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Endorsed by Which? Trusted Traders

Tried & True ltd t/a Deborah's House Clearance

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4.9

100 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed

What makes our traders different?

Removals is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with removal businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Mar 2020

About

Widowed mum of 3, Deborah Merx, founded the business in 2010 after experiencing a really unprofessional House Clearance herself.

She believed that there had to be a better, more caring and far more professional way to deal with what can often be a very emotional experience.

In 2015 Deborah’s son Alex Merx took over the day to day running of the company although Deborah is still involved in the marketing, accounts and quality compliance side of the business.

1000+ house and flat clearances later and the company are still very much a family concern who truly believe that the customer comes first.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • house clearance
    • rubbish removal
    • furniture courier delivery

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
100 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Clearance of my late mother's flat
Customer Service
Quality
Value
Superb service which I can't fault. I needed my late mother's flat clearing - this included a mixture of large and small furniture items, clothes and a lot of "general clutter", from a first floor retirement flat a reasonable distance from the nearest vehicle access point. The two gentleman that did the work were courteous and understanding of the situation, and completed the work to an excellent standard, without quibbling about (or refusing to take) a single item. They were also very honest and handed over a wallet containing cash which was found in the property while I wasn't present (and no, I hadn't planted it as a test!). They also found the missing key entry fob which mum had lost, for which I am equally grateful. They were happy to be left alone to get on with the job, and I was happy to take myself off out of the way, just calling back from time to time to see how things were going. I dread to think how many times they must have gone up and down the stairs... An excellent service which I have no hesitation in recommending, and will use again if needed. Thank you once again to all involved.
Customer in Hampshire Posted on 31/05/2022 , work completed 30/05/2022
Very impressive service
Customer Service
Quality
Value
From the first time I contacted Deborah's House Clearance, I was so impressed by the service offered. Alex came and did a survey of what needed clearing, giving me a quote, and then they were able to clear my late Mum's house at very short notice after exchange of contracts. Everything went really smoothly with the clearance. They turned up exactly on time, worked quickly and efficiently, hoovered everywhere before they left, and were so professional and considerate. It made an emotional day so much more bearable.
Customer in Cambridgeshire Posted on 08/05/2022 , work completed 27/04/2022
House clearance
Customer Service
Quality
Value
Excellent service from start to finish. On time, polite, hard working and a pleasure to deal with. Would recommend
Customer in Southampton Posted on 04/03/2022 , work completed 01/03/2022
Downsize move plus clearance
Customer Service
Quality
Value
This move was in two parts - first to move selected items to a nearby flat- second to clear the remaining items. The whole moves were arranged very efficiently by staff who were on time, very careful and most friendly and polite. This changed a potentially stressful time to an easy and well-planned move with no hitches. Thank you
Customer in Dorset Posted on 02/03/2022 , work completed 24/02/2022
Bereavement Clearance
Customer Service
Quality
Value
Following the death of my aunt, we needed to clear her rented house quickly before additional rent became due. Alex surveyed the job very quickly and organised the clearance within the time frame. I also wanted some articles transported to my home 120 miles away. The team arrived on time and worked very hard to clear the job in two days. They were very efficient, thorough and professional in completing the task as requested. When you want something done quickly and well you have to pay so I would highly recommend Alex and his crew.
Customer in Reading Posted on 03/02/2022 , work completed 02/02/2022
Mum's Home Clearance
Customer Service
Quality
Value
We had to sell Mum's maisonette in order to pay for her care home fees. We emptied the property of sentimental bits and pieces but there was a lot left to be cleared. We considered hiring a couple of skips to throw all the rubbish in breaking up old furniture but must admit we are getting on in life and it would have been a slow process. We found Deborah's House Clearance online and immediately thought "what a great idea". Everything is recycled or disposed of in an environmentally friendly way. Skips, I believe, just get dumped into landfill. When we had exchanged contracts on the sale of the maisonette, we contacted Alex and arranged for the place to be cleared the day before we completed on the sale. On the day the two lads arrived promptly. In fact, they were just 5 minutes late and apologised profusely for such a small delay. They set to work immediately and didn't stop until the place was totally cleared. We couldn't believe the speed and efficiency with which they worked. I was ready to get going with my cleaning materials but there was absolutely nothing for me to do. They had left the place so, so clean and fresh. Throughout the whole process, they were considerate and polite. Nothing was too much trouble for them. We can't praise them enough and strongly recommend that 'if you want a house cleared ask Deborah's House Clearance'. You can't go wrong.
Customer in Ceredigion Posted on 01/02/2022 , work completed 31/01/2022
Professional, efficient and friendly service
Customer Service
Quality
Value
My mum's house was cleared professionally and efficiently. The guys doing it were very friendly and courteous. They phoned me with one small query during the day, easily sorted over the phone. Thanks very much to your team.
Customer in Dorset Posted on 23/01/2022 , work completed 21/01/2022
Excellent service
Customer Service
Quality
Value
We needed someone to clear a bungalow in a short time frame. Deborah’s House Clearance made it all straight forward, did an excellent, professional job and sent me photos of the cleared property.
Customer in Hampshire Posted on 08/12/2021 , work completed 06/12/2021
Bereavement clearance
Customer Service
Quality
Value
Searched high and low for a company that would be respectful in the clearance of my recently passed away mothers flat. I called Alex and went through the process of booking the flat clearance and I have to say Alex was very helpful. The flat was cleared with no mess left behind. I totally recommend
Customer in Hampshire Posted on 15/11/2021 , work completed 09/11/2021
Totally trustworthy company
Customer Service
Quality
Value
I had my mothers house cleared yesterday due to her passing and the men who cleared it were trustworthy, caring and very compassionate, as well as being totally professional. They not only cleared everything from the house,garden shed and garage but they cleaned up behind themselves and sweeped the outbuildings. I cannot recommend them enough, they were brilliant
Customer in Hampshire Posted on 04/11/2021 , work completed 03/11/2021