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Trusted Traders

Tap 'N Flow Ltd

Logo on white
Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb tapnflowlogohires

5.0

12 Reviews

About

Putting the "P" into Plumbing ...

We are City & Guilds trained plumbers operating in the Surrey Hills & Surrey/Sussex border.

Installation of complete Bathrooms, Wetrooms & showers.

Our aim is to supply systems at a reasonable cost, to offer a friendly and reliable service and to install them to the currently approved building regulations.

We place customers and their needs as the main priority of our activity, and at the same time, keeping the systems and services provided as safe as possible.

Memberships:

ACIPHE

MRSPH

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Electric Showers
  • More Services

    • shower installation

Customer reviews

Reviews summary

5.0
12 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Bathroom re-fit
Customer Service
Quality
Value
David dealt with all the plumbing aspects of our re-fit. He always kept appointments on the dot and completed the work thoroughly and tackled unforseen issues well.
Customer in Surrey22/02/2019
Installation of Unvented Hot Water Cylinder
Customer Service
Quality
Value
I had never liked the existing water distribution system in the house which used a noisy shower pump (not great at 3 in the morning !). Dave (Tap N Flow) checked our mains pressure & suggested changing the system to a Fabdec unvented cylinder (which is essentially maintenance free & does away with the pump). We agreed & he started the job a few days later. Despite working in a confined space (the old airing cupboard for the cylinder & the garage roof space for the discharge pipe), Dave's workmanship is exemplary & he worked in a quiet, efficient & tidy manner to modify the system & replace the old hot water cylinder with the new Fabdec unit. He kept me informed throughout & did a great job of explaining to me the new piping layout & how to isolate the various water systems (hopefully won't ever be necessary). We had one hiccup (nothing to do with Dave) - the factory-installed pressure & temperature relief valve on the cylinder was faulty so there was a couple of days delay whilst a new valve was shipped out. Once it arrived, it was a quick couple of hours & the system was working & tested...& it is great to have silence rather than the whirring of a noisy pump whenever you turn on a tap ! Dave is a very knowledgeable & experienced tradesman with a great customer manner. I can thoroughly recommend him & wouldn't hesitate to use him again.
Customer in Surrey19/02/2019
SUCCESS WHERE OTHERS FAILED
Customer Service
Quality
Value
Tap'n Flow Ltd were introduced to me by a member of the church I attend as the best in the area for bathrooms - whether the job is small or large. I had experienced a problem in a bathroom which three companies had tried to resolve without success, so I picked up the phone and called. I outlined the problem on Friday thinking that it would be sometime before I could get assistance. Not a bit of it; the reply came: "Would Tuesday at 9.00am be convenient?" It was and I was given clear guidance on what the billing arrangements would be. On Tuesday morning, the white Tap'n Flow van arrived and the problem assessed. The alternative solutions were discussed and the entire job was finished on time. Clear operating instructions were given to my wife and a spotless bathroom handed over. My church member's introduction was manifestly correct and I felt the cost was excellent value for money.
Customer in Billingshurst23/01/2019
The trader replied (on 01/02/2019)
Glad to be of help and thank you for the review (and the coffee). 4th time lucky!
Very happy with completed work.
Customer Service
Quality
Value
Update to bathroom and en-suite. Work completed to timescale and price quoted. Happy with both quality and workmanship.
Nicky Howse30/09/2018
The trader replied (on 05/10/2018)
Thank you for the review. Glad to hear everything is fine. Have a good weekend.
Review of plumbing work
Customer Service
Quality
Value
Kitchen sink tap replaced while I was on holiday plus kitchen cupboard hinge found defective and replaced. I have never met Mr Martin but arrangements with him were clear and positive. He chose a suitable tap on my behalf and the job was efficiently completed before my return.
John Ford24/09/2018
The trader replied (on 09/10/2018)
Thank you for taking the time to complete the feedback review. The new Bristan Renaissance tap is a very good replacement for a low-pressure system and in keeping with the style of property. Glad you like it.
Shower Temp Repair
Customer Service
Quality
Value
The shower temperature control was not working so only hot water was getting through.
Which? Trusted Traders Consumer01/08/2018
The trader replied (on 04/09/2018)
Thank you for your kind review. Trust you're having good weather still. Have a good week.
Bathroom installation
Customer Service
Quality
Value
We had our bathroom completely refitted. This included a new bathroom suite, and associated electrical and plastering works. We were very happy with how the works were designed and carried out. Communication was excellent at all times, and David was meticulous throughout. We were particularly impressed with the attention to detail he gave to the installation.
Which? Trusted Traders Consumer26/06/2018
The trader replied (on 04/09/2018)
Thank you again for your review. I bet the garden is looking a treat now.
Great job
Customer Service
Quality
Value
Utility room new replacement WC and sink installation, and a brand new radiator fitted. David was great, he did fantastic job at a fair and honest price. All questions and queries easily dealt with. Everything was finished to a high standard, I would definitely recommend.
Which? Trusted Traders Consumer01/02/2018
The trader replied (on 04/09/2018)
Thanks for posting the review, glad to hear it's all fine. Have a good week.
A Great Local Plumber
Customer Service
Quality
Value
We have used Tap 'N Flow Ltd for many plumbing jobs, including the installation of toilet and basin, and replacement of existing radiators. David is always prompt, very polite and is good value. He always listens to our requirements and leaves everything very tidy on completion.
Which? Trusted Traders Consumer03/07/2017
The trader replied (on 04/09/2018)
Happy to oblige, and thank you for your kind review.
Excellent all-round.
Customer Service
Quality
Value
David gutted and replaced our family and en-suite bathrooms to a superb standard of workmanship. He collaborated fully on any issues which arose and was always able to offer a sensible solution and good advice. We are thrilled with the result. His costings were accurate and he is punctual, hard-working and a nice chap.
Which? Trusted Traders Consumer01/07/2017
The trader replied (on 04/09/2018)
Thank you so much for your kind review. Hope all is well with the Cricket Club. Best regards.