Steve Frieze Removals Ltd

My flat was being renovated and this company was used to store my belongings. On returning my personal effects, they noticed that a leg was missing for my dining table. They found this and some more things. I added that I was still missing items a broom an IKEA step two pillows with hotel style white stripey pillowcases to name a few. I was told that some one mentioned seeing a colorful broom somewhere, they would check on it and get back to me. I called a week later and was told they found the broom, but the other items were never with them.... when I queried further, that the flat was empty when we left, I was shouted at, that the items were not listed so therefore they never had them. (They would have been in a box and they did not itemise box contents). To add insult to injury, she then said "so if we've got them where are they"? At this point I admit I lost it.... I can buy these items back, that not the issue, but to have someone handle the situation so poorly, was infuriating. I do not recommend this company. There is no concern for your items and if they lose them, somehow it's your fault and down to you to find it and there is absolutely nothing you can do about it.

This was my first big move and I was a bit worried about using a removal company but the team were amazing. The day went so smoothly and the lads were highly professional. I would definitely recommend Steve Frieze and would use them again.