We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

The Phoenix Works

Profile thumb logo m

5.0

96 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

The Phoenix Works specialise in the design, provision and installation of energy saving technologies. Fully accredited, the company is based in Leeds, West Yorkshire and covers the whole of the UK.

With over 20-years industry experience in environmental, engineering and construction disciplines, The Phoenix Works has an expanding workforce which are NICEIC, Gas Safe and MCS registered.

The Phoenix Works believe in quality and as such only install equipment from leading manufacturers. Residential, agricultural or commercial, call or email for your competitive, free, no-obligation quotation.

What we do

  • Renewable energy

    • Solar panels
    • Biomass
    • Solar water heating
    • Home energy analysis
    • Air source heat pumps
  • Electricians

    • Electrical installations
  • Smart Homes

    • Automated heating and air conditioning
  • More Services

    • electric vehicle charging

Customer reviews

5.0
96 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Superb customer support
Customer Service
Quality
Value
Despite complications (at my end) and it being during the lockdown period, the whole installation process was conducted in a most professional and satisfactory way. I was particularly impressed with the admin support (Verity Dixon) who was courteous and responsive in the most difficult of circumstances, and the installers (Andy Cartwright and his assistant) who were made the process as painless as possible. I would thoroughly recommend Phoenix Works to anybody.
Customer Posted on 12/06/2020 , work completed 02/06/2020
A* from start to finish
Customer Service
Quality
Value
Had a Tesla charger fitted and from start to finish the whole process was made easier and understandable by the knowledge, politeness and efficiency of Verity ( the lady I had most communications with). I initially requested a quote and was given plenty of helpful, thorough information about the process and chargers that allowed me to consider what best fitted my needs. Verity talked me through all the technical stuff such as ; how to upload photos and video of the position I wanted the charger fitted to (my technology ability quite rusty!). After accepting the quote Verity issued me an installation date and continued to keep me updated on progress due to the Covid situation. The electricians arrived on installation day promptly and spent several hours installing the charger. They were polite and efficient and after they had finished they cleaned up all mess. I would highly recommend this company from my experience with them.
Customer in North Lincolnshire Posted on 03/06/2020 , work completed 27/05/2020
Zappi Charger
Customer Service
Quality
Value
Rachael maintained close contact with me despite Covid19 lockdown over the last couple of months, and managed to fit me in on 25/5 when it was deemed safe to return to work. The engineer did a first class job with the installation and was very helpful showing me how to use the Zappi and the Android app to monitor things. Very clean in cleaning up after drilling, etc. Extremely happy with the Zappi and service!
Customer in Lancashire Posted on 02/06/2020 , work completed 25/05/2020
Installation of Solar Panels
Customer Service
Quality
Value
From the initial enquiry, communication with the customer was first class keeping us fully informed regarding dates and the schedule of work to be carried out. They completed the project in a highly professional manner, excellent workmanship, tidiness and courtesy. The team was trustworthy and friendly and would listen to questions asked and explain carefully and take points on board. They clearly took great pride in their work and the quality of their products. We are delighted with the panels we've got. Matt Biggs, the Project Engineer, was outstanding and spotted and rectified any installation hiccups travelling from Leeds to Hertfordshire within four days of completion of the installation work. He also followed up with telephone calls to ensure we were fully satisfied with the product and the Company. The Company ethos clearly was to give an excellent service using quality products with the customer experience uppermost on their mind. We would highly recommend them.
Customer in Hertfordshire Posted on 06/05/2019 , work completed 25/01/2019
Car charger fitted
Customer Service
Quality
Value
The quotation was provided promptly, helpfully and knowledgeably. There were some delays from one supplier but I was kept up-to-date and was able to switch to an available charger without problem. The installation itself looks thorough and professional, and all seems to be working well.
Customer in Warwickshire Posted on 18/04/2019 , work completed 04/04/2019
Happy to recommend
Customer Service
Quality
Value
A Zappi EV charge point was to be fitted in my garage, adjacent to the consumer unit. The quotation for the work was provided very quickly and was well laid out, so that I knew exactly what the final cost would be. (This was not the case with another company who quoted for the same job). A convenient date for installation was soon agreed. The installation was completed that day. I was very pleased with the quality of the work - both my consumer unit and the supply board wiring were tidied up as the RCD and Zappi unit were added. Communications with The Phoenix Works were excellent, being both thorough and accurate. The distance between Yorkshire and Kent was never a problem.
Customer in Kent Posted on 14/02/2019 , work completed 04/01/2019
Solar PV installation - very professional and friendly team
Customer Service
Quality
Value
I would definitely recommend The Phoenix Works to anyone considering solar panels. The whole process went smoothly from booking the initial site survey, to the completion of the work, and the follow up afterwards. Everyone in the team was very professional, friendly and helpful. It was pouring with rain on the day the panels were fitted, but apart from a soggy doormat there was no mess left whatsoever. This company certainly deserve their 5 star reviews. Thanks all.
Customer in East Sussex Posted on 24/01/2019 , work completed 19/12/2018
Good communication
Customer Service
Quality
Value
The only issue was the timing of visits - lateness. Otherwise I felt that head office got things right, and they were keen to keep me informed.
Customer in Hertfordshire Posted on 16/01/2019 , work completed 17/12/2018
Quick and neat
Customer Service
Quality
Value
A neat installation with no mess. The organisation was quick and efficient and the work done at the time arranged. I was pleased to see a professional set-up with all the tools, wires, and spare parts needed. The engineer, Craig, was able to explain in terms I could understand, several points that had been puzzling me. He was able to work around my rather complicated and somewhat cramped power supply and its PV system. I was rather impressed that he was driving an EV of the same sort as I am buying, so he was able to charge it for a short while as a final test. Craig is knowledgable in many of the peripheral technologies and was helpful in advice on related matters, thereby saving me time and trouble later.
Customer in South Lanarkshire Posted on 15/01/2019 , work completed 27/11/2018
Minor hiccup but sorted
Customer Service
Quality
Value
Installer (Clint) had a minor problem with the ground conditions on first visit, but sorted it all on his second. Took a little longer than expected, but completed the work at the agreed price, now waiting for the car to arrive to use it.
Customer in Surrey Posted on 04/01/2019 , work completed 01/12/2018