Barrie Friend was my initial point of contact, he was really thorough in explaining the options. We agreed the solution, and I paid the deposit. They applied for the permission to install which took quite a bit longer than expected. I would have liked a weekly status update, but when I contacted them they were helpful and had the information. Barrie was always very responsive via WhatsApp. By the time we had the approval , I was advised that we could not use the components agreed as they were no longer available, we discussed the options and I went with the advised equipment/manufacturer(SigEnergy) It was agreed that we would have a pre inspection visit to work through the detail of where the components would be sited etc. Unfortunately this did not happen, I think the guy who was due to visit was ill. On installation day, the guys arrived on time and were very polite and professional. It became clear that the panel configuration planned would not fit, in fact, we had to agree that 2 x panel would not fit, this obviously changed the system characteristics as we were 880W down on the total output, which was disappointing. The installers were great, but, they had not installed this type or brand of equipment before. The guys were superb, they installed what they could, but left the final connection and commissioning until a few days later to give them time to research better and speak to the manufacturer. I was really happy with this.Overall very satisfied, could easily be A+