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Trusted Traders

Total Boilers Limited

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4.6

11 Reviews

About

Here at Total Boilers Ltd we are dedicated to delivering a comprehensive range of plumbing / heating services. We ensure all our clients receive a service that is reliable, efficient and tailored to meet their specific needs – all at competitive rates.

Chris Jones the Managing Director of Total Boilers has 25 years experience of this market place. Having worked on individual projects with a range of values from one hundred pounds to three million per annum.

We have a dedicated team of engineers who are also experienced in the delivery of projects on time with the least hassle to you the client. We pride ourselves in a quality finish at the right price for the client.

Total boilers Ltd covers the North West, West Midlands and North Wales.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
  • Building construction contractors

  • Plumbers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.6
11 reviews
Customer Service
4.6
Quality
4.6
Value
4.6
Sort by
I wouldn't use them again, so you should skip them too..
Customer Service
Quality
Value
I called Total Boilers since they had service my boiler twice for the previous owners. I wasn't sure if the boiler had an issue or if it was just part of the programming so I asked to speak to one of the engineers who has serviced the boiler only a few months previous. Unfortunately I was told this was not possible because diagnosis could not be done remotely. This is an important point! I agreed to a call out and on the day the engineers was met by my wife who explained the issue at the door. In under 5 minutes he confirmed there was no issue without even going to the boiler. We recorded a bill for an hour which I expected but I called the office and offered to take out a maintenance agreement if they took away this unreasonable bill. They disagreed and even went on to say that the engineer did 20 minutes work! Actually he sat in his van outside for 20 minutes Awful company.
Customer in Wrexham Principal Area Posted on 06/03/2021 , work completed 03/12/2020
Excellent Work Done - Oil Boiler replacement
Customer Service
Quality
Value
Living some distance from Wrexham I was unsure if this company would wish to quote for my Job. Spoke to Chris Jones (MD) on a Monday, Arranged for a visit on the Tuesday. Turned up on time and quoted by email 5 hours later. Accepted quote 2 weeks later and given installation date 10 days hence. Day before, engineer rang me to say he would be with me at 07.30am, which he was, bang on time. Job neatly done, minimal mess, and an extremely pleasant engineer. Excellent communications throughout, detailed quote so I knew exactly what was included and being done. I have no hesitation in recommending this company ( and my wife says I am very fussy about getting a good job done!!!)
Customer in Gwynedd Posted on 27/07/2020 , work completed 24/07/2020
Service
Customer Service
Quality
Value
As a new customer I was most impressed with the service and the fitting of the new sight glass etc. on the oil tank. Melvin was very professional and the charge very reasonable. I look forward to a long relationship with Total Boilers.
Customer in Posted on 21/03/2019 , work completed 21/03/2019
Excellent service
Customer Service
Quality
Value
Our boiler stopped working at 12.00 today. We called Total Boilers at 1pm hoping that we'd get some help by the end of the week at the latest. Our call was answered promptly and we were told an engineer would be with us tomorrow. Ten minutes later we received a phone call to say an engineer could be with us later today. It's now 4.30 and the boiler's fixed! How's that for efficiency? The engineer was helpful, friendly and certainly knew what he was doing. Thank you Total Boilers Ltd. This is exceptional service.
Customer in Cheshire West and Chester Posted on 12/02/2019 , work completed 12/02/2019
Can't recommend them highly enough
Customer Service
Quality
Value
Excellent work, friendly and efficient staff, the engineer (Idwal) and the office back up included. Had a parts problem but they advised me to get onto the manufacturer as they would be cheaper than they could quote. Really appreciated that and now Total Boilers are getting all my work at home and on other properties we own as payback for their superb customer service.
Customer in Cheshire West and Chester Posted on 21/12/2018 , work completed 20/12/2018
Exceptional company in all aspects of their work
Customer Service
Quality
Value
Having used Total Boilers in the past, and being familiar with their exceptional standard of work, I was very happy to ask them to come and quote for a complete central heating system and new boiler for my house. They came very quickly to see the property and I received a choice of quotes within two days of their visit. When I was ready for the work to be done their engineer turned up promptly and within 24 hours the entire job was completed! He left the house in an immaculate condition and the new central heating system is working perfectly. I cannot recommend highly enough this company. They're professional, efficient, knowledgeable, friendly and reasonably priced. One of the best companies I have ever had the pleasure of dealing with.
Wendy, Cheshire Posted on 17/09/2018 , work completed 17/09/2018
Quality workmanship, excellent staff
Customer Service
Quality
Value
Total boilers replaced our old boiler with a new Worcester Combi boiler. The work involved re-plumbing the heating and hot water systems, removing the old water tanks. The service from the first day of coming to our home to provide a quote to the last piece of work completing the system was truly exceptional. Total boilers staff arrive exactly when stated and are extreemly courteous and friendly. Nothing was too much trouble with regard to pipe runs and work we wanted concealed in a decorative manner. The knowledge of their staff is exceptional and they are keen to ensure you fully understand the work involved. The company operate an apprenticeship scheme for young people and it was a delight to have them work on our home., this is the sign of a quality organisation.We will be using Total Boilers for all of our maintenance and future work!
WillO M Posted on 20/08/2018 , work completed 20/08/2018
Excellent service
Customer Service
Quality
Value
Very courteous and professional in all aspects of the work undertaken. Went beyond task requested and ensured all gas appliances were safe and fully functional.
Joanne, Cheshire Posted on 26/02/2016 , work completed 26/02/2016
Replaced boiler
Customer Service
Quality
Value
Efficient, friendly, clear understandable communications and prices broken down. Thorough throughout process. Met all my needs.
Katie, Wrexham Posted on 01/06/2015 , work completed 01/06/2015
Very good
Customer Service
Quality
Value
Been using them ongoing since April I Moved into new build and had several issues with the plumbing almost as soon as we moved in. They resolved issues pretty quickly. Happy to recommend
Which? Trusted Traders Consumer Posted on 01/04/2015 , work completed 01/04/2015