A decrepit bathroom in the ground floor conversion flat in a 120-year-old terraced property was completely re-thought and transformed into a smart, comfortable, modern, wet room which is now a pleasant extension of the living area. It's made the worst area in the flat into the best area. Richard Taylor gave excellent advice based on carefully listening to my needs, experiences and concerns, and came up with an outstanding and deliverable plan for the (extensive) works needed. The bathroom now has a new suspended ceiling with LED lighting included, a new extractor fan, new plastering on one wall and plasterboard on another, and the two main walls have been , and a completely new floor, beautifully tiled and sealed, with entirely new drains underneath. There is a new double-glazed window with a tiled windowsill. There is a new electric shower with a shower-screen - to protect the wash-basin and mirrored cabinet, which also has a charging point for my toothbrush and shaver. Plus a new heated towel rail, and storage for towel, toiletries and cleaning materials. They trimmed and re-hung the door, to fit with the new flooring, and included the hallway immediately outside the bathroom which also gives access to the garden. Switches and isolation valves are all now accessible and in sensible locations, which was not previously the case. This work took longer than first expected, because some of the challenges were not obvious at first and required additional structures, but the company stood by the initial quote and has delivered an excellent result. The fitting team worked very hard and thoroughly, didn't cut corners, and have followed through in sorting out minor issues afterwards. I'd have no hesitation in recommending them.