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Trusted Traders

Thames Valley Frames Ltd -Independent Network Installer

Profile thumb thamesvalleybifolds

5.0

8 Reviews

Opening Hours
Today - 09:00–14:00
  • Monday 09:30–18:00
  • Tuesday 09:30–18:00
  • Wednesday 09:30–18:00
  • Thursday 09:30–18:00
  • Friday 09:30–18:00
  • Saturday 09:00–14:00
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.

About

At Thames Valley Bifolds, we offer an extensive range of home improvement products, all installed by our team of experts.
We are based in Teddington and we're a trusted installer of the highest quality VEKA windows, doors and conservatories.
Our professional and knowledgeable staff will assist you every step of the way, from your initial enquiry through to the installation. Our installations come with Independent Network's 10-year insurance backed guarantee for your peace of mind. To see the range of products we offer, visit our showroom in Teddington.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

5.0
8 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fabulous doors, an easy process and very expert and tidy installation.
Customer Service
Quality
Value
Thames Valley Frames installed three-piece bifolds, and a plain streamlined window in place of rather fussy French doors and window in our kitchen. It has transformed the room, making it look much bigger and framing the garden perfectly. Philip Owler was extremely responsive and dependable and made very thoughtful and successful recommendations about style, colour etc. Once we made the decision, the doors etc were installed exactly to timetable by Darren and Guy, who were absolutely first class and worked with skill and efficiency on a baking hot day, and left everything in an immaculate state. We were able to enjoy a garden lunch with family two days later, with the doors to the kitchen not only looking amazing but providing perfect ventilation in the context of the pandemic.
Maggie Posted on 10/08/2020 , work completed 07/08/2020
Replacement of kitchen doors
Customer Service
Quality
Value
We had a set of old wooden kitchen doors replaced; Thames Valley Bifolds built new doors to the measurements and, despite the intervention of the covid-19 pandemic, delivered and installed them beautifully. Particularly of note was how efficient and considerate the installation team were - polite, helpful, and thorough in cleaning things up after themselves. Most importantly, the doors are great. Only quibble was that there were some minor admin issues getting the quotes in the first place - everything from then on was excellent.
Customer in Greater London Posted on 10/06/2020 , work completed 03/06/2020
Origin Bi-fold, excellent service during the lockdown issues
Customer Service
Quality
Value
We ordered Origin doors and had no idea a lockdown was coming. The team at Thames Valley really supported us and did everything they could to keep our order on track during the chaos of the lockdown. We were so happy to have used a local company and a UK manufactured door, otherwise we'd have been left without info or help for weeks. The installer did a great job and TV were great in chasing the glass even though suppliers were closing etc. In the end they finished on time, a brilliant effort. I highly recommend them.
Customer in Greater London Posted on 09/06/2020 , work completed 15/05/2020
Could not be faulted!
Customer Service
Quality
Value
From first to contact, to completion nothing good service. Quick to arrange visit to survey and then submit quote and professional through out. Would definitely recommend.
Customer in Greater London Posted on 30/03/2020 , work completed 26/03/2020
Installation of bi-fold doors
Customer Service
Quality
Value
TVF offer an expert service and helped us to chose the best bi-folds for our particular space. The job was delivered on time and the two workmen who completed it were both efficient and personable. Would certainly recommend this service to others.
Customer in Greater London Posted on 24/03/2020 , work completed 18/03/2020
Good service and product
Customer Service
Quality
Value
TVF replaced three windows for me. They gave a quote in good time, but I never felt under pressure to accept it. The work was done quickly on the day scheduled, and it looks good. I was very happy with them.
Customer in Greater London Posted on 12/02/2020 , work completed 06/01/2020
Pleasure to deal with
Customer Service
Quality
Value
We had our windows replaced by Windows Plus 7 years ago and when we needed a new pane of glass for a cat flap I went to contact them and discovered they had been taken over by Thames Valley Bifolds. They were helpful from the outset and provided an excellent service. The guy who came to fit the glass (and the cat flap for no extra charge) was the same guy who had installed the doors 7 years ago! Wouldn’t hesitate to recommend them.
Customer in Greater London Posted on 09/02/2020 , work completed 06/02/2020
Replace old conservatory with new
Customer Service
Quality
Value
We replaced the old conservatory with a new one (3m x4m). Thames Valley Frames did the demo as well as installation. Start to finish was only 3 days although they were booked for 4 days! There were 3 guys and they worked arduously through cold (less than 5 deg. C) and sometimes drizzling rain. The housekeeping after the work was also very good. There was a problem with one window from the manufacturer which they replaced one week later. I got several quotes from different companies before choosing Thames Valley. They were not the cheapest but they were not the most expensive. I think they were the best value considering demo was included. I also selected them based on the professionalism and service of the team in the office as well as the pre-measurement work to provide the initial quote. I don't generally leave reviews but I make an exception in this case since Thames Valley exceeded my expectations and I am delighted with our new conservatory.
Customer in Greater London Posted on 04/12/2019 , work completed 27/11/2019