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Trusted Traders

Tried & True ltd t/a Deborah's House Clearance

Logo on white
Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed
Profile thumb img 1488459170992 1

4.9

50 Reviews

About

Widowed mum of 3, Deborah Merx, founded the business in 2010 after experiencing a really unprofessional House Clearance herself.

She believed that there had to be a better, more caring and far more professional way to deal with what can often be a very emotional experience.

In 2015 Deborah’s son Alex Merx took over the day to day running of the company although Deborah is still involved in the marketing, accounts and quality compliance side of the business.

1000+ house and flat clearances later and the company are still very much a family concern who truly believe that the customer comes first.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • house clearance
    • rubbish removal
    • furniture courier delivery

Customer reviews

4.9
50 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Clearance of bungalow
Customer Service
Quality
Value
Initial appointment to assess removal needs - Alex arrived promptly and photographed each room. Quotation soon followed. Removal day - arrived promptly, quietly got on with the task and left the place and outbuilding clean & tidy. Would highly recommend. No fuss or bother.
Customer in Isle of Wight16/07/2019
Removal of old items
Customer Service
Quality
Value
Having made initial contact I had a return call a couple of hours later. A time was arranged to see the necessary work. Alex arrived five minutes early. A date and time having been fixed, I had a call on the day to bring the time forward. Everything as done efficiently and I cannot fault the service.
Customer in Dorset14/06/2019
Professional & Considerate
Customer Service
Quality
Value
They arrived early and cracked on with the job immediately. Methodical, efficient and sympathetic; and the job to clear the 4-bedroom house of nearly 90-years worth of memorabilia, including cleaning and vacuuming, took a mere 4 hours. Well done Alex & Leo, and thanks.
Customer in Plymouth05/06/2019
Could not have been better
Customer Service
Quality
Value
We had to clear a house which we had used a a second home. Alex was very efficient throughout - from complete estimate through to the clearance itself. On the day they arrived promptly and by early afternoon the house had been completely cleared, floors were vacuumed and swept and the vans loaded. Alex and his team were very helpful and polite. I have no hesitation in recommending them.
Customer in Dorset20/05/2019
Very professional and great work
Customer Service
Quality
Value
Arrived on time and had already loaded most of the furniture etc by the time I got there, as I was travelling from Hampshire. All my worries were erased as they did an extremely thorough job and also took away all white goods, loads of hoarded items from over the last 30 years. I am very pleased the way they swept the shed and garage and then vacuumed all rooms of my 2 bed bungalow. Cannot praise them highly enough. Would certainly recommend Alex and his team to anyone. This was a complete house clearance.
Customer in Dorset27/03/2019
Very professional service.
Customer Service
Quality
Value
I first contacted this Company have searched the internet and phoned for a quote. Alex met me at my relatives unoccupied Bungalow the following day and subsequently emailed me a quote to completely clear the property. On the agree date, Alex and his mate turned up on the time agreed and within an hour and a half everything was loaded onto the truck, the property was vacuumed and job done. I was dreading the clearance, but the job was carried our professionally and with friendly service. I am happy to recommend this Company to anyone else requiring house clearance.
Customer in Bournemouth17/03/2019
Excellent service
Customer Service
Quality
Value
Following an initial call. Alex came over and within a few hours I had a quote which considering what I was asking them to do was, in my opinion a very reasonable quote. Alex and his assistant worked hard all day clearing my late father's house and garden and removed sheds and green house. They left the house clean and tidy on completion. I highly recommend this company .
Customer in Dorset11/03/2019
House Clearance
Customer Service
Quality
Value
The quoting process was efficient, clear and timely. They picked the house keys up and returned them to the estate agents. They cleared the house in one long day, phoned to check that some items had not been left in error. The house was left in clean and tidy state.They sent the invoice and photos of the completed job the following day. Excellent job!
Customer in Cambridgeshire07/03/2019
A very good job expertly handled
Customer Service
Quality
Value
From the email setting out the estimate for the clearance, to the actual performance of getting the flat cleared, everything was handled quickly and efficiently and when the furniture had all been cleared the carpets were removed and the floors cleaned up in record time. I would recommend this Company without hesitation.
Customer in Bournemouth15/02/2019
Would definitely recommend
Customer Service
Quality
Value
Prompt, efficient, polite - what more could you want from any service? They were able, at reasonably short notice, to come on the day and time that suited me best and completed the job quickly.
Customer in Poole31/01/2019