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Trusted Traders

The Phoenix Works

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb logo m

5.0

93 Reviews

About

The Phoenix Works specialise in the design, provision and installation of energy saving technologies. Fully accredited, the company is based in Leeds, West Yorkshire and covers the whole of the UK.

With over 20-years industry experience in environmental, engineering and construction disciplines, The Phoenix Works has an expanding workforce which are NICEIC, Gas Safe and MCS registered.

The Phoenix Works believe in quality and as such only install equipment from leading manufacturers. Residential, agricultural or commercial, call or email for your competitive, free, no-obligation quotation.

What we do

  • Renewable energy

    • Solar panels
    • Biomass
    • Solar water heating
    • Home energy analysis
    • Air source heat pumps
  • Electricians

    • Electrical installations
  • Smart Homes

    • Automated heating and air conditioning
  • More Services

    • electric vehicle charging

Customer reviews

5.0
93 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Installation of Solar Panels
Customer Service
Quality
Value
From the initial enquiry, communication with the customer was first class keeping us fully informed regarding dates and the schedule of work to be carried out. They completed the project in a highly professional manner, excellent workmanship, tidiness and courtesy. The team was trustworthy and friendly and would listen to questions asked and explain carefully and take points on board. They clearly took great pride in their work and the quality of their products. We are delighted with the panels we've got. Matt Biggs, the Project Engineer, was outstanding and spotted and rectified any installation hiccups travelling from Leeds to Hertfordshire within four days of completion of the installation work. He also followed up with telephone calls to ensure we were fully satisfied with the product and the Company. The Company ethos clearly was to give an excellent service using quality products with the customer experience uppermost on their mind. We would highly recommend them.
Customer in Hertfordshire06/05/2019
Car charger fitted
Customer Service
Quality
Value
The quotation was provided promptly, helpfully and knowledgeably. There were some delays from one supplier but I was kept up-to-date and was able to switch to an available charger without problem. The installation itself looks thorough and professional, and all seems to be working well.
Customer in Warwickshire18/04/2019
Happy to recommend
Customer Service
Quality
Value
A Zappi EV charge point was to be fitted in my garage, adjacent to the consumer unit. The quotation for the work was provided very quickly and was well laid out, so that I knew exactly what the final cost would be. (This was not the case with another company who quoted for the same job). A convenient date for installation was soon agreed. The installation was completed that day. I was very pleased with the quality of the work - both my consumer unit and the supply board wiring were tidied up as the RCD and Zappi unit were added. Communications with The Phoenix Works were excellent, being both thorough and accurate. The distance between Yorkshire and Kent was never a problem.
Customer in Kent14/02/2019
Solar PV installation - very professional and friendly team
Customer Service
Quality
Value
I would definitely recommend The Phoenix Works to anyone considering solar panels. The whole process went smoothly from booking the initial site survey, to the completion of the work, and the follow up afterwards. Everyone in the team was very professional, friendly and helpful. It was pouring with rain on the day the panels were fitted, but apart from a soggy doormat there was no mess left whatsoever. This company certainly deserve their 5 star reviews. Thanks all.
Customer in East Sussex24/01/2019
Good communication
Customer Service
Quality
Value
The only issue was the timing of visits - lateness. Otherwise I felt that head office got things right, and they were keen to keep me informed.
Customer in Hertfordshire16/01/2019
Quick and neat
Customer Service
Quality
Value
A neat installation with no mess. The organisation was quick and efficient and the work done at the time arranged. I was pleased to see a professional set-up with all the tools, wires, and spare parts needed. The engineer, Craig, was able to explain in terms I could understand, several points that had been puzzling me. He was able to work around my rather complicated and somewhat cramped power supply and its PV system. I was rather impressed that he was driving an EV of the same sort as I am buying, so he was able to charge it for a short while as a final test. Craig is knowledgable in many of the peripheral technologies and was helpful in advice on related matters, thereby saving me time and trouble later.
Customer in South Lanarkshire15/01/2019
Minor hiccup but sorted
Customer Service
Quality
Value
Installer (Clint) had a minor problem with the ground conditions on first visit, but sorted it all on his second. Took a little longer than expected, but completed the work at the agreed price, now waiting for the car to arrive to use it.
Customer in Surrey04/01/2019
Efficient, polite and very helpful.
Customer Service
Quality
Value
I have nothing but praise for the team at Phoenix Works. We were not in an ideal situation with our chargers after a problem with both of them The team were polite and punctual. The listened and talked me through the options. On the day they were professional. competent and we have not had any problems with the new charger (Zappi). Thanks the everyone.
Customer in West Yorkshire18/12/2018
Highly recommended
Customer Service
Quality
Value
Thomas came to my home and carried out the survey and explained what options were available to me. Within 48 hours I had received a quotation from them detailing the work to be carried out and timescales of how long they would need to be on site for. I decided to proceed with the quote, the communication I have had throughout was very informative, I knew exactly what was happening and when it was due to happen. They were at my property for 4 days installing a Ballast Mounted Solar PV & Battery Installation. The teams that showed up on site were very efficient & professional. I have no hesitation in giving this company a 5 star rating. Highly recommended
Customer in Warwickshire23/11/2018
EV Station Installation - Professional and Flexible
Customer Service
Quality
Value
I could not be happier with the service I received from The Phoenix Works from start to finish. When I first made enquiries about having a charging station installed at home, I spoke with Chloe who was very helpful. I had a few special requests and a lot of questions, Chloe was patient in handling my enquiry and acted promptly and thoroughly to get accurate answers to my questions without keeping me waiting. Clint was the engineer who came to do the work, he was very polite and friendly and did an excellent job. He took his time to make sure the job was done properly and neatly and took my requests seriously. The whole process from beginning to end was easy, thanks to the excellent service from all of the staff involved. The equipment they supply is high quality and the price is fair. I'm absolutely and completely satisfied with the service and so pleased that I chose The Phoenix Works. Highly recommended.
Kirk S29/10/2018