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Trusted Traders

T & S Heating Ltd

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3.3

5 Reviews

About

T&S Heating are a Plumbing & Heating, Building Services & Maintenance Company that has been in business for over 40 years, operating throughout the East Midlands areas.

From full central heating systems to fitted kitchens to small break downs and repairs, every job we do is treated with the same high level of service with that personal touch and quality assurance.

We offer a 12 year warranty on Worcester Bosch boilers and a 24/7 emergency service. Call us today for more information.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • More Services

    • fitted kitchens
    • bathroom installations
    • building works

Customer reviews

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Reviews summary

3.3
5 reviews
Customer Service
3.2
Quality
3.2
Value
3.6
Sort by
Terrible experience
Customer Service
Quality
Value
I paid £60 call out fee for T&S to come and fix a leaking boiler. The engineer who arrived late that day misdiagnosed the problem so that when a second engineer arrived 4 days later they couldn't fix it. I was then told it would be another 6 days (so a total of 10 days with no heat) before they could come back out. Communication throughout this was woeful - they never phoned when they promised. They quoted me around £500 for the job. Because of the wait I turned to a different plumber who fixed the boiler in 20 minutes and charged me £120! T&S were a total shambles throughout and to cap it off I later received a snotty letter telling me that my payment was overdue! They didn't even do the work. These people used to look after customers.
Which? Trusted Traders Consumer30/03/2017
Avoid at all costs
Customer Service
Quality
Value
T & S heating installed a new boiler at a cheaper cost than British gas and although the engineers were okay, the communications with the central office staff were very poor. they left us with a number of problems with our hot water system that we will get someone else in to fix. The boiler works fine but we have two leaks and radiator cold spots in our system. We found that you need to chase the office for dates and very rarely get a call back when they say they will. Very disappointing customer care so we will not be using them every again and would ask others to think twice before using them too. They give engineers too much to do and allow no time to finish jobs 100% to a good standard, company does not appear committed to good customer care and we feel misled by the inclusion of this company within the which trusted traders section. This should be reviewed urgently.
Anonymous29/09/2016
More than prompt and professional.
Customer Service
Quality
Value
I am very unwell with cancer and your men Dean, Geoff, Lewis made my experience pleasant and a week I won't forget for all the right reasons. They were kind and pleasant they cleaned up every night. Nothing was too much trouble. They explained everything in detail. Truly lovely people and I would recommend this company in a heart beat. Many thanks for making my experience a happy one.
Pamela, Nottinghamshire19/09/2016
Which? Local Review
Customer Service
Quality
Value
Very efficient. Excellent staff. Worked very well - clean & tidy. They pulled out all the stops to complete the job - bringing in extra workers after 5.00 pm on a Friday, finally finishing at 9.00 pm. How's that for service! Top marks will use them a
jillandgeorge10/05/2011
Which? Local Review
Customer Service
Quality
Value
Efficient installation and maintenance of modern central heating system for my house. Much cheaper than British Gas.
Which? Trusted Traders Consumer26/07/2010