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Trusted Traders

Turnkey Plumbing and Heating LLP

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Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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4.6

19 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

Turnkey has been established for over 25 years and specialise in plumbing, heating and renewable energies. Based in Watford we are able to provide a wide array of services to meet your every need, from designing a bespoke plumbing and heating system to fixing that constantly dripping tap.

Turnkey employees are some of the most highly qualified engineers in the Hertfordshire area, trained to provide you with a service both professional and personal. Turnkey knows how to look after our customers as our engineers own the business, so customer satisfaction is an essential part of who we are.
So if you need a company you can rely on, why not try Turnkey.

Plumbing Services:

-Emergency
-Reactive Work
-Bathrooms

Heating Services:

-System design and installation
-Boiler Breakdown and repair
-Servicing and Landlord certificates
-Power flushing and descaling

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment

Customer reviews

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Reviews summary

4.6
19 reviews
Customer Service
4.7
Quality
4.7
Value
4.5
Sort by
Problem with boiler
Customer Service
Quality
Value
Excellent company to deal with, responded promptly to our request for help. Dave, the engineer was polite, friendly and knowledgeable. Boiler problem solved. Will not hesitate to use this company again.
189938606/11/2015
Which? Local Review
Customer Service
Quality
Value
4 years ago, I submitted a review for Turnkey Plumbing & Heating. Until late afternoon on New Year's Eve, I had no call for plumbing services. It was then my wife noticed water marks on the ceiling directly below our first floor bathroom. The marks felt dry but I did not want to delay. My call to Turnkey was taken by Dave. He promised a call from one of his partners. Within 30 minutes, Massimo rang and promised to be at my house at 11am on New Year's Day. I woke at 7.30 and checked the water marks which had become drips of water. Having placed a bucket to catch the drips, I called Massimo who was at my house by 8.30am. During News Years Day and the following day, Massimo had located and rectified the source of the leak. His attitude throughout was professional and diligent. The Turnkey invoice seemed very competitive, even though much of the work was carried out on a Bank Holiday. For the second time in 4 years, I am pleased to highly rate Turnkey.
Mike Phillips10/01/2015
Which? Local Review
Customer Service
Quality
Value
I phoned Turnkey based on the reviews on Which Local. Our toilet flush was broken and we also needed to fit a new toilet seat which I had tried myself but it appeared impossible to get at the fixings on the old one which wouldn't budge. Marco came round on the agreed day and had soon sorted out the flush but also had problems with the new seat. However he persisted and finally managed to remove the old seat by sawing out the fixings which had seized. He was then able to fit the new seat. For all this work the cost was very reasonable and Marco also gave advice on another problem I have which I will be getting the company to sort out for me next month. Very impressed with both the workmanship and the courteous nature of Marco.
Geoff, C.Park22/09/2014
Which? Local Review
Customer Service
Quality
Value
We used Massimo of Turnkey Plumbing and Heating based on recommendations on this website Massimo has now done a lot of work for us, and in my view he is the best plumber I have come across-Massimo always turns up at the time agreed, charges are very reasonable and his work is first class ÔøΩ we have had a number of issues with our radiators over the years and have used many plumbers ( unsuccessfully), Massimo is the only one who has managed to sort the problem out for us ÔøΩ I would recommend Massimo very highly.
8535927/04/2014
Which? Local Review
Customer Service
Quality
Value
First time user. Found Turnkey listed in Which Local. Phoned at 10.00 about a blocked drain. Explained on the phone what they can do and if the problem needs specialized equipment will advise a alternative contractor accordingly. Came on time at 14.30 and were able to clear the problem blockage in about 30 mins. Curtious and proffessional, just what is wanted. Will certainly use again if required.
Davis219/02/2014
Which? Local Review
Customer Service
Quality
Value
I contacted Turnkey in Watford, based on the reviews read in Which? Local. It was a Friday morning - Massimo from Turnkey confirmed he would come to deal with the job the same day. He turned up at the time promised. The bathroom job was done efficiently and properly. Although it took over an hour, Massimo kindly charged only for one hour (at a very reasonable rate). A pleasant surprise, especially when emergency calls are charged at rounded up hours. Such a good experience to find a plumber that is reliable, experienced and does not reap you off. Definitely we will use them again in the future.
Stefan Popa13/11/2013
Which? Local Review
Customer Service
Quality
Value
Highly recommended. Massimo came same morning. fixed shower and bathroom tap, both in 30 mins. Very pleasant, and a pleasure to deal with with
Eustace29/04/2012
Which? Local Review
Customer Service
Quality
Value
We contacted a plumber recommended by you, Turnkey in Watford, on behalf of our son who is deaf. They turned up at the day and time promised, even texted our son, letting him know. They were kind, professional, did a good job quickly and well. We would like to recommend them as well.
rosemary616/12/2011
Which? Local Review
Customer Service
Quality
Value
Andrew did a part repair to my boiler apparently to save me money. He came at times that were inconvenient. The repair did not fix the problem, still no hot water. He promised to come back and look at the boiler but never did. A waste of £350. I had to pay another plumber to replace the boiler. Pleasant manner, but not worth a wasted £350!!!
catherinenaidoo03/08/2011
Which? Local Review
Customer Service
Quality
Value
Sunday morning we awoke to find that our bolier (>15yrs) was no longer working. Based upon recommendations from previous respondents to Which?Local we elected to enlist the services of Turnkey Plumbing. Our call was promptly answered by Massimo whom advised that he was presently with a customer and would be in touch within the hour. A little later than planned he returned the call, apologised for the delay and advised he'd be on his way. Once on our premises he was very considerate and thorough in identifying the cause. The diagnosis was to either change a gas valve or the recommendation to replace the boiler. In light of our circumstances (cashflow) we opted to change the gas valve with his assurance that the part was still obtainable. We were given a timescale of Tuesday for the installation of the replacement valve. Monday we got a confirmation call that the installation will proceed as advised (Tuesday afternoon). On Tuesday Andrew arrived and successfully installed the new valve resulting once again in a functioning boiler. We have no hesitation in recommending their services and will definitely consider them when obtaining future quotes for the eventual replacement of our boiler.
DelStJ01/04/2011