Outstanding service
Attended with a Renault Scenic showing a Power Boost Problem. Had it to local garage who could not find fault. Took it to TWS Barker as they are Renault Specialist. I was a new customer and immediately struck by the professionalism and excellent customer service demonstrated. Dropped car off at 10am, by 3.30 the car was fixed and ready to collect. They had stripped the car to check for leaks to Power Boost and Intercooler system, ran a proper Renault Diagnostic check and discovered a faulty sensor. This was replaced and the fault rectified. The price was very very competitive at £135 all in. I will definitely be using this garage again and have no hesitation in recommending them. Brilliant service and lovely people.
Customer in Tyne and Wear
Posted on 20/11/2019
, work completed 20/11/2019
Recommended
Genuine, prompt & fair
Tom & Steve are kind & genuine. They always try to accommodate you when needed at short notice. They explain what needs to be done or has been done in terms I can understand & their pricing seems fair.
Joanna, Tyne and Wear
Posted on 05/09/2019
, work completed 05/09/2019
Recommended
Prompt and professional
Excellent job at a very reasonable price.
Derek, Tyne and Wear
Posted on 02/08/2019
, work completed 02/08/2019
Recommended
Great work, helpful, diligent, attentive, trustworthy
Full service carried out to complete satisfaction. Excellent value for money and work completed in a timely manner. Could not ask for more.
Customer in Northumberland
Posted on 11/06/2019
, work completed 23/04/2019
Recommended
First time used and will definitely return and recommend
Spent time with tom waiting for my pick up after dropping the car, and you couldn't wish to meet a nicer fella. Diagnosis of the engine fault found a faulty inter cooler which was sourced and replaced in the same day and at a very reasonable price. Customer service was excellent and price matched. What's more could you ask for.
Customer in Tyne and Wear
Posted on 09/05/2019
, work completed 09/05/2019
Recommended
Peugeot expert.
Replace CH joint weld exhaust. Always explains what is wrong and why, always very cheerful, always completes work to time and cost. Highly recommend.
Ron, Tyne and Wear
Posted on 14/03/2019
, work completed 14/03/2019
Recommended
Very professional.
Tom & Steve (trading as T W & S Barker). I found father & son very helpful, very friendly & ready to explain what was needed to repair car. Very professional with cheerful manner.
Michael, Tyne and Wear
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Honest, reliable and professional.
T W & S Barker are mainly a son & father company with decades of experience. I have used them for many years, with different models of good cars. They have always been reliable & their repairs or services are always top quality. Service with a smile as well.
Roy, Tyne and Wear
Posted on 06/02/2019
, work completed 06/02/2019
Recommended
Excellent service
Tom has looked after out cars for 11 years. He and son Steve are the most helpful Renault engineers I have used. Always collect and return the car. Prices very reasonable and real experts, always understand my problem.
Reginald, Tyne and Wear
Posted on 12/12/2018
, work completed 12/12/2018
Recommended
Fast and efficient
Fabulous service by Tom and Steve. Explained everything in detail what was wrong. Highly recommended.
Adele, Tyne and Wear
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Excellent service
My car was in for a service and two other jobs that were effectively and efficiently dealt with.
Paul, Tyne and Wear
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
Exceptionally good on every job!
Tom and Steve, have worked on my cars(Saab Audi, Suzuki, and Land Rover) for the last 16 years. I use Tom and Steve to the exclusion of any other garage. They have never failed me, in terms of job completion, competitive cost and their customer care is beyond comparison. I have no qualms in unconditionally recommending TW & S Barker.
John, Tyne and Wear
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Outstanding Service
I have always found that Tom and Steve give an outstanding service. I have been bringing my cars here for a number of years and always find the work is carried out to an exceptional standard and they don't charge the earth. They are very honest and will only do the work required. Highly recommended.
Gary, Tyne and Wear
Posted on 22/01/2018
, work completed 22/01/2018
Recommended
Excellent
Used Tony and Steve for the last few years. Always an excellent job, great price and very honest. What more can you want?
David, Tyne and Wear
Posted on 05/01/2018
, work completed 05/01/2018
Recommended
The same outstanding service as usual
I have used Tom & his son Steve for nearly 30 years and recommended several people to them. They are good mechanics and have an excellent understanding of customer service - always go the extra mile!
Fiona, County Durham
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
Professional and reliable
Trustworthy and dependable garage, always helpful and a cost - effective service.
Andrew, Tyne and Wear
Posted on 28/11/2017
, work completed 28/11/2017
Recommended
Super honest and reliable
Been coming here for years, always a pleasure. I trust them completely.
Emily, Tyne and Wear
Posted on 10/10/2017
, work completed 10/10/2017
Recommended
Professional & knowledgeable
The windscreen washer pump was replaced on our Renault Master horsebox. Staff are very professional and full of advice. They always have time to listen and the staff are friendly.
Dorothy, Northumberland
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Excellent service
I have been taking my car to T W & S Barker for many years and always had excellent customer service from them and feel satisfied that they fix the car at a reasonable price too.
Which? Trusted Traders Consumer
Posted on 11/07/2017
, work completed 11/07/2017
Recommended
Long term mechanics
Trusted Mechanics for more than 20 years now - working on a services of vehicles. Highly recommended.
David, Tyne and Wear
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Brilliant job
Friendly, helpful, quick to get the job done.
Katie, County Durham
Posted on 07/04/2016
, work completed 07/04/2016
Recommended
Excellent service and value
Very friendly and explained the problem well. Work done to high standard and all costs on bill explained in full. Will use again.
Louise, Northumberland
Posted on 31/03/2016
, work completed 31/03/2016
Recommended
Five star service
Most impressed with the service work done. I would have no hesitation in recommending this garage for work on your Renault or Dacia will certainly be using them again. Five star service.
Pete, Tyne and Wear
Posted on 10/03/2016
, work completed 10/03/2016
Recommended
Excellent work - very professional
T W & S barker service all our vehicles which is in number seventeen. They are nine seater ambulances which are used by our charity 'Daft as a brush - cancer patient care' They are prompt and very obliging and only charge the charity a minimum fee.
James, Tyne and Wear
Posted on 01/02/2016
, work completed 01/02/2016
Recommended
Which? Local Review
Honest and straightforward small business. Used for the first time (based on above "Which?" recommendations) to carry out service and MOT on my 11 year old Toyota Avensis. Although not an official MOT test station, Tom uses the services of an adjacent Test Station just a few units away at the same location for a discounted price (£30)...which he passes on to the customer. Happy to recommend to others and will use Tom again as and when the need arises. Simon Taylor
staylor
Posted on 16/03/2011
, work completed 16/03/2011
Recommended
Which? Local Review
Took my Renault Clio 182 sports for a small service and MOT. Their honesty was eye opening. The car had had unnecessary work done on it by previous garages. They explained what and when I would need doing for future maintenance of the vehicle. Price was really fair. Left knowing I hadn't been ripped off.
ripmeoff
Posted on 10/04/2009
, work completed 10/04/2009
Recommended
Which? Local Review
He is a Renault specialist so took my daughter's Cleo for fault repair. Excellent service and good value. Do not be put off by Dickensian location under arch of bridge!
John_Finch
Posted on 16/09/2008
, work completed 16/09/2008
Recommended
Which? Local Review
Was recommended to me by a friend. Have used for MOTs and service and general help (eg replacement of dud bulbs which was done f.o.c.) for several years and have recommended Tommy to others. He refuses to overcharge.
bobthebuilder, Newcastle upon Tyne
Posted on 31/08/2007
, work completed 31/08/2007
Recommended