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Stormclad Ltd - Mapperley

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1.0

1 Review

About

At Stormclad we pride ourselves on only offering you home improvement products that truly enhance your home. Our windows, doors, conservatories, fascias & soffits, and canopies are expertly manufactured and professionally installed.
Our Head Office and main depot in Nottingham is where we coordinate our teams of installers from who work across the East Midlands. We also have Home Improvement Centres at Brookfields Garden Centre in Mapperley and Wheatcroft Garden Centre in Edwalton. At both of these well appointed facilities you can see the excellent workmanship that goes into our range of products. You can also have an informal chat with one of our Designers who will give you professional and impartial advice.
If you have any questions whatsoever please get in touch. We’re here to help you along every step of the way of your home improvements journey.

What we do

  • Conservatories

    • Conservatory repairs
    • Hardwood conservatories and orangeries
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
  • Double glazing

    • Double glazing installation
  • Canopies

  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • carports

Customer reviews

Reviews summary

1.0
1 reviews
Customer Service
1.0
Quality
1.0
Value
1.0
Deposit not returned
Customer Service
Quality
Value
Signed a contract for a conservatory in December and paid a £2900 deposit. We were advised no planning permission was required. Following a survey it was discovered planning was needed and we were asked to pay another £500 for planning costs. The planning application came back in March with conditions attached. We didn’t like the changes enforced as this wasn’t what we agreed to when signing the contract so asked to cancel the contract. We were told we are only entitled to a £565.60 refund as the company have incurred sales, marketing and administration costs. We have lost £2834.40 through no fault of our own. We cannot have the specification we paid for and we cannot get our deposit back either. No materials have been ordered and we paid extra for the planning application. Had we have know this was the risk we were entering into when signing the contract we would never have paid over our deposit.
Emma Jenkins 07/04/2018