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Surrey & London Basement Company Ltd

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3.9

4 Reviews

About

As a business we are fortunate to be growing and busy in all aspects of construction, basement conversion and below ground works. However, we believe in retaining that ‘small company’ attention to detail and personal service, so that our clients continue to return to us time and again. We have built good relationships in all areas of domestic and commercial work. We are proud of our reputation and receive most of our contracts from personal recommendation. We service London, Surrey and West Sussex.

No job is too small! Whether it is a cellar to convert for dry basement storage, a conservatory into a home extension, or the construction of a basement beneath your house with cinema and swimming pool; we can boast many ‘Grand Designs’ but are equally proud of the smallest garden room!

Surrey & London Basement Company Ltd comprises a group of experts, with a wealth of experience in commercial and domestic building especially now highly efficient, green new builds above and below. Try us.

What we do

  • Building construction contractors

    • Building construction management
  • More Services

    • specialist construction

Customer reviews

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3.9
4 reviews
Customer Service
3.8
Quality
4.0
Value
4.0
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Surprising unprofessional experience
The lads in the team seem ok, heads down and getting on with the job but it was the owner who I had the displeasure of engaging with. He was extremely rude both verbally on several occasions and when engaged in correspondence by email I was cc’d to several horrific emails which exacerbated ill feeling towards a neighbours build. To know this man was engaged to oversee a fairly significant new build and being paid to provide a service yet could be so unprofessional in correspondence to numerous stakeholders was quite shocking to be honest. Not someone I could recommend to any interested parties
Customer in West Sussex Posted on 13/01/2021 (Reviewer did not use service)
Stay away
Customer Service
Quality
Value
Project consisted of extending an existing basement to the full footprint of the house, building a rear extension, creating a decking area with underneath storage and finishing all the newly created rooms to pink plaster - a £300k+ refurbishment. We were seduced by the director, who seemed to be very knowledgeable, reassuring re the several challenges of a project of this size and able to complete in 8 months max. Moreover his approach of a fixed price contract was appealing to us. Shortly after the works started the issues kicked in. a) The Project manager walked out due to 'irreconcilable differences' with the director and was never replaced, with work covered by labourers lacking necessary expertise b) Persistent disrespectful and aggressive behaviour in front of toddlers during meetings where issues were raised b) Constant bullying and threats to stop works if he was not paid additional money for 'extras' that were already included in the contract and already paid for. d) Poor quality of work, leaving us with a leaking flat roof, a dry under deck area that's constantly wet, unlevel and poorly fitted flooring, bi-fold doors not weatherproof with daylight showing around the seals where they have dropped, temperamental electrics etc e) Project overran by more than 1 year. Issues were either ignored or where correction was attempted they failed. So despite all invoices paid we had to ask them to stop and are left paying other to fix the major faults. Stay away at all costs.
Customer in Surrey Posted on 04/12/2020 , work completed 31/07/2019
Employ only if ready for lots of hassle
If you want the hassle of a builder who does not build according to the approved plans, upsets the neighbours with repeated trespass and is foul-mouthed to boot, this is just the company for you. Employed by my neighbour to build an extension approved by the council's planning department, no objections having been received, this company relied on my goodwill to use my property to access the rear of the house. There was no initial control of workmen who arrived to start work noisily at 7.30 am, contrary to council regulations. An 8 am start was gradually enforced after complaints, but later in the process work often continued through Saturday afternoon, again contrary to council regulations. The builder went off-plan. Either out of ignorance or disingenuousness, he denied that the new structure would need planning permission. But it did indeed require approval by the council, causing his employer extra expense for new plans. When I withdrew permission to use my land for access pending official approval of the new structure he retorted: I am sure it will be interesting when you attempt to levy trespass against us? He continued to ignore the instruction and did nothing to stop his men trespassing on my land for weeks thereafter. For trying to ensure that normal regulations and the law were observed I was "a complete idiot", "bullying and antisocial", and further expressions too foul to record in this review. Employ at your peril!
Customer in Surrey Posted on 21/03/2020 (Reviewer did not use service)
Great work done quickly and efficiently by hard working team
Customer Service
Quality
Value
The basement refurbishment consisted of a lowered floor and strengthening of foundations to create a multifunction usable space. Water proofing of area with rationalisation of electrics and gas. All to BS8102 regulations. All new walls to a plaster finish with skirting boards. New staircase installed and under stair cupboard created. Pump placed underfloor area as per regulations. New double glaze window and central heading radiator installed. All new lighting and new boxed cupboard for utility meters.
T & M Posted on 16/03/2017 , work completed 16/03/2017
Surrey & London Basements - Highly Recommend
Customer Service
Quality
Value
Initially we went to SLBC for a basement conversion, the experience was great right from the start. Firstly I had meeting with the directors of the company who took me through every aspect of the build, methods used, materials and hardware, costings and final outcome. They were very open and knowledgeable about any restrictions we may have, legal or physical. When the build was started we went in feeling very comfortable, the crew were great and they had a senior member of the team on site at all times. The basement conversion went smoothly and SLBC made sure they hit every time target they'd discussed with us. In the later stages of the basement conversion we decided we'd like to have the upstairs completely re-done as well, the guys were able to allocate hands to the demolition and rebuild within a matter of days while still completing the basement. They worked very well with my other tradesmen(plumbers) and supplied their own electricians and plasterers to get the whole project to a finished state before we moved back in. Everything but the brick was replaced on my property and I'm extremely happy with the final outcome. I'd give a full recommendation to SLBC as they're a truly professional company who have high standards, work long hours and price well.
Joshua Posted on 20/01/2017 , work completed 20/01/2017
Great Work
Customer Service
Quality
Value
Both teams were great and a pleasure to have around. The work was finished to a high standard. It took a little longer than we hoped but overall I would certainly use them again. They also dealt happily with me changing my mind last minute about some finishing touches!
Pepper Posted on 15/05/2015 , work completed 15/05/2015