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Trusted Traders

Tap 'N Flow Ltd

Logo on white
Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb tapnflowlogohires

5.0

15 Reviews

Organisations and Awards

Aug 2019

About

Putting the "P" into Plumbing ...

We are City & Guilds trained plumbers operating in the Surrey Hills & Surrey/Sussex border.

Installation of complete Bathrooms, Wetrooms & showers.

Our aim is to supply systems at a reasonable cost, to offer a friendly and reliable service and to install them to the currently approved building regulations.

We place customers and their needs as the main priority of our activity, and at the same time, keeping the systems and services provided as safe as possible.

Memberships:

ACIPHE

MRSPH

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Electric Showers
  • More Services

    • shower installation

Customer reviews

5.0
15 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fit new bathroom and adapt old one
Customer Service
Quality
Value
Very good workmanship, regular consultation about progress and excellent reliability. I was recommended this specialist and was not disappointed.
Customer in Hampshire11/09/2019
The trader replied (on 08/10/2019)
Lovely people to work for - they had a huge garden with lots of spare fruit and veg. Many thanks, greatly appreciated.
New Bathroom installed
Customer Service
Quality
Value
Good work on complicated job. Fully ripped out old bathroom and installed new one, including the altering of the layout / toilet and repiping. Kept informed throughout the process. Very helpful in overcoming initial issues with designs, and providing solutions for different parts of the bathroom which were complicated by the placements.
Customer in Surrey09/05/2019
The trader replied (on 13/05/2019)
An interesting job involving a complete re-shuffle of all the bathroom appliances. It now makes much better use of the bathroom. Good interaction with the customer, and great coffee plus a few homemade cakes. Thank you.
Great work and would highly recommend .
Customer Service
Quality
Value
We would highly recommend this company due to the excellent work and great finish of the work they completed for us. The Plumber gave good input to what we were trying to achieve. He had very good knowledge of the subject and contacts and recommended places where we could find good quality products to produce the finish we wanted. He had great attention to detail and produced high quality work. He did an excellent job and would look to use again for future projects.
Customer in Surrey27/04/2019
The trader replied (on 07/05/2019)
Sabre Stone has some rather nice looking marble suitable for the stone basin, bit of a job with only 4 or 5 spare tiles, but all's well that end's well. Nice job!
Bathroom re-fit
Customer Service
Quality
Value
David dealt with all the plumbing aspects of our re-fit. He always kept appointments on the dot and completed the work thoroughly and tackled unforseen issues well.
Customer in Surrey22/02/2019
The trader replied (on 07/05/2019)
It was a job getting the heavy Matki shower screen wall in place, 1cm thick glass. Interesting idea with the Venetian polished plastering.
Installation of Unvented Hot Water Cylinder
Customer Service
Quality
Value
I had never liked the existing water distribution system in the house which used a noisy shower pump (not great at 3 in the morning !). Dave (Tap N Flow) checked our mains pressure & suggested changing the system to a Fabdec unvented cylinder (which is essentially maintenance free & does away with the pump). We agreed & he started the job a few days later. Despite working in a confined space (the old airing cupboard for the cylinder & the garage roof space for the discharge pipe), Dave's workmanship is exemplary & he worked in a quiet, efficient & tidy manner to modify the system & replace the old hot water cylinder with the new Fabdec unit. He kept me informed throughout & did a great job of explaining to me the new piping layout & how to isolate the various water systems (hopefully won't ever be necessary). We had one hiccup (nothing to do with Dave) - the factory-installed pressure & temperature relief valve on the cylinder was faulty so there was a couple of days delay whilst a new valve was shipped out. Once it arrived, it was a quick couple of hours & the system was working & tested...& it is great to have silence rather than the whirring of a noisy pump whenever you turn on a tap ! Dave is a very knowledgeable & experienced tradesman with a great customer manner. I can thoroughly recommend him & wouldn't hesitate to use him again.
Customer in Surrey19/02/2019
The trader replied (on 07/05/2019)
A good job Which has got the reply function fixed now! Yes, it was very noisy with the system pump right in the middle of the house. The Fabdec Excelsior cylinders are a good bit of kit. Thanks for the review.
SUCCESS WHERE OTHERS FAILED
Customer Service
Quality
Value
Tap'n Flow Ltd were introduced to me by a member of the church I attend as the best in the area for bathrooms - whether the job is small or large. I had experienced a problem in a bathroom which three companies had tried to resolve without success, so I picked up the phone and called. I outlined the problem on Friday thinking that it would be sometime before I could get assistance. Not a bit of it; the reply came: "Would Tuesday at 9.00am be convenient?" It was and I was given clear guidance on what the billing arrangements would be. On Tuesday morning, the white Tap'n Flow van arrived and the problem assessed. The alternative solutions were discussed and the entire job was finished on time. Clear operating instructions were given to my wife and a spotless bathroom handed over. My church member's introduction was manifestly correct and I felt the cost was excellent value for money.
Customer in Billingshurst23/01/2019
The trader replied (on 01/02/2019)
Glad to be of help and thank you for the review (and the coffee). 4th time lucky!
Very happy with completed work.
Customer Service
Quality
Value
Update to bathroom and en-suite. Work completed to timescale and price quoted. Happy with both quality and workmanship.
Nicky Howse30/09/2018
The trader replied (on 05/10/2018)
Thank you for the review. Glad to hear everything is fine. Have a good weekend.
Review of plumbing work
Customer Service
Quality
Value
Kitchen sink tap replaced while I was on holiday plus kitchen cupboard hinge found defective and replaced. I have never met Mr Martin but arrangements with him were clear and positive. He chose a suitable tap on my behalf and the job was efficiently completed before my return.
John Ford24/09/2018
The trader replied (on 09/10/2018)
Thank you for taking the time to complete the feedback review. The new Bristan Renaissance tap is a very good replacement for a low-pressure system and in keeping with the style of property. Glad you like it.
Shower Temp Repair
Customer Service
Quality
Value
The shower temperature control was not working so only hot water was getting through.
Which? Trusted Traders Consumer01/08/2018
The trader replied (on 04/09/2018)
Thank you for your kind review. Trust you're having good weather still. Have a good week.
Bathroom installation
Customer Service
Quality
Value
We had our bathroom completely refitted. This included a new bathroom suite, and associated electrical and plastering works. We were very happy with how the works were designed and carried out. Communication was excellent at all times, and David was meticulous throughout. We were particularly impressed with the attention to detail he gave to the installation.
Which? Trusted Traders Consumer26/06/2018
The trader replied (on 04/09/2018)
Thank you again for your review. I bet the garden is looking a treat now.