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UK Leak Detection

Logo on white
Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
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4.9

11 Reviews

About

Covering London and the home counties, UK Leak Detection is a specialist company dedicated to finding leaks in all kinds of properties and on all kinds of systems.

We use cutting edge technology to locate leaks without the needs for destructive investigation.

Unlike all of our competitors, we put our money quite literally where our mouth is and offer most of our customers a 'No find No fee' service for most of our leak detections (please see our T&C's on our website)

We can also assist with passing a claim onto your insurance company and provide a full photographic report.

What we do

  • Plumbers

  • Specialised building trade contractors

  • Property refurbishment contractors

  • More Services

    • leak detection
    • insurance claims assistance
    • water damage

Customer reviews

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Reviews summary

4.9
11 reviews
Customer Service
5.0
Quality
5.0
Value
4.6
Sort by
Reliable
Customer Service
Quality
Value
John was courteous and on time, found the leak no problem and with no mess. A fair and reliable service, no hassle.
clayton08/11/2017
Courteous, Clean and Considerate.
Customer Service
Quality
Value
UK Leak Detection made the detection of an unwelcome occurrence in our home as pleasant as it could be. They were courteous, clean and considerate. We would unreservedly recommend them.
Wickes03/08/2017
Saved my Sanity
Customer Service
Quality
Value
Andrew and team succeeded despite access difficulties and found a leak which we originally thought could have come from one of three Flats. They quickly pinpointed the area responsible and located the most awkward of areas, a waste soil stack surrounded by concrete floors and an RSJ with minimal trauma to all concerned, myself included. At all times they were a pleasure for me to deal with and even organised a lovely plumber to undertake the repair. Not that I want to have to deal with another such situation but they would be my first and only port of call. Alison FG
Alison02/06/2017
A Great Job
Customer Service
Quality
Value
I wanted to say what a great job their engineer did for us, we had lots of questions that he patiently went through with us (it’s a fascinating process). We were really afraid that our house would need to be ripped apart and if this was covered under insurance, being retired our home is our asset for the future! He was able to locate the leak and put us in touch with your guys who soon whipped the insurance company into shape and our home looks better than before the leak! We thought we were going to have to cancel our plans for an expensive holiday we had promised ourselves as a retirement present, now we can go and will raise a glass (or three) to you guys at UK Leak Detection.
Ali W22/01/2017
The trader replied (on 02/03/2017)
Thank you very much for the great feedback, I know how worried you were and I know the engineer was really keen to help you get this sorted out.
Outstanding Professional Service
Customer Service
Quality
Value
We recently experienced a significant escape of water "somewhere" under the tiled (concrete) floor of one of our en suite shower rooms. Our insurance advisers recommended UK Leak Detection Ltd and Allen attended the next day. Utilising the latest Thermal Imaging camera he quickly identified the exact location of the leak - enabling immediate action to address the cause. He checked every inch of pipe work to ensure that there were no other problems and subsequently returned to our home to assist our plumber to trace all the concealed pipes. Outstanding professional service - exceptionally high standards. Recommended without hesitation.
G Barratt08/09/2016
The trader replied (on 02/03/2017)
Thank you for your kind review
Fantastic
Customer Service
Quality
Value
Super work from UK Leak Detection. My insurance company sent a couple of so called 'experts' and plumbers who just made a mess of my home but did not find the leak. My insurer then tried to say it was rising damp and leave me with mess and huge bill to put it right! I called UK Leak detection in desperation, they arrived when they said they would and quickly found the issue (failed bath waste missed by surveyor and plumbers). They then went on to help with my insurance claim and got my home back together again. I can wholeheartedly recommend UK Leak Detection
Adam M06/09/2016
The trader replied (on 02/03/2017)
Glad we were able to help. As you found out, there are not many 'real' leak detectors around! Don't think the insurer was too happy when we proved your claim, but that's what you pay insurance for.
Saved us a lot of hassle
Customer Service
Quality
Value
These guys found a leak when others couldn't and it saved us a lot of hassle and cost in the long run. Very impressed with service and would have no trouble recommending them for leak-related issues
Jonny W01/09/2016
The trader replied (on 02/03/2017)
Very happy we were able to help and thank you for the kind review.
So Glad I Looked up this Company
Customer Service
Quality
Value
Having had another company fail to locate the leak (they only had a thermal camera) I read the reviews and tried UK Leak Detection and I'm so glad I did! Not only was John the engineer on time, but he had ALL the tools he needed to find my leak. It took a huge array of tools to find it (each looking for weird than the last) but the leak was found. It was even better than I thought, they produced a report for my insurance and liaised to get it handled for me. I work on a big London office and just would not have the time to deal with this sort of thing, but they put me in touch with their loss assessor who was with me the next day and had works arranged really quickly.
Laboni Afroz24/08/2016
The trader replied (on 02/03/2017)
Thank you for the great review. As you found out, some companies do not send out engineers with all the kit and try to charge for the second booking.
Found Leak very quickly and answered why boiler pressure was very low
Customer Service
Quality
Value
I used UK Leak Detection to try and identify a possible leak at a flat I rent out. The leak has caused very low pressure and has required the boiler to be refilled a number of times a day. I spoke to Andrew at the company and he reassured me of the high standards the company operates within and all the equipment they possess to help identify the leak. Given the stress the issue has caused myself and the tenant I wanted reassurance that the company would send someone experienced with all the equipment required. Constant contact was maintained by Andrew with the managing agent. John the engineer came half an hour earlier than his set time so he could spend as long as possible to try and find the leak. He was personable, knowledgeable and experienced. Within an hour or so he had identified where the leak was likely to be. It was a small area about a foot square near one of the radiators in one of the rooms. Below the wooden flooring is screed and the equipment was good enough to identify a joint leak below the screed. He carried on surveying the whole flat and made sure that there were no other leaks present. A report was emailed within the day and I am now going through the insurance procedures to fix the leak. I highly recommend the company and would certainly use them again if I suffer any future leaks (hopefully not!) in the future.
Dominique Antley11/08/2016
The trader replied (on 02/03/2017)
Happy we were able to help, most people say "nice to meet you, but hope we don't have to again". Having a leak is stressful enough, so why not make it as pleasant a process as possible...
Wish We Had Spoken To UK Leak Detection First!
Customer Service
Quality
Value
Very Impressed by the professional and friendly leak detection service from Andrew and everybody I spoke to in the team. We had a serious leak that three other specialist services hadn't been able to find out what the cause was. Andrew was very knowledgeable over the phone and when he arrived did a test on the leak area that proved we had Sewage water in our Kitchen walls! ( Not Nice at all!) This helped us move forward and finally sort out what was causing the leak. No other service helped us do this . Now if I hear that someone has a leak problem I'm definitely recommending Andrew and the team to my friends, family and work colleagues. Really appreciate their professionalism and service. Highly recommended. We ended up claiming the cost of service back through our insurance ( Under Trace & Access) so It made financial sense. Most importantly we don't have to think about that leak anymore.
Olly Anson08/08/2016
The trader replied (on 02/03/2017)
Very proud that we managed to locate leak, missed by just about ALL our competitors!