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Trusted Traders

Tried & True ltd t/a Deborah's House Clearance

Logo on white
Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed
Profile thumb img 1488459170992 1

4.8

31 Reviews

About

Widowed mum of 3, Deborah Merx, founded the business in 2010 after experiencing a really unprofessional House Clearance herself.

She believed that there had to be a better, more caring and far more professional way to deal with what can often be a very emotional experience.

In 2015 Deborah’s son Alex Merx took over the day to day running of the company although Deborah is still involved in the marketing, accounts and quality compliance side of the business.

1000+ house and flat clearances later and the company are still very much a family concern who truly believe that the customer comes first.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • house clearance
    • rubbish removal
    • furniture courier delivery

Customer reviews

Reviews summary

4.8
31 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Thorough job well done
Customer Service
Quality
Value
They cleared our mothers house efficiently and thoroughly, were friendly and kind at a difficult time and left the place spotless. Good price given also. I would absolutely recommend them.
MsAnne02/10/2018
Good, efficient service
Customer Service
Quality
Value
I used Tried and True to clear the furniture in my parent's house. It was an awkward clearance as there's no decent access to the home. Alex and his colleague arrived on time and worked hard in the recent abnormal temperatures. They cleared all the items requested from the house and garden shed with maximum sweating and minimal swearing. I had to employ them again to remove the remainder of unwanted 'stuff' whilst I wasn't there, trusting them to complete the job which they did admirably.
Squidgie12/09/2018
Thorough, efficient and very tidy
Customer Service
Quality
Value
Alex came to do the final clearance of my stepmother's house. He came when he said he would; did what he said he would; and left the house and outbuildings completely empty and very tidy. Faultless. And very reasonably priced, too.
smudge30/07/2018
Excellent house clearance.
Customer Service
Quality
Value
The job was a partial house clearance. Alex and his colleague arrived on time and worked hard in hot conditions. They quickly cleared all the items requested from the house, and then kindly also took a few additional items from the garage. We found the company pleasant to deal with from start to finish, and would highly recommend them.
Which? Trusted Traders Consumer22/06/2018
Great - highly recommend
Customer Service
Quality
Value
Alex was very helpful and thorough. Highly recommend.
Which? Trusted Traders Consumer19/06/2018
Fast, efficient and frindly
Customer Service
Quality
Value
Tried and True (a.k.a. Deborah's House Clearance) provided a fixed-price quote to clear my mother's home at very short notice; on site to inspect the job within 24 hours of my initial phone call and the work carried out just four days later. The two operatives were smart, friendly, co-operative and efficient, and they worked really, really hard. The house was stripped and spotlessly clean within half a day, with even the garden shed emptied and brushed clean. I was hugely impressed by everything they did, the price seemed fair (albeit I didn't secure another quote for comparison), and I would unfailingly recommend the company to anybody seeking a similar clearance.
HedleyW31/05/2018
Job well done
Customer Service
Quality
Value
They came to clear our cellar which had an accumulation of stuff going back 20 years. They worked steadily through and did an excellent job and I'd highly recommend this company for any kind of clearance work
Which? Trusted Traders Consumer15/05/2018
Great job!
Customer Service
Quality
Value
Very happy with the house clearance. Deborah's House Clearance turned up when they said they would, did the job for the price without quibble and sent me photos after completion. I have no hesitation in recommending them.
Which? Trusted Traders Consumer27/03/2018
Great service and an Excellent Job done
Customer Service
Quality
Value
From the quotation to complete clearance in less than four days was pretty impressive! Alex and his team were fast and efficient, leaving the house, garage and sheds clean, tidy and most importantly completely empty. A Great job, well done ... Thank you!
DMcLaughlin24/02/2018
Excellent service
Customer Service
Quality
Value
very efficient,on time and cleaned up . I was very happy with the whole experience and would recommend them.
Which? Trusted Traders Consumer07/02/2018