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Tyrone Guy Limited

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4.8

41 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Aug 2019

About

At Tyrone Guy Ltd we provide an efficient, cost effective and professional service to both domestic and commercial properties. We provide a full range of general plumbing and repair and are committed to delivering a high quality service at competitive prices to our customers and will always treat you, and your home with respect.

So, whether you require simple plumbing, heating repairs or you're a landlord looking for a gas certificate - you can rely on us to arrive on time and help you out.

Central Heating Engineering
General Plumbing
Gas Central Heating - Installation & Servicing
Gas Cooker Installation
Gas Meter Relocation
Boiler Servicing & Repairs
MagnaClean & MagnaCleanse Installation
Water Softener Installation
Landlord Gas Certificates & Safety Checks
Radiators / Valves / Thermostats Installation
Expert Technicians
Bathroom Suite & Shower Instillation & Repair
Under Floor Heating
Water Leak Detection
Power Flushing
Wet Room Installation
Gas Leak Detection

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas cooker repair
    • Boiler servicing
    • Gas emergencies
  • Bathroom fitters

    • Bathroom Installation
    • Wet rooms
    • Electric Showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
41 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
Came very quickly to help sort out plumbing requirements for installation of new washing machine. Work was done efficiently and Tyrone was courteous and tidy.
Customer in Portsmouth Posted on 13/05/2021 , work completed 05/05/2021
Job well done
Customer Service
Quality
Value
Great family local business, good workmanship. Will definitely recommend and use again. The fitter was very polite and courteous a credit to the company.
Customer in Portsmouth Posted on 04/03/2021 , work completed 05/02/2021
Tyrone Guy - Great, Honest Service
Customer Service
Quality
Value
Our heating system developed a rattling noise, sounded like gravel over a year ago. For months the gas heating company that used to service our boiler said it was because of the age of the system (not true). We looked for a replacement boiler and tank and received quotes between £4800- £5500 to replace the boiler and unvented tank. Tyrone Guy was recommended to us by a friend, so we got in touch and he came out. Tyrone found the issue not to be the boiler or hot water tank but something trapped at an angle joint close to the boiler. A week later he returned to the property, carried out the work necessary and now we can’t hear the heating when it’s on. Guy treated us with respect, he was thorough with his investigations which saved us around £5000 on unnecessary replacement of a boiler and hot water tank. Tyrone treated our system as though it was his own, he did things the old fashioned way to find the fault. He is a man of integrity, very rare these days! He completed the work within 2 hours which involved partially draining the system, cutting pipes near the offending area and fitting necessary joints and valves for easier access. We consider Tyrone Guy a honest, trustworthy company and Tyrone himself helpful and professional throughout. We will be asking him to look after our system in the future, in fact he’s due back to fit a filter to our system sometime this month. We wholly recommend Tyrone Guy Limited!!!
Paul in Portsmouth Posted on 03/03/2021 , work completed 10/02/2021
No hot water
Customer Service
Quality
Value
I contacted Tyrone and he quickly responded, he diagnosed the fault in record time, he collected the part and fitted it straight away before you knew it I was able to have a hot shower again. He kept us informed throughout and was clean and tidy.
Customer in Hampshire Posted on 02/03/2021 , work completed 19/02/2021
Reliable good quality work
Customer Service
Quality
Value
Excellent at his job. Always received good service when needed. Not cheap but you get what you pay for.
Customer in Portsmouth Posted on 02/03/2021 , work completed 09/02/2021
Boiler and radiators
Customer Service
Quality
Value
First class service for our new boiler and radiators, kept us informed of any extra work needed and costs before carrying out the work. Would definitely recommend, great work chaos.
Customer in Portsmouth Posted on 02/03/2021 , work completed 26/02/2021
Great job all round
Customer Service
Quality
Value
Fantastic service from start to finish. Very professional, clean and tidy and very reasonably priced. Would most definitely recommend highly and would most certainly be using again in the future.
Customer in Wokingham Posted on 02/03/2021 , work completed 01/02/2021
Great work
Customer Service
Quality
Value
Very happy with new Ch boiler, engineers were clean and tidy, and kept us informed as they progressed the work
Customer in Portsmouth Posted on 18/11/2020 , work completed 12/11/2020
Great work and great communication
Customer Service
Quality
Value
We had a new Vaillant boiler fitted, system power flush and had a radiator replaced. Tyrone kept us well informed throughout the whole process. The job was carried out on time and to budget and we could not be happier with the end result. He prioritised the work as we were without heating and hot water. We would recommend this company to anyone looking for a reliable local plumber and gas engineer.
Customer in Portsmouth Posted on 17/10/2020 , work completed 13/10/2020
Tyrone Guy
Customer Service
Quality
Value
Tyrone fitted a boiler and a broken shower for me! Was extremely fast in responding to my request and the work was exceptional as always! Have used this company for over 15 years and have never had a problem with the works carried out! Would definitely recommend
Caroline, Portsmouth Posted on 11/08/2019 , work completed 05/08/2019
Boiler and system power flush and installation of new parts
Customer Service
Quality
Value
Was really happy with Tyrone. He was able to come out and quote really quickly and also complete the work the next working day. He was really knowledgeable and suggested improvements on the current system to help everything run more efficiently. Would highly recommend.
Jessica, Portsmouth Posted on 19/07/2019 , work completed 08/07/2019
Fast response and professional
Customer Service
Quality
Value
Been using Tye for many years now and have always found him to be honest and trustworthy. Would not hesitate in recommending his services. 10/10
Mark Posted on 12/07/2019 , work completed 10/07/2019
Good work and fast
Customer Service
Quality
Value
The guys from Tyrone guys limited came in the morning after I called them to access to leak to give me a quote and they went about repairing the leak. The work was done quickly as soon as they got access into the house, to an excellent standard with little to no mess left behind.
Customer in Portsmouth Posted on 13/06/2019 , work completed 06/06/2019
I had new Boiler installed.
I really like the way Mr Guy went through my options and his advise was great. He and his son turned up when they said they would which is really appreciated as I had been let down before by over heating engineers. There attention to detail was second to none even to the point of protecting my newly laid floors throughout. The new boiler install was really neat including all the pipe work. They took there time and explained in detail the operation of the new hive thermostat. The cost was great and exactly what had been quoted no hidden extras! The wife was super happy with the works and loads of hot water. I have already booked my annual service and it’s great when you find a true trades professional. 5 stars would definitely recommend theses great Guys!
Customer in Portsmouth Posted on 09/06/2019 (Reviewer did not use service)
Very good service and reasonable price
Customer Service
Quality
Value
I made a human error in drilling a water pipe whilst, and Tyrone came to the rescue with a very good repair, and thorough check of the water system. Very good pricing and a genuinely nice guy. Thanks, Tyrone.
Customer in Portsmouth Posted on 22/05/2019 , work completed 22/05/2019
Emergency water leak in kitchen
Customer Service
Quality
Value
Tyrone was able to visit in under an hour. He was prompt, courteous and replaced the faulty connector swiftly. My elderly father was so relieved to have the leak isolated and fixed. We’ll recommend Tyrone to our friends, what a great service!
Customer in Hampshire Posted on 12/02/2019 , work completed 12/02/2019
Problem shower sorted
Customer Service
Quality
Value
For some time I had a problem with temperature control in my shower. Two other plumbers had not solved it. Mr Guy discussed the problem and recommended a replacement. He fitted a new shower unit and now I have complete control over the temperature of the water. He found a shower unit which replaced my old one without damaging the tiles and his work was quick and clean. Invoicing was prompt and clear. As a result I have already agreed further work to be done by Mr Guy.
Customer in Portsmouth Posted on 05/02/2019 , work completed 01/02/2019
Excellent
Customer Service
Quality
Value
Tyrone came to sort the boiler at very short notice. Same day service. Very friendly and professional. Explained clearly what was wrong, what was needed and showed me the parts he was talking about. Very happy. Highly recommended and would definately recommend.
Customer in Portsmouth Posted on 05/02/2019 , work completed 05/02/2019
Great work, and fast
Customer Service
Quality
Value
Simple job, changing the isolator taps for the washing machine under the sink. Took less than 30 mins. Quick, clean, job done with no fuss. If only everything was this easy... Definitely recommended.
Customer in Hampshire Posted on 04/02/2019 , work completed 04/02/2019
Excessive overcharging for sub-standard work
Customer Service
Quality
Value
After job completed and invoice paid, another leak was discovered. Tyrone was immediately defensive but said there was obviously another problem for which he would charge extra. I understood and he came to investigate two days later even though there was a leak. A week later I had no quote despite chasing. A second plumber came to quote and it turns out Tyrone has treated us shockingly. He overcharged us, insecurely fitted a tank to the wall and didn’t supply or fit a new valve his invoice states he did. He even left behind the old tank for us to dispose of. His service was unacceptable and unreasonable. He charged £393.60, and if he had replaced that valve we would have no problems now. He charges VAT but does not include VAT registered details on his invoice. Since advising him of our concerns, the only element he will address is refitting the tank to the wall, but he shows little duty of care for works done or that the cylinder now needs draining a second time so the valve can actually be replaced. The second plumber would charge £120 for the work Tyrone has done. A third plumber has corroborated the views of the second, valve not replaced, tank poorly fitted and excessive overcharging. Sub-standard service for us despite his great reviews. Steer clear!
Customer in Hampshire Posted on 08/12/2018 , work completed 31/10/2018
The trader replied (on 21/02/2019)
Hi Fiona We are sorry to hear about your negative experience. We value every single customer and always feel we bill fairly for works provided. If an issue does arise in billing, we are happy to discuss it. To address your points raised, you had a leak coming through your ceiling, I diagnosed the faulty parts which I replaced works were carried out and original leak through ceiling was fixed. To carry out works we had to turn your water off, in doing so the isolation valve wept a minute amount of water. Your tenant informed us that because it was so small it would be OK to come back in a couple of days, due to other work commitments we had. On the day in question we received a call from your partner, so we attended your property on an out of hours call out. We then fixed leak despite it not being in relation to our work. You were not invoiced for this and upon visit we discovered you had additional problems with your taps and shower making vibration noises through the pipework. This highlighted an additional problem which we quoted I am sorry you were dissatisfied with the time it took for you to receive my quote. You had hot water and heating, you were not left without services. The old parts that I left on site were not quoted or asked to be disposed of. Your comment about an insecurely fitted tank to the wall was incorrect as it was fitted on a hanging bracket. However, we did offer to change this to a fixed bracket but I did not hear back from you.
Quick response
Customer Service
Quality
Value
Came same day as requested, quickly assessed & rectified issue. Polite, friendly & helpful.
Anna, Hampshire Posted on 23/10/2018 , work completed 23/10/2018
An excellent, prompt and professional
Customer Service
Quality
Value
Tyrone Guy was introduced to me by my neighbour. He has helped me by bringing all the plumbing in our old house up to British Standard Regulations. His work is excellent.
M C, Hampshire Posted on 17/09/2018 , work completed 17/09/2018
Friendly, fast, efficient
Customer Service
Quality
Value
I originally only wanted my taps to be fixed, but on meeting I also requested the fitting of a new shower and repair of cistern. I was contacted with a full estimate within a day or two. All of the new items offered were exactly to my taste. The work was done very quickly and well, with no time wasting and the price was to the original estimate. At all times the guys were professional, polite and friendly. As a woman, I have often met tradesmen who have made me feel uncomfortable, however I would happily use this team for any future jobs.
Home screen Posted on 10/09/2018 , work completed 10/09/2018
Professional, efficient, friendly.
Customer Service
Quality
Value
Overall, a very professional service. Problems instantly diagnosed and very nice replacements offered and fitted. Price was same as estimate. The guys were friendly, polite, and professional at all times.
Lesley, Hampshire Posted on 28/08/2018 , work completed 28/08/2018
Prompt and professional
Customer Service
Quality
Value
Had a leaking toilet cistern Tyrone came the same day and sorted it out.
James, Hampshire Posted on 24/07/2018 , work completed 24/07/2018
Prompt and professional
Customer Service
Quality
Value
Replaced shower unit and stop valve. Neat and tidy job. Highly recommend.
Seejo, Hampshire Posted on 12/07/2018 , work completed 12/07/2018
Excellent
Customer Service
Quality
Value
Replaced bath taps and isolator valve to high standard. Extremely prompt responses to phone calls etc flexible to fit around when I could be at home from work.
Thomas B Posted on 08/06/2018 , work completed 08/06/2018
Good job, very professional
Customer Service
Quality
Value
Very pleased with work done clean and tidy, easy to talk to and explained what was done which I found helpful, would recommend them as I booked a service in October.
Joan, Hampshire Posted on 06/06/2018 , work completed 06/06/2018
Prompt service
Customer Service
Quality
Value
Replaced bath/shower mixer taps with new. Prompt service, left bathroom clean and tidy after completing the job. Did job for the quoted price and would recommend.
Netherway Posted on 04/05/2018 , work completed 04/05/2018
Prompt & Professional
Customer Service
Quality
Value
Arrived on time as promised, efficiently overcame problems, met original estimated price, would recommend.
Cyril, Hampshire Posted on 27/03/2018 , work completed 27/03/2018
Excellent work
Customer Service
Quality
Value
Responded quickly to our crisis, carried out excellent work in a small and cramped with speed and efficiency. Would/will recommend.
Mark, Hampshire Posted on 28/02/2018 , work completed 28/02/2018
Very Efficient
Customer Service
Quality
Value
Our work boiler needed replacing & after getting 3 quotes we chose Tyrone Guy - he was very informative & arrived when he said he would - very pleased with new boiler & would definitely recommend him.
Julie Harker Posted on 11/12/2017 , work completed 11/12/2017
Prompt & professional
Customer Service
Quality
Value
Courteous, well informed and knowledgeable on his subject. Did a good job and charges were reasonable. Will use again for servicing etc.
Antoni, Hampshire Posted on 07/12/2017 , work completed 07/12/2017
Boiler service + leaking pipe
Customer Service
Quality
Value
Very quick, tidy and good value
Brian Cousins Posted on 02/11/2017 , work completed 02/11/2017
Would Recommend
Customer Service
Quality
Value
All jobs were done in a couple of hours, very efficient, helpful and tidy. Would recommend to family, friends etc, and quite happily use him again.
Jo, Portsmouth Posted on 31/10/2017 , work completed 31/10/2017
Professional, neat and tidy
Customer Service
Quality
Value
Pipe work run ready for future installation. New radiator fitted in bathroom. I found that the two engineers who came were very professional, friendly and informative. A job done very well indeed and neatly. Work area left clean and tidy.
Trevor, Hampshire Posted on 26/10/2017 , work completed 26/10/2017
Totally satisfied.
Customer Service
Quality
Value
I was totally satisfied with the service proved. Tyrone was prompt, a tidy worker, helpful, knowledgeable and at a fair price.
alanemm Posted on 24/10/2017 , work completed 24/10/2017
Brilliant job
Customer Service
Quality
Value
Very prompt and excellent work.
Caroline, Hampshire Posted on 20/10/2017 , work completed 20/10/2017
Top class professional
Customer Service
Quality
Value
Flush system. Supply & fit radiator. Prompt - no time wasted. Have already recommended.
Brenda, Hampshire Posted on 18/10/2017 , work completed 18/10/2017
Would recommend
Customer Service
Quality
Value
Tyrone Guy came round after our boiler was playing up and sorted the problem without any fuss. His work was to budget and I would happily use him again and recommend to my family and friends.
Mrs S, Hampshire Posted on 08/06/2017 , work completed 08/06/2017
I wouldn't look to go anywhere else.
Customer Service
Quality
Value
Tyrone has done many jobs around my house, including boiler maintenance. He is reliable, trustworthy, honest, knowledgeable and I wouldn't look to go anywhere else. I would recommend Tyrone as he is the perfect tradesman.
Happy Customer, Hampshire Posted on 06/04/2017 , work completed 06/04/2017
Very knowledgeable
Customer Service
Quality
Value
Tyrone has recently changed a radiator for me and serviced my boiler. He can be difficult to get hold of but does an excellent job and is very knowledgeable. If there is a problem he comes round almost immediately and puts things right. I would recommend Tyrone Guy.
Returning customer, Hampshire Posted on 07/02/2017 , work completed 07/02/2017