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Terra Firma Landscapes

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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4.7

19 Reviews

About

Established in 1985, Terra Firma Landscapes have been providing top quality landscape gardening and garden design services throughout London for nearly 30 years. We take great pride in delivering the highest quality projects. With four highly experienced teams, each with their own specialist skills, we can cater for anything from restoring a Victorian tiled pathway, to a full design and landscape.

Our skills and reputation are reflected by the fact that we have been chosen to work on a number of varied and exiting landscape gardening projects. These include the Tibetan Peace Garden at the Imperial War Museum and BBC TV’s Charlie’s Garden Army. Our work has also been featured in the RHS journal ‘The Garden’.

What we do

  • Landscape contractors

    • Artificial lawns
    • Hard landscaping
    • Pond construction
    • Turfing
    • Decking
  • Gardeners and landscape designers

    • Garden design
    • Planting
    • Garden sheds
    • Drainage
  • Turf suppliers and contractors

  • Patios and driveways

    • Driveway installation and maintenance
    • Patio installation and maintenance
  • Tree surgeons

    • Stump grinding
    • Tree removal
    • Tree reductions
    • Tree planting
    • Tree thinning
  • Builders

  • Lawn Care

  • More Services

    • victorian tiling

Customer reviews

4.7
19 reviews
Customer Service
4.7
Quality
4.6
Value
4.7
Sort by
Great paving but poor grass
Customer Service
Quality
Value
The work was carried out on time, by two helpful and hard working employees. The laying of the paving stones was first class as was the preparation for the laying of turf for the lawn. The only problem was the quality of the turf. It was patchy with different types of grass.I gave it time to settle down but there was no improvement, and since have added a lot of grass seed to try and get growth in the bear patches. When I have contacted Eugene about it all he did was give me the address of the turf suppliers, but this was something he should have sorted out.
Customer in Greater London18/08/2019
Removed & relaid patio, cleared garden, fixed fence/gate.
Customer Service
Quality
Value
Eugene and his team were brilliant from start to finish. Sergei and Oleg worked hard, were always polite and helpful. They all went beyond what we had expected and produced a really great result, very quickly and in not the easiest circumstances. We’re so grateful and totally recommend Terra Firma!
Elizabeth, Greater London11/08/2019
Great new lawn
Customer Service
Quality
Value
The work was on a small rear lawn where the natural grass had not survived the 2018 hot summer. Terra Firma provided a competitive quote to a very detailed and thorough specification for the provision of an artificial lawn and carried out this work at short notice over a weekend via very difficult access. The work was carried out carefully, cleanly and thoroughly and the finished project looks great. Terra Firma were always clear in their communication and I have no hesitation in recommending them.
Andrew09/07/2019
Sadly very disappointed
Customer Service
Quality
Value
The job was to build a raised bed and a Victorian tiled path with a low wall topped by iron railings in the front garden. The new pillar had to be rebuilt as it didn't match the existing one. The quote specified 6" tiles but only after 4" tiles were laid were we told curved 6" tiles are no longer available. We were expecting the slated area to be two tone, with a light border round the edge. We ended up with light and dark muddled up together but again were only told later that the slates they purchased didn't have a significant colour variation. The mortar used on the slates wasn't sympathetic i.e. grey coloured. Although the railings were not part of the quote, the website categorically states that sourcing them was part of the service. Not in our case - we were left to order and fit them ourselves. The quote mentions a guarantee but when I asked for a guarantee certificate I was told they do not issue them. We had hoped to use this company for our back garden also, but there is now no way. Neither would we recommend them.
Customer in Greater London10/06/2019
The trader replied (on 11/06/2019)
Dear Customers, We're really sorry for the experience you had with us. Although you're listing lots of issues, all these items appeared during the construction phase and been discussed with yourselves at the time and as far as we're concerned were successfully resolved at the time. On the slate colouration specifically. You've been shown all of the stone prior it was laid, we did explain that being natural product you do get colour variation. After the stone was laid, we had a chat about it and we said that we're happy to lift and replace whole thing which you refused. Metalwork wasn't quoted for and the pricing submitted to us was way over the top so we sourced an alternative company, agreed with them all details and all you had to do is to pay to them directly. Also, we did explain that the guarantee certificates issued by other companies are worthless and explained that all of our work is covered by the Consumer Rights Act and is covered by much longer period of time than our competitors state in their "Guarantees" Kind regards, Terra Firma Landscapes
Flawless
Customer Service
Quality
Value
This was a medium sized job to landscape and plant in an awkward shaped garden that was in a bad way following 2 years of building work. From first to last Eugene and his team were fantastic to deal with. The design process with Virginia was easy and she understood what we wanted very quickly and then exceeded our expectations. The project was completed on budget and ahead of schedule. Communication was great throughout. I couldn't recommend more highly.
Customer in Greater London26/02/2019
A professional job
Customer Service
Quality
Value
My neighbour and I turned our tired, neglected city gardens into smart, attractive patios using Terra Firma. The workers were polite and professional. There were some misunderstandings on the way, but they were always satisfactorily solved by the management, who were polite and cooperative at all times. Recommended.
Customer in Greater London15/11/2018
Excellent job
Customer Service
Quality
Value
From the moment of first contact to completion I received a professional service in building a new patio area in Indian sandstone and replacing a fence panel. Highly recommended.
GB25/06/2018
excellent work
Customer Service
Quality
Value
The fence replacement was completed to a very good standard.
Monika Perez Copello - Sunnyhill Primary School, .14/06/2018
How all household services should operate
Customer Service
Quality
Value
The team were prompt, quick, flexible and polite.
Zac Ellis, .14/06/2018
Great service and good finish
Customer Service
Quality
Value
Good quality finished, kept everything clean and tidy, rectified quickly and with no hassle any issues.
Jamie owen, .14/06/2018