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Trusted Traders

Tried & True ltd t/a Deborah's House Clearance

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4.9

75 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Widowed mum of 3, Deborah Merx, founded the business in 2010 after experiencing a really unprofessional House Clearance herself.

She believed that there had to be a better, more caring and far more professional way to deal with what can often be a very emotional experience.

In 2015 Deborah’s son Alex Merx took over the day to day running of the company although Deborah is still involved in the marketing, accounts and quality compliance side of the business.

1000+ house and flat clearances later and the company are still very much a family concern who truly believe that the customer comes first.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • house clearance
    • rubbish removal
    • furniture courier delivery

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
75 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Garage clearance
Customer Service
Quality
Value
Amazing. After having a new kitchen fitted, the belongings of my daughter and her partners flat and various other bits that I can only call rubbish in my garage for well over 3 years, I had neither the enthusiasm or inclination to dispose of it all myself. Online I found Deborah's House Clearance and very good reviews, and they take Everything. Unlike some other firms that will only take what they are able to sell. I bit the bullet and phoned them. Due to Covid I had to take photos and email them, this wasn't a problem. The response was quick and a date made for removal for 2 weeks later. The 2 young men arrived punctually at 9am, they were courteous and helpful and left my garage clean and tidy. I would definitely use this company again and recommend to anyone that needs clearance work done.
Customer in Dorset Posted on 03/12/2020 , work completed 30/10/2020
Friendly very efficient service would recommend
Customer Service
Quality
Value
A company that replies quickly to you.Alex came to give me quote for my mother’s house clearance very professional I received quote next morning.At this difficult time got clearance couple weeks later.Two young men came to clear house they were very polite cleared the house even hoovered carpets very impressed.Nothing a problem Alex always helpful with any questions took a lot of stress out of a difficult time.Very thankful for the help also a competitive price.
Customer in Dorset Posted on 01/12/2020 , work completed 26/11/2020
Quick and efficient
Customer Service
Quality
Value
The team of 2 that arrived on time were polite, cleared the house quickly and efficiently and were also helpful by taking things we were not quite sure what to do with. Price was competitive for the area and I would use them again.
Customer in Milton Keynes Posted on 01/11/2020 , work completed 22/10/2020
Diligent work - would have been 5 stars on everything, if it wasn't for 1 box
Customer Service
Quality
Value
I needed a diligent house clearer with the right credentials and Tried & True ltd t/a Deborah's House Clearance had the right reviews and the right attitude. They cleared the house, removed a bunch of end of life appliances, and left the place tidy, hoovered and in great shape. I had 1 box, which was labelled not to go, that went. Had some books that were sentimental and collectables, I've not had a good response from the company on that, but I am sure that is just an oversight, as the items are maybe in quarantine. So let's see. Otherwise, as i say very happy.
Customer in Hampshire Posted on 15/10/2020 , work completed 05/10/2020
Efficient and professional
Customer Service
Quality
Value
Very impressed with the whole experience. From first contact, helpful advice and prompt response to enqury. Fully understood needs and were able to complete the clearance as promised. The team who completed the work being friendly and sympathetic. Would thoroughly recommend this professional team.
Customer in Hampshire Posted on 08/10/2020 , work completed 08/10/2020
Would recommend to anyone.
Customer Service
Quality
Value
As above, a good team of young men who worked hard. They cleared the whole house in good time and left it clean and ready for new owners.
Customer in Dorset Posted on 08/10/2020 , work completed 06/10/2020
A job well done
Customer Service
Quality
Value
Our rented-out property had been used by a group of Vietnamese as a cannabis factory. After the police had raided the property and arrested some of the perpetrators we were left with a mess. Hundreds of plant pots, plastic sheeting, timber framing, ducting, mains electricity boards, spent earth dumped in the loft etc Alex Merx, Director of Tried & True Ltd t/a Deborah's House Clearance efficiently and quickly cleared the house leaving just decorating, carpeting and modest amounts of maintenance left to do before we can re-let. We were very impressed.
Customer in Dorset Posted on 21/09/2020 , work completed 16/09/2020
Professional, friendly and helpful - a great company to deal with!
Customer Service
Quality
Value
I found Deborah's House Clearance through an internet search. Their Which rating gave me an element of comfort but I was still apprehensive as it was my deceased mother's house that needed clearing and I wanted it carried out respectfully. From the moment I made contact, I felt as though I was dealing with a firm that would be honest, fair and pleasant to deal with. I was not wrong. Once we finalized on a date they arrived promptly and got on with the job in hand. They were there for over 7 hours, cleared the house thoroughly, sorting recyclables as they went along. In total 3 vans were needed and 3-4 people throughout the day. All of the people were friendly to deal with, worked extremely hard and responded to every request I asked of them. They then whizzed round with a hoover clearing up the inevitable dirt and dust of house that had not been emptied for over 40 years. They even swept out the garage. Its not often that I leave a review, but as earlier ones gave me the confidence to pick up the phone and call, it felt only right that I do so this time. In summary, I wholeheartedly recommend Deborah's House Clearance. they are nice people who do a great job at a fair price. On a personal level, thank you Alex and the boys for all that you did. You made a pretty horrible process as painless as possible!
Customer in Southampton Posted on 11/09/2020 , work completed 03/09/2020
Efficient and professional
Customer Service
Quality
Value
Cleared my late father's house. Very professional given the sensitivity of the job. The clearance took six to seven hours on an extremely hot day. All three men worked extremely hard. Very clean and left the house in good order. Would highly recommend.
Customer in Dorset Posted on 09/06/2020 , work completed 28/05/2020
My mother's bungalow in Lilliput, Poole
Customer Service
Quality
Value
When my mother went into a Nursing Home I found Deborah's House Clearance on the internet. I contacted the Company and arranged to meet Alex at the Bungalow. He inspected the Bungalow and Garage, took photographs, gave me a quote, and we agreed a date. The country then went into Lockdown and the matter had to be potsponed. As soon as the Company was allowed to resume business, Alex contacted me and we arranged another date. The house clearance was carried out efficiently, with photographs of every room and the garage being sent to me showing the outcome of their work. At all stages the Company acted with great professionalism, and Alex could not have been more helpful or courteous in our dealings together. I am a very satisfied customer, and have no hesitation in recommending Deborah's House Clearance to anyone.
Customer in Hampshire Posted on 27/05/2020 , work completed 26/05/2020