Which? uses cookies to improve our sites and by continuing you agree to our cookies policy.

Endorsed by

Which

?

Trusted Traders

The Phoenix Works

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb logo m

5.0

63 Reviews

About

The Phoenix Works specialise in the design, provision and installation of energy saving technologies. Fully accredited, the company is based in Leeds, West Yorkshire and covers the whole of the UK.

With over 20-years industry experience in environmental, engineering and construction disciplines, The Phoenix Works has an expanding workforce which are NICEIC, Gas Safe and MCS registered.

The Phoenix Works believe in quality and as such only install equipment from leading manufacturers. Residential, agricultural or commercial, call or email for your competitive, free, no-obligation quotation.

What we do

  • Renewable energy

    • Solar panels
    • Biomass
    • Solar water heating
    • Home energy analysis
    • Air source heat pumps
  • Electricians

    • Electrical installations
  • More Services

    • Electric Vehicle Charging

Customer reviews

Write a review of The Phoenix Works

Review title Required field

150 characters maximum

Enter your review

1500 characters maximum

Rate this trader on

By posting a review you are agreeing to our terms & conditions, and review guidelines

Reviews summary

5.0
63 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Highly recommended, excellent service on installation of a solar system
Customer Service
Quality
Value
This was a 5 star experience from start to finish. Thomas came and viewed the site explained what the options were but there was no pressure to proceed. Having decided to go ahead the office staff of Coralie and Joanne kept us fully informed of the process and what stage we were at. The installation by the roofing team was incredible they were very efficient and tidy with the external work done in the day. Finally the equally efficient electricians Lee and Clint connected us up explained what was going on and left the site so tidy you wouldn't know that they had take up floor boards and carpets to get the job done. All in all a fantastic experience and I have no hesitation in recommending The Phoenix Works.
E90127644104/09/2017
Great job installing a Tesla EV Wall Connector
Customer Service
Quality
Value
I contacted Phoenix to install a Tesla Wall Connector. Could not be more happier with the customer service and workmanship. It turned out to be a more complex process than I had expected, but this was more down to the power grid not knowing the cut out fuse rating. Phoenix did a great job at explaining everything and turned the job around in under 1 week. Would definitely use again!
GDrake31/08/2017
Excellent installation of multiple chargers at our offices
Customer Service
Quality
Value
I'd like to thank the Phoenix Works for the installation of multiple chargers at our 2 office sites. The work is extremely clean and tidy with an amazing attention to detail. The two installation teams worked extremely hard and received compliments on this from our directors. When we need more points, this is the company we are coming to.
PH Group10/08/2017
Lovely neat installation
Customer Service
Quality
Value
Thank you so much to The Phoenix Works for a fantastic installation of my EV charger today. It's a nice discrete installation, very neat, using some existing boxing, thank you. What a pleasure to deal with this company, from the help with gathering information, advice about how to upgrade my power cut-out and then a friendly and helpful installation. I wouldn't hesitate to recommend them wholeheartedly.
Kati Gholam30/05/2017
Phenomenal customer service and attention to detail
Customer Service
Quality
Value
I employed the Phoenix Works to install an EV Charger at my home. The level of service i received surpassed my expectation by a county mile. Lee, the electrician who attended was polite, courteous but the most impressive aspect was his attention to detail and quality of work. Every point of contact I have had from Phoenix Works has been first class, i'm so pleased to see that companies like this still exist. My sincere thanks to Lee and Coralie for a superb service.
Christian Halsall15/02/2017
Above and beyond the call of duty
Customer Service
Quality
Value
Clint fitted an EV charger on Monday and was very knowledgeable and friendly and made sure that I fully understood what was going on. There were some complications with my existing wiring and Clint worked a very long day to get it all done to a high standard without cutting corners. In the office, Elise was very friendly and helpful. The Phoenix Works were highly recommended to me and now I understand why. If only all companies were this good. If they were a PLC I would buy shares in them!
Owen18/01/2017
The trader replied (on 13/02/2017)
Hi Owen, What a great review and such kind words. We pass all feedback back to the team so thank you for taking the time to leave a review. If we can assist with anything in the future please do not hesitate to let us know. Kind regards, The Phoenix Works Team.
Amazing Customer Service & Professionalism
Customer Service
Quality
Value
I shopped around for my EV Charger installation - Phoenix Works handled the whole process with amazing skill, courtes & customer service. The ladies in the office dealt with the order, the planning & followup without a hitch. The installer Clint was incredible - very very knowledgeable, workmanship was brilliant and a very nice chap! All in all 100% - if you want an EV charger installation - use Phoenix.
Which? consumer 13/01/2017
The trader replied (on 13/02/2017)
Dear client, Thank you very much for taking the time to leave such a great review for us. This feedback is brilliant to hear and is always passed on to the whole team. Warmest regards, The Phoenix Works Team.
First Class!
Customer Service
Quality
Value
From initial contact to EV Charger install exemplary service! Elise provided helpful and speedy advice and the process from an administrative perspective was seamless. Clint carried out the site survey, well worth having if you think the work to be undertaken is anything but straight forward, and the install and was the consummate professional throughout; knowledgeable and methodical with tremendous attention to detail. It has been a pleasure dealing with you. I can't rate you highly enough, many thanks.
Guy Hill30/11/2016
The trader replied (on 13/02/2017)
Hello Guy, Thank you so much for your very kind review. If we can assist with anything else in the future please do not hesitate to contact us. Kind regards, The Phoenix Works Team.
Stunning quality EV Charger Install
Customer Service
Quality
Value
The Phoenix Works have just completed installation of an Electric Vehicle Charge Point for me. Absolutely fantastic from start to finish. Clint was extremely knowledgeable about EV charging and came up with a great solution which met my (somewhat complex) requirements. Also a very fair price. On install day Clint was on site for over 12 hours. He is a true professional - he worked very late to ensure that every aspect of the installation was perfect. He has fantastic attention to detail (even down to - "you might want to consider putting this box 10cm more to the right to ensure that you can't see the cable when looking at it from the house"). A true professional who really cares about the quality of this work. He clearly has a vast amount of relevant experience, and it shows! I must also mention Elise at HQ who was also very sharp, and responsive. My installation was completed just a week after the quote visit, and very efficiently. All paperwork spot on and fast. I can't recommend the team at ThePhoenixWorks enough. Many thanks again.
Handyman15/11/2016
The trader replied (on 16/11/2016)
Dear Handyman, Thank you so much for taking the time to leave us such an amazing review. We pride ourselves on our customer service standards so to hear comments such as these is fantastic and a real boost to the team! Warmest regards, The Phoenix Works Team.
Excellent service
Customer Service
Quality
Value
I recently asked Phoenix Works to install an EV charger at my home, with a separate meter for monitoring usage by the car. Great service from start to finish, very thorough and professional job: highly recommended. If I decide to install solar PV on my roof Phoenix Works will be my first port of call.
Ebor Chris09/11/2016
The trader replied (on 15/11/2016)
Dear Chris, Thank you for your lovely comments and positive review. It's great for the team to hear great feedback and if you need any help with solar PV please do not hesitate to contact us. Warmest regards, The Phoenix Works Team.