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Endorsed by Which? Trusted Traders

Tom Cook Carpets

Profile thumb new sprinter
4.9

80 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Organisations and Awards

Jul 2020
Jul 2019

About

We are a family run business and we pride ourselves with our customer service.Our fitters are all employed not sub contract.I myself as of this month September 2017 have been in the trade for 40 years.

What we do

  • Flooring services

    • Wood flooring installation
    • Carpet fitting
  • Carpets and flooring

    • Carpet showrooms and shops
  • More Services

    • carpets vinyl flooring karndean

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
80 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt and professional
Customer Service
Quality
Value
Very pleasant and helpful workforce.
Margaret, Worcestershire Posted on 20/10/2017 , work completed 20/10/2017
Prompt, professional & helpful
Customer Service
Quality
Value
Tom Cook carpets are a firm local to us. They are competitively priced, have an excellent selection to choose from, and nothing is too much trouble. The fitter (Brynn) arrived on time and just got on with the job: perfect. Very pleased with the result. Highly recommended!
Carole, Worcestershire Posted on 11/10/2017 , work completed 11/10/2017
Professional and customer-centred
Customer Service
Quality
Value
They had a professional, friendly, and customer-centred approach to every aspect of their business. Unlike other more well-known carpet retailers. They offered that personal touch and their staff were willing to help where was possible. Excellent service. Cost/price was amazing too!
Gabriella, Worcestershire Posted on 04/10/2017 , work completed 04/10/2017
My Review
Customer Service
Quality
Value
very good job, efficient.
Ann, Worcestershire Posted on 14/09/2017 , work completed 14/09/2017
Brilliant job
Customer Service
Quality
Value
Customer service outstanding.
Marianne, Worcestershire Posted on 12/09/2016 , work completed 12/09/2016
Excellent work
Customer Service
Quality
Value
Kept in touch at all times and completed the work to a professional standard.
John, Worcestershire Posted on 21/06/2016 , work completed 21/06/2016
Very good
Customer Service
Quality
Value
Always a very good service. Polite and on time, tidy.
Marie, Worcestershire Posted on 20/06/2016 , work completed 20/06/2016
My Review
Customer Service
Quality
Value
Good job done. Clean, tidy, efficient and polite.
John, Worcestershire Posted on 26/04/2016 , work completed 26/04/2016
Will use again & recommend
Customer Service
Quality
Value
Careful considerate fitters. Good job done. Will use again.
D, Worcestershire Posted on 25/04/2016 , work completed 25/04/2016
Brilliant Job
Customer Service
Quality
Value
This has to be the 10th time we have used this company. I always found them first class services
David, Gloucestershire Posted on 13/10/2015 , work completed 13/10/2015