/05/2021
Responsive help for Boiler malfunction
Customer Service
Quality
Value
A very cold weekend day and the gas combi boiler went on the blink. I had previously been recommended Stefan by a local estate agent. On contacting him he initially took me through telephone remedial guidance. When he could see that wasn’t going to work he kindly came over , despite it not by being a working weekday. Fortunately he was able to fix it. Stefan was absolutely brilliant, calm considerate and extremely professional. I wouldn’t hesitate to recommend him.
Clive in Greater London Posted on 17/02/2021 , work completed 13/02/2021
Very happy with service received
Customer Service
Quality
Value
Stefan was able to come round at short notice when our boiler failed and to come back again the next day, once the part had arrived, to fix it. Quick, efficient and courteous and importantly wore a mask throughout.
Customer in Greater London Posted on 08/02/2021 , work completed 03/02/2021
Replacement Boiler Installation
Customer Service
Quality
Value
Stefan gave clear advice throughout without any hard-sell and completed the installation work itself in a timely fashion.
Nick in Greater London Posted on 05/02/2021 , work completed 03/02/2021
Recommended. Work planned and carried out very efficiently and plenty of follow up to check things were working ok
Customer Service
Quality
Value
Stefan installed a new boiler and Hive system. He advised on various options and explained what he was doing at each stage. It was quite a complicated job but he made sure everything was working and came back several times to check. Work was done quickly and to budget. Definitely recommended
Customer in Greater London Posted on 20/01/2021 , work completed 11/01/2021
Gas boiler repair and service
Customer Service
Quality
Value
My gas boiler failed in December, and I contacted Stefan on the basis of these Which reviews. A visit was arranged for the following day, and Stefan quickly diagnosed the problem, and ordered the parts necessary for the repair. The repair was completed promptly upon receipt of the parts. Stefan is a good communicator, and a pleasure to deal with. I would have no hesitation in recommending him for any gas-related work.
Customer in Greater London Posted on 04/01/2021 , work completed 17/12/2020
Excellent work - always completed on time and to budget
Customer Service
Quality
Value
Stefan Adams did a brilliant job installing the plumbing and central heating for our entire four-story Georgian house in c.2003. Since when, we have always called on Stefan, whenever we have needed any plumbing work done. He has always given us first class, friendly service. On June 23/24 2020, Stefan installed two new Vaillant boilers, to replace the old ones which were coming to the end of their working lives. This was a big job, which he executed with his usual efficiency - on time, and to budget. This week, we had a minor problem with the underfloor heating in our kitchen. On December 7, Stefan replaced the faulty pump, and now everything is working perfectly. It is always a pleasure to see him!
Customer in Greater London Posted on 08/12/2020 , work completed 07/12/2020
So reassuring to have a good plumber nearby!
Customer Service
Quality
Value
Stefan at Grand Central is great. He’s quick to put together quotes, doesn’t encourage more work than needs doing, is punctual and clearly skilled at his work. I’d definitely recommend using his services. Stefan came to service the boiler in the house I just bought. He did a thorough job. He also installed the new thermostat I’d bought. He let me know that the boiler (which was a decade old and had never been serviced) was near the end of its life, but didn’t push me to consider getting a new one. When I suggested it might be something I’m interested in he was helpful in outlining the options. I’d like to stress that he isn’t pushy or sales-ey like a lot of tradespeople can be. He was able to order the boiler and all the parts; I just had to ring up the plumbers merchant with my invoice number and pay. So easy to do. Stefan showed up on time to fit the boiler, and left the place clean and tidy. I was very pleased with the entire experience. It’s very reassuring to know that there is a skilled, reasonable and honest plumber nearby.
Customer in Greater London Posted on 18/11/2020 , work completed 17/11/2020
Excellent job.
Customer Service
Quality
Value
My boiler kept cutting out. I texted Stefan, who made an appointment. He appeared exactly on time, identified the problem and dealt with it swiftly. Good communication, simply a nice bloke. So, if someone asks “Do you know a good plumber?”... well, here you are!
Customer in Greater London Posted on 06/10/2020 , work completed 02/10/2020