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Endorsed by Which? Trusted Traders

Thermal Roof Limited

Profile thumb thermal roof
4.8

116 Reviews

About

Thermal Roof is a privately-owned Limited Company. The management have been designing, specifying and successfully installing roofing solutions for over 15 years. During this time the team have been involved in all types of roofing solutions.

Thermal Roof have their head office in Banwell, near Weston-super-Mare in Somerset and look after clients from Birmingham to Plymouth, from the M25 across to Swansea in Wales.

The reputation of Thermal Roof is of vital importance and for this reason, only fully trained and manufacturer certified and accredited installers are used on our roof installations and flat roof repairs.

Our customers can have complete confidence that their roof installation will be carried out with the utmost care and Professionalism, ensuring total peace of mind. We also have hundreds of Testimonials that are also available on request.

If you would like to know more about the products and how we can help you, please contact us.

What we do

  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Rubber roofing (EPDM)
    • Roof and skylights
  • Accessories and parts

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
116 reviews
Customer Service
4.9
Quality
4.8
Value
4.7
Sort by
Excellent Service and great team of workers
Customer Service
Quality
Value
This is the first time I have ever wrote a review but because I have just dealt with one of the most efficient and helpful companies I have ever dealt with I thought it was time I did. I have just used Thermal Roofing Ltd to do a fairly big job for me involving fitting a thermal roof on the utility room, having a thermal roof put on the conservatory and on a small porch. From the initial phone call and visit from Roy the estimator to the end of works I have had efficient and friendly service. The works started on the date agreed. The two fitters Dimitri and Joe have been absolutely brilliant with a great eye for detail and have done a thorough and professional job. And the thermal roofing really is good!
Philip in Somerset Posted on 20/05/2021 , work completed 20/05/2021
'Roy' & his team: a 'Joy' to have on the job!
Customer Service
Quality
Value
We are so pleased we employed 'Thermal Roof' to install a new EPDM roof on our new extension. The finished work is of great standard, looks really smart and was completed quickly within the timescales discussed, and as a bonus, comes with a 25 year guarantee which provides peace of mind and shows confidence in their work. Wayne was my first initial contact who was extremely friendly, giving sound advice and also very professional. The job was arranged with ease, at a very competitive price. 'Roy' & his team were simply a 'Joy' to have around during the job.....He is so funny and kind but also very knowledgeable in his field of work. All the team worked so hard with great attention to detail. Thank you 'Thermal Roof' - we would not hesitate to recommend you.
Tracy in North Somerset Posted on 20/05/2021 , work completed 01/05/2021
First Class
Customer Service
Quality
Value
The people were very pleasant. They couldn’t have been more helpful. They were unavoidably delayed by one hour but phoned to let us know. The work was excellent and was explained to me. They left the place clean and tidy. Overall absolutely excellent.
Michael in North Somerset Posted on 23/03/2021 , work completed 20/03/2021
Good service
Customer Service
Quality
Value
They were really helpful, polite, and the work was completed to satisfaction on time. I would recommend them anytime.
Which? Trusted Traders Consumer Posted on 18/03/2021 , work completed 02/03/2020
Ticks all the boxes
Customer Service
Quality
Value
This firm ticks all the boxes when it comes to reliability, price, product and personal service. It's a jungle out there and I feel very lucky to have come across Thermal Roof after a lot online research and shopping around. From quoting to installation nothing was too much trouble and all my questions were answered courteously and promptly. The total price including VAT @ 5% and scaffolding including VAT @ 20% which is charged separately, was down the middle between quotes by two reputable local builders both of whom quoted VAT @ 20%. They also guarantee their work but unlike Thermal Roof are unable to offer a guarantee underwritten by insurance which counts for a lot in these uncertain days and helped swing it for me. The installers turned up when they said they would and worked cheerfully and efficiently during three of the coldest days of the year without complaint. My flat roof extension is noticeably warmer following installation.
Customer in Somerset Posted on 21/02/2021 , work completed 11/02/2021
Fixing existing rubberised flat roof
Customer Service
Quality
Value
I had a problem with an existing rubberised flat roof. This was a relatively new structure, having been incorporated into the house in 2015 as part of an extensive renovation. Early signs of leakage were not dealt with by the master builder, so I needed a new set of eyes on the problem. Moreover, the leakage had increased. I searched and found Thermal Roof Ltd and selected them and another roofing specialist to quote. Thermal roofing stood out in the selection process because of their rubberised credentials, professional approach, yet friendly style so often found with family businesses. Wayne attended site on 12 November and it was clear he knew what he was talking about, understood the issues and had a sensible plan. It wasn't the cheapest solution but made sense. A written quotation followed and work commenced on 10 December, following payment of a reasonable deposit. I used their recommended scaffolding partner who was also good. Work only took one day. So far, problem solved. Inspected works and all done professionally and neatly; a good job. Would use them again. Hope I don't have to!
Customer in Somerset Posted on 20/01/2021 , work completed 12/11/2020
If I could have given them six stars I would have.
Customer Service
Quality
Value
There's only one word to describe my interactions with Thermal Roof Ltd and that is "Brilliant". Spoke to Wayne initially in the early part of December after I had found examples of their work on an internet search. Two days later Roy and Wayne came to do a survey on our existing useless polycarbonate conservatory roof. They talked through various scenarios for our new roof and I was very pleased with the interaction which led me to believe that I would get what I wanted. They quoted three to four days for the work and sure enough they managed it in three. Whilst here the workers Roy, Joe and Demetri worked hard and with humour and an attention to detail that was second to none ( for example - they spent the good part of an hour ensuring that the replacement down pipe was installed in an aesthetically pleasing manner ). More than pleased. And at a third of the price I had been quoted for a tiled replacement.
Customer in Oxfordshire Posted on 13/01/2021 , work completed 13/01/2021
Excellent workmanship, carried out in a punctual and friendly fashion. It was a pleasure to work with Thermal Roof.
Customer Service
Quality
Value
Thermal Roof Ltd re-covered a second floor flat roof on our house using 50 mm insulation and an EPDM rubber membrane. They also replaced the facia boards, guttering and down pipes. Every aspect of the job was carried out in an extremely professional but friendly way. After the initial telephone contact a surveyor came to our house to advise and give us a price estimate. We were advised of the price by telephone a few days later and then by post when a start date for the job was also given. As the roof was on a second floor, scaffolding was required. We were given the choice of either arranging it ourselves or letting Thermal Roof arrange it for us, we took this option. The scaffolding arrived and was erected a few days prior to the roof work and removed a few days after completion. The scaffolding company used by Thermal Roofs were efficient and punctual. The re-roofing took about two days, not much to say other that it was carried out very efficiently, neatly finished obviously with good quality materials. The two men carrying out the task were very friendly and cheerful and kept us advised of work progress throughout. Many thanks.
Customer in Bristol City Posted on 13/11/2020 , work completed 15/10/2020
Replacement Flat Roof
Customer Service
Quality
Value
The survey was thorough. The work was done on the date promised, and the cost was as agreed. The workers were clean and tidy, and left the site as they found it. The new roof looks good. Once the work was done, the aftersales was not so good. I had to chase several times to get the guarantee paperwork, which in the end took three months to arrive.
Customer in Bath and North East Somerset Posted on 20/10/2020 , work completed 17/07/2020
Flat roof
Customer Service
Quality
Value
Excellant job, quick, quiet, well done. they clearding up after themselves. they were proffesional.
Anonymous, Bristol Posted on 22/09/2020 , work completed 02/07/2020