We wanted a conservatory and visited three showrooms to discuss options. Of the three, we were most impressed by Swain & Rands knowledge and helpfulness. The care that they took in surveying the site, preparing their quotation and ensuring that it met our needs, convinced us that our order would be in safe hands. So certain in fact that we added two replacement windows to the order. The work was scheduled for November 2020 and we were sent a schedule with the dates that each trade would start, with the names of the tradespeople that would be doing the work. All works were to schedule. Peter Scotney was their builder. We had very little space for vehicles so he dug the footings, removed the spoil and brought in supplies daily as needed. He took care to ensure that there was no mess from concrete or mortar spills. When he was finished the site was left clean and tidy. We were very pleased with the appearance of the walls and the way they were finished ready for the installation. Rob and James arrived to start installing – in persistent rain. To their credit they kept going all day, despite getting soaked, until the frame was completed. As the installation continued, we could see the care that they were taking to ensure that everything was exactly right. We are delighted with the finished conservatory and we commend Swain & Rands for the professionalism and courtesy of all who were involved with our order.

Excellent service throughout. Refreshing to have a company that pays attention to what you actually want. I highly recommend them.

The quality of the workmanship is excellent Dave and Aaron were unfailingly polite and good humoured, they took great care with the fit and the finish. The cladding was not a straightforward job but was finished to an exceptionally high standard and the house looks fantastic. I would highly recommend Swain & Rands for their efficient customer friendly reliable service.

Very pleased with outcome especially as covid-19 interfered with manufacture of units replaced in three rooms done to a very good standard and to the scheduled budget ,very helpful and we did have a problem occur but was resolved immediately, I chose the company as I have seen their work prior to my own installation.

This is the 3rd time I've used Swain & Rands for window/door installation and each time has been a very positive experience. I have found all staff members to be professional, efficient and courteous in all their dealings with me. Over the last 3 years they have been gradually working their way round my house replacing windows and doors and last year knocked through from my kitchen to conservatory creating new access via new french doors. They provide an excellent product and service and everything is backed by guarantee and insurance. There are 3 reasons why I chose this company in the first instance. They are a small company - so everyone knows each other, resulting in good teamwork; they are local to me so if there is a problem I can easily meet face-to-face with a staff member; they are a Which? trusted Trader, which gives me every confidence in their ability to deliver what I want. Recently I decided to have a small porch built on the side of my house - and naturally chose Swain & Rands for the project. I highly recommend them.