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Trusted Traders

The London Stove Company

Logo on white
Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed
Profile thumb lsc logo

4.9

49 Reviews

About

Hi and Welcome to The London Stove Company. We Supply & Install Wood Burning Stoves in London & South East England. We Specialise in Stainless Steel Flue Liners & Twin Wall Installations.

We Supply & Fit Natural Stone Hearths & Surrounds.

Repair & Maintenance of Stoves.

No chimney - No problem, Registered Twin Wall installers.

All work is both guaranteed and covered by insurance.

HETAS Registered.

Get in touch for a free quote.

Social Media Links
https://www.facebook.com/thelondonstovecompany/
https://www.instagram.com/the_london_stove_company/

What we do

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • Stonemasons

  • More Services

    • wood burning stove installions
    • hearths
    • fire places

Customer reviews

4.9
49 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Absolutely superb job from fantastic professionals
Customer Service
Quality
Value
We had our Dik Geurts Ivar 5 fitted today by Ross. Couldn’t ask for more. We were a bit stressed as we had new parquet floor laid recently which we’ll be paying for the rest of our lives and we already had a delivery disaster, but we needn’t have been worried. The guys arrived at 9 a.m, covered all floors carefully and everything in the living room so nothing got dusty. They then sorted chimney flue liner, chimney pot, altered the fireplace opening, installed the stove, talked us through everything. They were done by 3 p.m. Another company said three days and £2k more, so we’re really happy. Emails were polite, informative and made you feel like they were happy to help whatever the question. The stove is a dream - we are delighted with the whole experience. It was money well spent on a professional job - price wise of the three quotes we got, they were in the middle. Highly recommended, you’re in safe hands. Thanks guys!
Customer in Greater London30/09/2019
Professional and Reliable company
Customer Service
Quality
Value
Ross was very informative when he initially come to quote and provided me with lots of options, with examples of work already completed. On the day the team were professional, clean and tidy and my stove looks amazing.
Customer in Greater London30/07/2019
Reliable, professional, great service - very happy!
Customer Service
Quality
Value
Great work by Ross and his team. The job ended up spanning over the year – because we were so delayed, but Ross was patient and worked with our timelines, and to my many changing requirements. We had the chimney opened up and rendered both for a wood burning stove and a decorative cast iron Victorian fireplace. Ross was helpful at each stage and was on hand to answer lots of questions. Each job he completed was to a high standard! LSC were on time, clean and efficient. The end result has been fab and we are really pleased with the advice and service given, pre and post installation. Thank you!
Raakhi18/06/2019
Recommended
Customer Service
Quality
Value
Great correspondence, all questions answered before and after installation. Punctual and extremely tidy when fitting the stove. Also the stove looks fantastic!
Customer in Greater London20/03/2019
Outstanding
Customer Service
Quality
Value
Ross and his team were amazing. Very professional and extremely efficient. The standard of work carried out by the whole team was exceptional and of a very high standard. Plus they were so tidy! Our fire place and stove looks and is amazing. Huge thank you to all at London Stove Company and would highly recommend using them.
Customer in Greater London18/03/2019
Highly recommended
Customer Service
Quality
Value
We are delighted with the finished product. Our stove has been fitted beautifully and it looks fantastic, better than we’d expected. Ross was extremely helpful and professional. He gave lots of good advice and replied promptly to all of our questions. We would highly recommend The London Stove Company.
Customer in Greater London13/03/2019
Excellent
Customer Service
Quality
Value
Ross and team were nothing short of excellent. Work was done on time and with as little disruption as possible. They were exceptionally clean and tidy. End result just what we wanted.
Customer in Greater London23/02/2019
Mrs
Customer Service
Quality
Value
Ross and his team were so professional. They were on time, tidy and very knowledgeable. Ross always responded rapidly with all the questions I had about installing the stove. I would highly recommend him and his services.
Customer in Greater London07/01/2019
First class service!
Customer Service
Quality
Value
Excellent service from Ross and his team. The whole process of installing our wood stove was handled professionally, no fuss, tidy, on time and very knowledgeable on all aspects of installation and use. Highly recommended.
John C28/10/2018
Highly recommended
Customer Service
Quality
Value
I am a massive fusspot with high standards yet Ross at The London Stove Company managed to exceed my expectations. He was extremely patient and answered (literally) dozens of questions about stoves, energy efficiency, size of stoves, different manufacturers, different types of fuel, best place to buy logs etc. He also gave very good advice that was obviously based on lots of experience. When it came to having the stove fitted, Ross offered a selection of dates. Once we had agreed on a day, he was reliable and turned up exactly as promised. He tried his best to minimize mess, which is difficult, because it turns out that having a stove installed is a messy process! However, our new Charnwood wood burnerlooks fabulous (I was worried it would not be the right size for the aperture but, just as Ross promised, it looks great) and we are totally thrilled with it. I should have had one fitted years ago! Many thanks Ross, you did a great job and we are even looking forward to the winter now!
Annabel11/10/2018
High quality work & great communication throughout
Customer Service
Quality
Value
We hired Ross to remove an old vintage wood burner, open up the covered fireplace and install a new wood burner with hearth. He was highly responsive and communicative throughout - it was very easy to work with him. We were never waiting on a response and he kept us updated from quote to completion. The quality of the job was excellent and the whole team were very courteous throughout their time in our house. I wouldn't hesitate to recommend him.
Paul J24/09/2018
Great work and service, very happy and impressed
Customer Service
Quality
Value
We have been very impressed with Ross and The London Stove Company. Very professional, knowledgable, on time, clean and easy to deal with. Very patient dealing with lots of questions we had when choosing our stove. We are very impressed and would highly recommend Ross and his team, they did a great job. We are delighted with the end result!
Jo Leverett18/09/2018
Professional, reliable and helpful.
Customer Service
Quality
Value
The London Stove Company has been very helpful in finding a solution for making the chimney for a new woodburning stove work, where other companies advised us it was not possible. The LSC is professional, reliable, efficient and a pleasure to work with. They delivered a great new fireplace. Ivanov Versteeg Architecture London
AnnaMaria15/09/2018
Loving our stove
Customer Service
Quality
Value
We are really enjoying our stove and it looks great in our room. Ross and his team were very organised, punctual and clean and answered all of our queries. I would highly recommend them.
Gina Auerbach22/04/2018
Professional, reliable, and friendly service
Customer Service
Quality
Value
Ross and his team are excellent. Would have no hesitation in recommending them to anyone. Clearly very experienced, and helpful advice while planning the work. Great attention to detail and professionalism. Delighted with the quality finish. Thanks very much!
Oliver M05/02/2018
Fantastic service!
Customer Service
Quality
Value
Ross and his team were amazing. A short-notice order delivered before Christmas with the minimum fuss and zero mess. He's also a lovely guy, full of ideas and tips. I've already recommended him to my sister and would recommend him to anyone else that asked. Massive thumbs-up from us.
Du Cane22/12/2017
Great service and reliable
Customer Service
Quality
Value
Ross was really helpful from start to finish. He went the extra mile and picked up a stove we had ordered from a third party to bring it to our house. He came when he said he would for site surveys, hearth templating and installation and was easy to deal with. He worked hard to make sure the stove was correctly installed and liaised with my builder. I would highly recommend him.
Liz & Matt28/11/2017
Faultless.
Customer Service
Quality
Value
All correspondence was clear and concise. Excellent workmanship, professional and fast. So, so happy with the result.
Ben, London24/11/2017
From beginning to end..professional!
Customer Service
Quality
Value
From the first moment of enquiry through to the completion of my job, this company gave me back belief in workmen; Ross was my first point of contact and not only did he turn up when he said he would but during the estimate, he offered sound advice in a friendly professional manner, which made me want to book him there and then. Now most people would take advantage of that but not this company. He went to the trouble of sending me some further links, so I could really ensure that the stove I picked and would have for many years to come, was really what i wanted...and you know, he was so right...I picked something completely different from the one I had hastily wanted to order the minute he came round! Installation date was booked as soon as they knew when my stove was due in; I was kept informed at every stage. On the day of install, this company was on time, respectful of my property inside and out and completed my job in the time they said they would. My father of 80 years, is not impressed by much but this company had his seal of approval. I was working on the day but they sent me a photo on completion because they knew how excited i would be to see it - a nice touch. I can more than highly recommend this company..you will not be sorry. Professional, friendly, respectful and oh yes, competitively priced
Deeluck23/11/2017
My review
Customer Service
Quality
Value
Very Good Job.
Which? Trusted Traders Consumer11/10/2017
Brilliant, Prompt, very Professional
Customer Service
Quality
Value
Excellent service, explained everything clearly, very transparent process, competitive prices.
Charlotte-Eve, London09/10/2017
All you could ask.
Customer Service
Quality
Value
Right from the start Ross was helpful, enthusiastic and really knew his stuff. The job was quick, on time and with minimal mess. The result is great. Wood burner works fantastic. Ross really wanted to leave us with a great fire.
Kit, London19/09/2017
Great Job
Customer Service
Quality
Value
Ross's communication is great - we always knew when he was arriving and he worked around our availability. Highly recommended!
Debbie, London15/09/2017
Brilliant, reliable & professional.
Customer Service
Quality
Value
Excellent work carried out. Very trustworthy. Honest and reliable. Would gladly recommend to all.
Ishtiaq, London30/08/2017
Outstanding Service
Customer Service
Quality
Value
Ross and his team provided an outstanding service from initial advice through to completion. They were timely, tidy and have installed a simply stunning wood burner. I would highly recommend the London Stove Company.
Helen, Surrey16/08/2017
Outstanding workmanship and service
Customer Service
Quality
Value
I cannot recommend The London Stove Company highly enough. We had a wood-burning stove, bespoke tiled hearth and mantelpiece installed, and throughout the process Ross and his team were courteous, professional, diligent and showed incredible attention to detail. Ross helped us to source a fantastic stove and beautiful tiles for the hearth (his Dad owns a tile shop!). We experienced a delay in the supply of the tiles (due to the manufacturer, nothing to do with The London Stove Company or the tile shop); however, Ross kept us fully informed and he completed the fireplace installation as soon as possible after the final tiles had arrived. The quality of the work has exceeded our expectations and we are thrilled with the finished result. If you are considering having a fireplace installed, then look no further than The London Stove Company!
Kiernan15/07/2017
Great service
Customer Service
Quality
Value
The London Stove Company provided exceptional service - quick, helpful and professional. Delighted with the end result - we have a woodburner stove and fireplace that look good and work efficiently.
Maria, Surrey10/04/2017
Excellent job
Customer Service
Quality
Value
Ross did a great job. Highly recommended.
Andrew, London09/03/2017
Fantastic job.
Customer Service
Quality
Value
Ross and his team could not have done a better job. They were professional, friendly, timely, and on budget. We would highly recommend them.
Paul, London08/03/2017
Excellent professional
Customer Service
Quality
Value
Ross was a pleasure to work with. Always happy to take time to explain options. Swift responses to communications. Proud of his work, attentive to requests. Charming. Would highly recommend.
Ben, London22/02/2017
Great job, could not ask for more.
Customer Service
Quality
Value
Ross was extremely prompt and keen to get the job complete in a timely manner, despite the obvious workload he had. Kept informed throughout the process and final result looks superb. Always on the other end of the phone or email, and happy to help. Absolute star! Thankyou.
Carlos, Middlesex06/02/2017
Really professional job
Customer Service
Quality
Value
Ross was extremely helpful and straightforward to deal with, offering easy to understand advice on the right stove for us, finding an efficient scaffolder and turning up reliably when he said he would. The installation was entirely trouble free and Ross left the room spotless. When a very minor problem arose later he was round in hours to fix it. We're delighted with the stove and with his really professional service.
SarahO02/02/2017
Highly recommended
Customer Service
Quality
Value
Ross and his team were incredibly professional. He confirmed everything by email, offered advice and knowledge and listened to what I needed. He reliably turned up when he said he was going to and went out of his way to get my stove installed before Xmas. I am delighted with the result. I highly recommend him.
AP London19/12/2016
Excellent service
Customer Service
Quality
Value
From the outset, Ross was very professional. He turned up on time was very friendly and answered the (numerous) questions we had promptly and gave great advice. He also went out of his way to make sure everything was done in time for Christmas. We couldn't recommend him and the team more highly.
James, London17/12/2016
Came highly recommended
Customer Service
Quality
Value
Ross and the team were accommodating and friendly from the go. They provided an excellent service in fitting our wood burner and at a competitive price. We would recommend the London Stove Company to family and friends.
Which? Trusted Traders Consumer16/12/2016
Reliable top quality work
Customer Service
Quality
Value
I can highly recommend using Ross and his team. They were professional right from the start. Always on time, friendly and tidy. They completed the work on time and to a high standard. We love our new woodburner! Thanks Ross!
L Woodhouse13/12/2016
My review
Customer Service
Quality
Value
Excellent service.
R, London04/11/2016
Nice guy, good work
Customer Service
Quality
Value
Prompt, charming, good value.
Colin, London12/09/2016
Perfect job
Customer Service
Quality
Value
Ross did a very quick and clean job. There were other jobs I wanted him to do, just instead of charging me and doing them, He had a look first and confirmed there were no issues.
Hamid, Middlesex22/08/2016
Brilliant job
Customer Service
Quality
Value
I would have no hesitation in recommending The London Stove Co. They are very professional and I was very impressed.
Debbie, London22/07/2016
Excellent job, from start to finish
Customer Service
Quality
Value
Great service from Ross and the team. Very helpful in communicating with our sound proofers. Doing work around the chimney. Professional, friendly, competitively priced. They did a great job. Completely recommend.
Alison, Surrey19/07/2016
Capable and efficient
Customer Service
Quality
Value
Attended promptly, worked efficiently and left the place tidy.
Harold, London12/07/2016
New woodburner installed and chimney lined
Customer Service
Quality
Value
Absolutely delighted with work done. Ross was professional, efficient and helpful throughout. There was one mark on woodburner which I could not remove – Ross returned promptly to resolve. I have recommended Ross already!
Which? Consumer, Berkshire08/06/2016
New woodburner
Customer Service
Quality
Value
Love our new wood burner stove. Shame the weather turned warm and we haven't had a chance to use it as much as we would like. Quality of work was great. Had one little mishap which Ross manged to sort out brilliantly. He was great with giving advice on what what stove and hearth would suit our room. Would recommend to anyone who is thinkign about getting a stove installed.
grainnet31/05/2016
A new Stovax Riva 50 Multifuel Stove with new liner fitted to chimney
Customer Service
Quality
Value
Completed on time and to budget, no complaints and no problems
Which? Consumer, London23/03/2016
Outstanding job
Customer Service
Quality
Value
The London Stove Company didn't give the cheapest quote but they definitely gave good value for money. They did the work on time, the quality of work and finish was outstanding. Professional, trustworthy, with very good attention to detail. They did an outstanding job and we couldn't be happier.
Fiona, London14/03/2016
Happy with work
Customer Service
Quality
Value
The work completed included Wood burning stove, chimney liner, chimney pot installed; gas fire removed, gas supply closed off. Finish on time and to inital quote
Which? Trusted Traders Consumer02/01/2016
They installed a wood burning stove and lined the chimney
Customer Service
Quality
Value
delighted with the work
Simon , London01/12/2015
Installed wood burning stove
Customer Service
Quality
Value
Very happy with work, really good, considering it was quite complicated. Completed on time and inital quote . We found the stove we wanted and they charged us for installation
Simon , Surrey03/01/2015