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Trusted Traders

Tried And True Ltd

Logo on white
Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed
Profile thumb img 1488459170992 1

4.9

21 Reviews

About

Widowed mum of 3, Deborah Merx, founded the business in 2010 after experiencing a really unprofessional House Clearance herself.

She believed that there had to be a better, more caring and far more professional way to deal with what can often be a very emotional experience.

In 2015 Deborah’s son Alex Merx took over the day to day running of the company although Deborah is still involved in the marketing, accounts and quality compliance side of the business.

1000+ house and flat clearances later and the company are still very much a family concern who truly believe that the customer comes first.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • house clearance
    • rubbish removal
    • furniture courier delivery

Customer reviews

Reviews summary

4.9
21 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service and an Excellent Job done
Customer Service
Quality
Value
From the quotation to complete clearance in less than four days was pretty impressive! Alex and his team were fast and efficient, leaving the house, garage and sheds clean, tidy and most importantly completely empty. A Great job, well done ... Thank you!
DMcLaughlin24/02/2018
Can Highly Recommend
Customer Service
Quality
Value
Excellent service from quoting right through to the job being completed. Really helpful, friendly and could not recommend enough.
JLMTMW03/02/2018
Efficient friendly service
Customer Service
Quality
Value
We used Tried and True to clear our holiday home. Our flat is up two flights of stairs with no lift, there was no problem with this. They gave us a reasonable estimate and completed the job in the stated time. They cleared the furniture and all the rubbish very efficiently. They hoovered the flat and it is ready for the new owner to move in. I have no hesitation in recommending this company.
Geraldine28/01/2018
Great work and fabulous value for money
Customer Service
Quality
Value
I have used Deborahs House Clearance/Tried & True Ltd on a few occasions before over the years. Always found them to be on the ball and efficient. As before the quote was emailed and was a fixed price. The team turned up on time and just got on with it, no cigarette or tea breaks (they don't smoke apparently) and didn't stop until the house was cleared, tidied and hoovered. A full days work for 3 guys that would have taken me a month on my own If I had the energy! Even more impressive than last time and I didn't think that would be possible. Highly recommended
Oldngrey03/01/2018
Tidyb and efficient
Customer Service
Quality
Value
Furniture removal and total clearance of flat and garage
Ron P.04/12/2017
Recommended
Customer Service
Quality
Value
Clearance of furniture items from the flat. Tried & True were recommended to me. They were punctual, courteous and helpful. They took precautions to ensure there were no obstructions enroute and that no damage was done. I was pleased with how quickly and efficiently the items were removed from the flat. I would have no hesitation in recommending them.
Snoopy1601/12/2017
Really Impressed!
Customer Service
Quality
Value
After being let down by another company I was pleased to find Deborah's House Clearance and Alex Merx who responded quickly to an urgent job and delivered a fantastic, professional, reliable service for a reasonable price. As an independent letting agent I will always try to return to independent businesses where I can and I am pleased to say we will definitely use your services again next time we are in need. Thank you.
Tiffany24/11/2017
Excellent job
Customer Service
Quality
Value
An excellent job of clearing my father-in-law’s house. Alex was extremely flexible in agreeing a time for both the viewing and the clearance itself. They arrived on time and went about their job quietly, courteously and efficiently. Nothing was too much trouble. They also vacuumed the house when they finished. I would definitely use their services again.
Symons19/11/2017
The trader replied (on 07/02/2018)
Thank you for your review it is greatly appreciated
Good customer service but felt over charged
Customer Service
Quality
Value
I was quoted for the amount of time and manpower needed for the clearance but the job was finished in almost half the time estimated. I was then charged extra for a few extra bits and pieces. I also requested the garage swept and house vacuumed - neither of which were done. Despite these set backs, the team were polite and on time.
M Earl16/10/2017
Great reliable team
Customer Service
Quality
Value
The team did a great job of emptying my father's house and garage quickly and efficiently. They sent me a full set of photos when they had finished so I could see what they had done. I really appreciated knowing I could rely on them just to get on with it as I was trying to do everything from a distance and was not able to be there in person on the day.
FionaH11/10/2017
The trader replied (on 07/02/2018)
Thank you for your review it is greatly appreciated