Thermalair Engineering Services Limited

Our Toshiba multi-split air conditioning system became unserviceable at the height of the summer heat during August 2020. Attempts to get a a manufacturers agent to visit proved futile. I was quoted a minimum of 6 to 8 weeks. I contacted Thermalair who arranged for a visit within 2 days. The engineer arrived at the time agreed. His appearance was very presentable, donning a face mask and shoe covers as he entered the premises. He requested that we maintain a Covid safe distance. The engineer commenced removing covers and panels on the unit without any hesitation. He clearly demonstrated his skill level and within a few minutes had diagnosed the problem. New parts were produced from his van and the repair completed. When I received the invoice a few days later I was pleasantly surprised. The call-out charge was significantly less than I had been quoted by other a/c engineers. I checked the parts on-line and found I had been charged slightly less. Great result! My initial contact with the Themalair Ltd office was also very good. My call was answered promptly and correctly by a lady who spoke clearly (I am a bit hard of hearing). I was offered a visit two days later. The a/c system has worked as required ever since the repair was completed. Based on my experience I have no hesitation in recommending Thermalair Ltd

The Trader undertook the re-lagging of external air conditioning pipework on a large multioccupancy office block. They managed the works to ensure minimum downtime to every office affected and organized backup heating to ensure a comfortable working environment was maintained during the week long duration of the works. We have have used this trader many times now and will continue to do so and can heartily recommend their work and service.