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Stephens Removals

Logo on white
Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–12:00
  • Sunday - Closed
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4.9

12 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Welcome to Stephens Removals. A long established removals company specialising in house moves and office relocations in the UK, Europe and Overseas.

Whatever your removal – whether it is simply moving house, relocating your business and staff, requiring international shipping or needing secure storage – you can be assured of Stephens Removals attention to detail and high quality of service. We can give you the best of both worlds; a removals company large enough to cope but small enough to care.

Stephens Removals are proud to be one of the areas premier removals companies, having been established since 1960 means we have the experience to lead the way in providing the highest standards of service, courtesy and professionalism. During the last 50 years we have built an enviable reputation and a very high percentage of our customers have chosen to move with us more than once.

What we do

  • Removals

Customer reviews

Reviews summary

4.9
12 reviews
Customer Service
4.9
Quality
4.8
Value
4.9
Sort by
Brilliant!
Customer Service
Quality
Value
Stephens were efficient in terms of booking and boxes. Staff on the phones are always friendly and helpful. We moved twice in 6 months, both times with Stephens. We had a different team of men each time, but both had a brilliant work ethic and were really friendly and personable. They spoke to neighbours and negotiated with site men, moving around the obstacles and deep holes when moving us onto a building site! They put delicates, sofas and TVs in protective bags and moved without issue, negotiating tight doorways and 2 storeys. On both moves we were out and then in within 6 hours. I can’t recommend them enough!!
Paula10027/07/2018
Stephens made moving a breeze
Customer Service
Quality
Value
Stephens removal company was recommended to us and they were fantastic. The office staff were extremely polite, helpful and understanding. The gentleman who came out to assess how much we wanted moving in order to provide quotes for their range of services was excellent and gave us some useful tips for packing. The removal team were very polite and extremely efficient. All our boxes and furniture etc were handled carefully and they had a very effective system for loading and unloading the lorry. I would highly recommend this company - transportation of everything was stress free
Boakesd27/07/2018
So glad we chose Stephens
Customer Service
Quality
Value
Dean, Jacob and Martin are my new superheroes! Martin professionally packed all our fragile items so everything arrived safely. Our heroes kept everything very calm and under control – including us. They coped with a lorry having a tyre blow-out in front of them on the M1, a delay in the solicitors transferring funds while they had their prolonged lunch, and finally a seller who would not give us the keys although she no longer owned the house! I am a great fan of all Stephens Removals staff and will not hesitate to recommend them. Despite the trauma everything arrived safely, and Dean and Jacob remained calm and professional throughout. Altogether we are very grateful that we chose Stephens!
Wintle04/07/2018
Fantastic removal company - highly recommend them
Customer Service
Quality
Value
Stephens removal company was recommended to us and they were fantastic. The office staff were extremely polite, helpful and understanding. The gentleman who came out to assess how much we wanted moving in order to provide quotes for their range of services was excellent and gave us some useful tips for packing. The removal team were very polite and extremely efficient. All our boxes and furniture etc were handled carefully and they had a very effective system for loading and unloading the lorry. I would highly recommend this company - transportation of everything was stress free.
Briggs07/06/2018
Great Team, Great Move
Customer Service
Quality
Value
Cannot recommend them highly enough! Had the packing service - great care taken - although a lot of highly breakable objects nothing was damaged. Great care was taken with the removal of the furniture and no walls marked. The two teams turned up promptly in the morning ready to start work, and they certainly worked hard all the time. There is no way I could fault anything they did and quite frankly can only heap praise on them. I would certainly recommend Stephens to anyone contemplating moving house. From the person who came to give an estimate, to the office staff and removal men, it would be extremely hard to find any company better.
cuckoo25/05/2018
Thanks for a smooth moving experience!
Customer Service
Quality
Value
Stephens moved my mum from a house to a flat recently, and were outstanding. The people in the office were always helpful and flexible, and managed to fit us in at short notice and also changed the packing date at our request as my mum couldn't make the original date suggested Their removals people were professional, friendly and reliable. A photo frame was damaged during the packing phase and they replaced it the next day. And to top it all, they were much more reasonable than the other removals firms we got quotes from. I have no hesitation in recommending them - and they came via a personal recommendation to me, so that says a lot.
AnnieG01/03/2018
Made moving house a breeze!
Customer Service
Quality
Value
I would highly recommend Stephens to anyone moving house. From the first person coming out to do an assessment for the quote to the office bookings and the team that came to do the move everyone was helpful friendly and efficient. The guys that did the move were amazing, they were professional, careful and efficient. They packed everything into the van, wrapping furniture where needed in such good time. Once we’d got the new keys they protects the floors and stairs and unpacked everything to the new house into the rooms we wanted things in. I could not fault the team at all and made the move so stress-free. Thank you!
Amy Brooks22/02/2018
The trader replied (on 23/02/2018)
Thank you very much for your review Amy, glad everything went so well with your move. Very best wishes in your new home
Brilliant job
Customer Service
Quality
Value
Nothing was too much trouble particularly as we had to change move to storage instead. And it was all dealt with very professionally & helped us through a difficult situation. Would recommend.
Celia, London23/03/2016
Very happy with job, well done
Customer Service
Quality
Value
Stephens' service was "spot-on" 5 man team were efficient, very hard working, thoroughly co-operative and courteous.
Anthony, Hertfordshire16/03/2016
My Review
Customer Service
Quality
Value
Our removal men worked hard, moving us from Bedfordshire to West Glamorgan. The move was to take 2 days but they did it in a day.
Geoffrey, West Glamorgan15/03/2016