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Trusted Traders

Swain & Rands Ltd

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4.9

423 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Swain & Rands Ltd are The Home Improvement Company. Running on a solid backbone of over 70 years combined experience, between our three principal surveyors; installation of UPVC, Aluminium & Hardwood products are our specialty

We have the skill and experience to ensure all our customers will enjoy their experience and, most importantly, the end product that Swain & Rands offers. We understand that no two jobs are the same and are committed to making sure that our services can be tailored to the needs of all our clients, no job is too small and we are always more than happy to offer advice and/or a quote, entirely FREE of charge.

Swain and Rands Provide a wide range of services, including the following:

- Windows
- Doors
- Conservatories
- Orangeries
- Livin’ Rooms

If you want to improve your home and are in search of the skill, quality and professionalism that will give you peace of mind; you've come to the right place.

What we do

  • Conservatories

    • Conservatory repairs
    • Hardwood conservatories and orangeries
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Sash windows
    • Timber windows
    • Glass boarding up and replacement
    • Double glazing installation
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • living rooms
    • warmer roofs
    • sky lights
    • lanterns
    • home improvement

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
423 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Knowledgeable, professional, courteous, hard-working.
Customer Service
Quality
Value
We wanted a conservatory and visited three showrooms to discuss options. Of the three, we were most impressed by Swain & Rands knowledge and helpfulness. The care that they took in surveying the site, preparing their quotation and ensuring that it met our needs, convinced us that our order would be in safe hands. So certain in fact that we added two replacement windows to the order. The work was scheduled for November 2020 and we were sent a schedule with the dates that each trade would start, with the names of the tradespeople that would be doing the work. All works were to schedule. Peter Scotney was their builder. We had very little space for vehicles so he dug the footings, removed the spoil and brought in supplies daily as needed. He took care to ensure that there was no mess from concrete or mortar spills. When he was finished the site was left clean and tidy. We were very pleased with the appearance of the walls and the way they were finished ready for the installation. Rob and James arrived to start installing – in persistent rain. To their credit they kept going all day, despite getting soaked, until the frame was completed. As the installation continued, we could see the care that they were taking to ensure that everything was exactly right. We are delighted with the finished conservatory and we commend Swain & Rands for the professionalism and courtesy of all who were involved with our order.
Customer in Dorset Posted on 08/12/2020 , work completed 30/11/2020
5 replacement windows
Customer Service
Quality
Value
Excellent service throughout. Refreshing to have a company that pays attention to what you actually want. I highly recommend them.
Customer in Dorset Posted on 11/11/2020 , work completed 16/10/2020
Replacement cladding, fascia & guttering
Customer Service
Quality
Value
The quality of the workmanship is excellent Dave and Aaron were unfailingly polite and good humoured, they took great care with the fit and the finish. The cladding was not a straightforward job but was finished to an exceptionally high standard and the house looks fantastic. I would highly recommend Swain & Rands for their efficient customer friendly reliable service.
Customer in Dorset Posted on 06/10/2020 , work completed 10/09/2020
Double glazing
Very pleased with outcome especially as covid-19 interfered with manufacture of units replaced in three rooms done to a very good standard and to the scheduled budget ,very helpful and we did have a problem occur but was resolved immediately, I chose the company as I have seen their work prior to my own installation.
Customer in Dorset Posted on 06/10/2020 (Reviewer did not use service)
Always reliable
Customer Service
Quality
Value
This is the 3rd time I've used Swain & Rands for window/door installation and each time has been a very positive experience. I have found all staff members to be professional, efficient and courteous in all their dealings with me. Over the last 3 years they have been gradually working their way round my house replacing windows and doors and last year knocked through from my kitchen to conservatory creating new access via new french doors. They provide an excellent product and service and everything is backed by guarantee and insurance. There are 3 reasons why I chose this company in the first instance. They are a small company - so everyone knows each other, resulting in good teamwork; they are local to me so if there is a problem I can easily meet face-to-face with a staff member; they are a Which? trusted Trader, which gives me every confidence in their ability to deliver what I want. Recently I decided to have a small porch built on the side of my house - and naturally chose Swain & Rands for the project. I highly recommend them.
Customer in Dorset Posted on 12/08/2020 , work completed 19/06/2020
Very good
Customer Service
Quality
Value
Very good work, tidy and very pleasant people and contract went very well
M, Hampshire Posted on 14/07/2020 , work completed 25/06/2020
Good service
Customer Service
Quality
Value
Fitted French doors and 5 windows. Friendly hard working installation team result looks good. Team took care within the house and cleaned up well. Very satisfied
Robert, Dorset Posted on 14/07/2020 , work completed 22/06/2020
Professional
Customer Service
Quality
Value
Rob & Erin were both very professional, clean and prompt. They were friendly and nothing was too much bother
Sarah, Dorset Posted on 14/07/2020 , work completed 30/06/2020
Perfect as always
Customer Service
Quality
Value
Prompt, professional and efficient. Lovely, clean and tidy afterwards. Repeat customer, outstanding windows each time
Louise, Dorset Posted on 14/07/2020 , work completed 26/06/2020
Professional and tidy
Customer Service
Quality
Value
Swain & Rands came to fit a new composite front door and side panel. The fitter arrived promptly and worked to get the door fitted, consulting us when decisions needed to be made. He was very tidy and cleared up and was polite and professional. Very pleased!
Alison, Dorset Posted on 14/07/2020 , work completed 29/06/2020