Endorsed by Which?

The Renewable Energy Company

4.8

13 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Here at The Renewable Energy Company, we are MCS Approved specialists in Solar Panels, Battery Storage, EV Chargers and much more. We pride ourselves on our exceptional customer service and high quality craftsmanship. We install Solar Panel Systems across the entire UK exc Northern Ireland and provide our customers a full life-cycle service of advice, planning, supply, installation and commissioning

What we do

  • Renewable energy

    • Solar Panel Maintenance
    • Solar panels
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • More Services

    • battery storage
    • optimisers
    • inverters

Customer reviews

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4.8
13 reviews
Customer Service
4.8
Quality
4.8
Value
4.9
Sort by
Great to deal with
Customer Service
Quality
Value
Barrie Friend was my initial point of contact, he was really thorough in explaining the options. We agreed the solution, and I paid the deposit. They applied for the permission to install which took quite a bit longer than expected. I would have liked a weekly status update, but when I contacted them they were helpful and had the information. Barrie was always very responsive via WhatsApp. By the time we had the approval , I was advised that we could not use the components agreed as they were no longer available, we discussed the options and I went with the advised equipment/manufacturer(SigEnergy) It was agreed that we would have a pre inspection visit to work through the detail of where the components would be sited etc. Unfortunately this did not happen, I think the guy who was due to visit was ill. On installation day, the guys arrived on time and were very polite and professional. It became clear that the panel configuration planned would not fit, in fact, we had to agree that 2 x panel would not fit, this obviously changed the system characteristics as we were 880W down on the total output, which was disappointing. The installers were great, but, they had not installed this type or brand of equipment before. The guys were superb, they installed what they could, but left the final connection and commissioning until a few days later to give them time to research better and speak to the manufacturer. I was really happy with this.Overall very satisfied, could easily be A+
Customer in Westmorland and Furness Posted on 14/09/2024 , work completed 14/06/2024
Solax hybrid inverter and master battery
Customer Service
Quality
Value
I would like to name Jeremy as the go to guy for knowledge on these products and the apps for running them, he is absolutely clued up and can help you understand how to operate everything effectively and efficiently. I love Solax for quality and the service at renewable energy was very helpful and efficient. The quality of the work was also good, especially for young lads. My favourite guy for knowledge and for explaining is definitely Jeremy Cobb though. Thanks Jeremy for your help 🥇💯🥰
Customer in Carmarthenshire Posted on 13/07/2024 , work completed 07/06/2023
Great Work
Customer Service
Quality
Value
I recently worked with Rhe Renewable energy company and was thoroughly impressed with their service from start to finish. Their sales consultation with John was informative and tailored to my energy needs, providing a detailed proposal with clear cost savings and a timeline. The installation team was punctual, courteous, and skilled, completing the job efficiently with minimal disruption and ensuring everything was clean and tidy afterward. They also took the time to explain the system's operation thoroughly. The attention to detail was exceptional, with the panels installed seamlessly and all wiring neatly organized. The quality of the equipment reflected the company's commitment to durability and efficiency. Post-installation, their customer service remained excellent, providing thorough documentation and prompt responses to any follow-up questions. I highly recommend The Renewable Energy Company for their knowledgeable staff, high-quality workmanship, and outstanding customer service. Appreciate the work team did.
Customer in Berkshire Posted on 04/07/2024 , work completed 17/04/2023
Solar installation
Customer Service
Quality
Value
I have been extremely pleased with my solar installation. I was advised by the TREC associate and given all of the options in my budget. I had done a fair amount of research before hand so was vaguely familiar with what I wanted to achieve. I was very pleasantly surprised with what I was able to have installed as TREC was very competitive against other quotes. All of the calculated outputs have been met or exceeded and my combined bills have fallen from £390 a month down to less than £125 averaged over the year. There were one or two teething problems but these were solved by the technical engineers with over the air software updates. TREC has been at the end of the phone to answer all of my newbie questions and the ones they couldn’t answer right away were answered as soon as they got the info
Customer in Kent Posted on 03/07/2024 , work completed 26/05/2023
Fantastic service
Customer Service
Quality
Value
From the first contact with Sean Fuller, I knew this company was the right choice. I was given many tech options and each one was as explained. Sean informed me that their fitters were the best and he wasn’t wrong! Connor and his team did an amazing job of the install. Discussing options for the kit, keeping me informed and a demo at the end. I can rate the company and installers highly enough!
Customer in Suffolk Posted on 02/07/2024 , work completed 01/07/2024
Good work
Customer Service
Quality
Value
They installed 7 solar panels and a battery in 1 day, the installers we all polite and worked hard. Unfortunately 1 part that was delivered was not the right one, it took another week before the right part was delivered and one of the installers came back to fit it and set up the system. Since then it has been working perfectly.
Customer in Bath and North East Somerset Posted on 17/04/2024 , work completed 15/12/2023
Endorsement reference
Customer Service
Quality
Value
The work done by Renewable Energy Company was very good with their work. From the time they contacted me to the time they installed it was a connected experience. I was kept informed at every step when and what will happen. I can recommend their services to anyone i know interested.. Much appreciated George and Luke for all the good work
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 14/04/2023
Endorsement reference
Customer Service
Quality
Value
The work was completed in a timely, & tidy, manner. The operatives were smart, polite & pleasant.
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 06/04/2023
Endorsement reference
Customer Service
Quality
Value
I had 9no 420w Jinko panels installed along with a Givenergy 3.6kw inverter and 9.5kw Battery installed. I saw an advert online, requested a call back and got a call the next day from George. George helped me design a system suitable for my requirements, he went through all the information and gave me time to make a decision. There was no pressure. Decided to go ahead and placed my order. I was then contacted by Luke, who ran through the install procedure, kept me updated along the way and checked in during and after the install. The install was straightforward, took just over a day, but all installed and working fine. The lads were great, polite and cleaned up after themselves. I'd highly recommend them if you are thinking of getting a PV system installed.
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 30/05/2023
Endorsement reference
Customer Service
Quality
Value
I had a PV panel and storage solution installed on my property. Initial contact was with George who was very helpful with no "sales" pressure. Once order was confirmed and deposits paid. we then were passed onto Luke who handled the installation logistics. Frequent calls to confirm a few things that would be involved. The workers arrived promptly on the agreed install date. The equipment had arrived a few days earlier prior to the installation. All the workers were polite and super helpful. Had a small minor issue during the install phase which was promptly resolved. All in all nothing but positive feedback for the TREC.
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 01/06/2023