Rosen attended our home to understand a complex brief to create a herringbone tiling design in our kitchen using cracked glazed tiles. Rosen understood the need to seal them and even offered us a trade discount for purchasing the tiles. They look beautiful, we are happy with them. He even undertook an additional task, that we had not asked for initially and was flexible to do this, which we really appreciate. He got on with the work, without noise of disruption. The mess was cleaned up, which is refreshing, as sometimes builders can leave the place in a state. Pleased with work to date.