When our old Boiler failed, we looked around online, and stumbled upon this gem of a company. They got a rep out to give us a price, who was very helpful and a joy to chat with. We decided to sign up on the spot, what a smart decision that was. less than a week after our boiler failing, we had a new Vaillant 28 powering our heating and our water is hot within seconds of putting it on. We would highly recommend these to anyone.