T W & S Barker

After negative experiences in chain garages I did my research and found this gem of a garage - Tom, Steve and the entire team are brilliant. I use my car for business mileage so it takes a battering but these guys make me feel safe and reassured every time I drop the car off, they are honestly the best garage I've ever used. They're worth the travel for me as I live out of Newcastle but they're worth it.

I found this garage when I needed a Renault specialist and they could not have been more helpful. Completely filled me with confidence from the moment I first spoke to someone on the phone. Great old fashioned service and I will never go anywhere else. I love having a go-to person to fix your car when you know they will not be overcharging you and just know that they are proud of the work they do and the service they provide.

Tom and his team provide a level of service (combined with an encyclopedic knowledge of Renault) that is hard to find these days. Always cheerful and enthusiastic, they went out of their way on two occasions to help us with our aging Espace (ABS brakes and clutch). Knowing that they are there to help gave us the confidence to buy yet another (old) Espace last month (There can’t be any greater recommendation than that).

Attended with a Renault Scenic showing a Power Boost Problem. Had it to local garage who could not find fault. Took it to TWS Barker as they are Renault Specialist. I was a new customer and immediately struck by the professionalism and excellent customer service demonstrated. Dropped car off at 10am, by 3.30 the car was fixed and ready to collect. They had stripped the car to check for leaks to Power Boost and Intercooler system, ran a proper Renault Diagnostic check and discovered a faulty sensor. This was replaced and the fault rectified. The price was very very competitive at £135 all in. I will definitely be using this garage again and have no hesitation in recommending them. Brilliant service and lovely people.

Full service carried out to complete satisfaction. Excellent value for money and work completed in a timely manner. Could not ask for more.

Spent time with tom waiting for my pick up after dropping the car, and you couldn't wish to meet a nicer fella. Diagnosis of the engine fault found a faulty inter cooler which was sourced and replaced in the same day and at a very reasonable price. Customer service was excellent and price matched. What's more could you ask for.