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Trusted Traders

The Door & Window Company Limited

Logo on white
Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00
Profile thumb 76b08f87 c0b9 4fbc 9ad3 ceedfedb709a

4.8

29 Reviews

About

Established in 1979, The Door and Window Company Ltd is a two generation family business located in Broadstairs, Kent. We pride ourselves on our high quality products and excellent personal customer service.

We supply and fit ‘Energy Rated’ double and triple glazing. UPVC and aluminium windows, doors, conservatories, bi-folds and porches. Installers of premium ‘Solidor’ Composite doors. Specialists in sliding sash windows and ‘Residence9’.

For complete peace of mind, we offer an Insurance Backed Guarantee through the ‘Consumer Protection Association’ and are FENSA registered.

To see the full range of products we install, together with product brochures, please visit our website:
www.door-window.co.uk

What we do

  • Double glazing

    • Double glazing suppliers
    • Double glazing installation

Customer reviews

Reviews summary

4.8
29 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Another great job by this efficient company!
Customer Service
Quality
Value
This company supplied and fitted a "roof lantern" and a new glass roof to our conservatory back in 2014, and both have been great assets to our home, the fitting was done to the highest standard, unfortunately some undesirable character fired a stone at the conservatory roof, and smashed one of the sections. However, nothing was a problem for Steve and his team, as he came and checked the measurements, ordered a new panel, and it was only the recent atrocious weather that prevented it being fitted straight away. It has now been fitted, and again to the highest standard, thank you Steve and your team. Will, and have recommended you several times!
Customer in Kent19/02/2019
The trader replied (on 19/02/2019)
Thank you very much for taking the time to provide a review. It is very much appreciated. Best wishes, Steve.
Excellent work
Customer Service
Quality
Value
We had two French doors and in fill windows across the back of our bungalow. The work was carried out very efficiently, the work men were very pleasant and we are very happy with the result. We have used them before and would use them again. I would recommend this company.
Customer in Kent18/02/2019
The trader replied (on 19/02/2019)
Thank you very much for taking the time to provide a review. It is very much appreciated. Kind regards, Steve.
Came and measured windows, then blanked me
Customer Service
Quality
Value
Steve from The Door and Window Company came round and measured up for one huge 5x2m window and three 2x1m windows. I was told he'd get round to the quote in 24 hours. He didn't. I had to chase 3 times in the course of a week and only after the third message did he bother to respond saying "At this moment in time, we are carrying out a large contract elsewhere and are unable to quote for any additional works". No apology, just that.
Martin 20/11/2018
The trader replied (on 10/01/2019)
Dear Martin I am very sorry that we were unable to provide you with a quotation in the time frame that you required, due to existing work commitments. With kind regards The Door and Window Company Ltd.
Great product,and Customer service thank you
Customer Service
Quality
Value
We had a large bay and 3 other windows fitted.We had the pleasure of the company for two days of Ade and Ronnie while they fought against the most awful weather conditions fitting our windows.The work was of the highest standard and the end result was a pleasure to see.Your price was very reasonable and anyone who chooses a national company over yourselves needs to think again.
Which? Trusted Traders Consumer13/11/2018
The trader replied (on 04/12/2018)
Thank you very much for taking the time to review us, it is greatly appreciated. We will pass on your compliments about Ade and Ronnie. We are very glad to hear how happy you are with our service. With our best wishes. Steve and Sue.
Superb small company!
Customer Service
Quality
Value
If you are looking for a company to do a superb job with no hard sell excellent quality( front door) great security lock and door furniture, their own fitters with a superb finish and extremely professional , everything on time and great communication true out, this is the one for you!
Richard Cooney30/09/2018
The trader replied (on 15/11/2018)
Thank you for taking the time to review our Company, it is greatly appreciated.
Highly recommended local Thanet, Kent supplier
Customer Service
Quality
Value
I helped my mum and dad to choose a supplier to re-fit all their houses windows front porch and rear sliding door I wanted a supplier whom we could be confident would fit a reliable quality product at a reasonable price - and not take advantage of my elderly mum and dad We sought quotes from 3 local suppliers in Thanet Kent and chose The Door and Window Company as we thought they would meet our needs best Steve was the only supplier who was happy to provide me in Yorkshire with their quote both on email and a hard copy to my mum and dad Throughout the buying process Steve kept me informed and liaised sensitively with my mum so that she could make her decision The fitting process was smooth with Steves team charming my mum and completing the job on time The windows porch and door look great and I am confident will make my mum and dads house significantly cosier this next winter I recommend The Door and Window Company without reservation - a great local supplier who you can trust to deliver a good quality value for money product
Peter Belsey, .12/09/2018
The trader replied (on 15/11/2018)
Thank you very much for taking the time to write such a comprehensive review Peter. It was a pleasure working for your parents and we are pleased that you are all happy with the service that we have provided for you. With kind regards, Steve and Sue.
Great
Customer Service
Quality
Value
Renewed double glazing
Which? Trusted Traders Consumer30/08/2018
The trader replied (on 15/11/2018)
Thank you very much for your kind review. It is greatly appreciated.
Replacement of sealed window units - Great Job, reasonable price
Customer Service
Quality
Value
Recently had work undertaken by Door & Window Company. The friendly staff did a good job. The works were efficiently done and at a reasonable price (with an insurance backed guarantee). Will have them back later in the year to do some further works. Happy to recommend them.
withers125/02/2018
The trader replied (on 26/02/2018)
Thank you for taking the time to provide a review about us, it is very much appreciated. We are glad to hear that you are happy with our work and look forward to you getting in touch again later in the year.
Excellent job.
Customer Service
Quality
Value
We are extremely pleased with the work, carried out for us by The Door & Window Company. Adrian and Ronnie completed the job to a high standard and to our complete satisfaction. We also had the benefit of smiley faces, and a friendly attitude. We highly recommend this company, and will certainly contact them again for any future work.
Brian, Kent04/12/2017
The trader replied (on 10/02/2018)
Thank you very much for your kind review Brian. We will pass on your appreciation to our installers.
Prompt and Professional
Customer Service
Quality
Value
Very good service.
John, Kent30/11/2017
The trader replied (on 10/02/2018)
Thanks very much for your comments and time taken to give a review John.