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Endorsed by

Which

?

Trusted Traders

Universal Windows UK Ltd

Logo on white
Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb universal windows   logo.20

4.9

18 Reviews

About

When companies say they’re a family business, are they really? We truly are – wife, husband, sister, brother, nieces and nephews (plus extended family) are all part of this local family business.

Manufacturing and installing enables us to give the best service to all our customers. For the last 5 years we have predominantly supplied to local tradespeople but now want to offer our expertise, products and services to everyone, including you!

We don’t believe in sales gimmicks, pushy salespeople or ‘the hard sell’ as we’ve all had our own experiences with those kind of companies and it’s our main driver for offering a completely different service to them. We believe in simplicity, honesty and integrity which is why we became a Which? Trusted Trader member, to prove to our customers that we are 100% trustworthy and are dedicated to our customers.

Please call us to see how we could help you with any home improvement questions you may have.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Double glazing repair
    • Sash windows
  • Conservatories

  • Doors

  • Builders

  • Roofers

  • More Services

    • porches
    • skypods

Customer reviews

Reviews summary

4.9
18 reviews
Customer Service
4.8
Quality
4.8
Value
4.9
Sort by
Double glazing how it should be done!
Customer Service
Quality
Value
From the first phone call, to the finished job was a pleasure.
Trishbl21/03/2018
Prompt & professional
Customer Service
Quality
Value
Office staff very helpful. Installation team very good, quick & efficient.
Barbara, Warwickshire05/03/2018
The trader replied (on 19/03/2018)
Hi Barbara, many thanks for your lovely feedback, I'm glad we provided you with a great service
Good recommendation from a neighbour
Customer Service
Quality
Value
A close neighbour had his front door replaced a couple of months ago, I was impressed at the quality of the end result. Asked him if he would recommend the company - yes, and gave me the contact details for them. Took it no further at the time until immediate neighbour mentioned in conversation that she, too, was very impressed at new door on the estate. Good communication from this company from the outset. Representative came round at appointed time to measure up and give a quote - which I accepted. Job was done yesterday - fitter did neighbour's door first and then mine, Not good timing as clashed with carpet fitting job in hallway at the same time - my fault! Highly professional fitter worked round this and just got on with the job of fitting a quality composite front door. Very impressed with the end result - a far superior door than what it replaced. Not least for security and air-tightness, let alone its good looks and ten year guarantee! Rather a long review, but good workmanship shows for itself. One neighbour on my small estate used this company - led to two other jobs, I would have no hesitation in passing on recommendation.
Pinza5516/02/2018
The trader replied (on 19/03/2018)
Thank you so much for taking the time to review your experience with us. You can't beat a word of mouth recommendation and we're so pleased you're happy with your new front door. We strive to provide an honest and professional service to all of our customers so it's fantastic when we receive feedback such as this! The staff will be thrilled to hear such positivity from one of our valued customers.
Great job
Customer Service
Quality
Value
Everything was completed as requested. Excellent work, polite staff.
Margaret, Warwickshire11/01/2018
The trader replied (on 19/03/2018)
Thank you for your kind words Margaret
Wowed!
Customer Service
Quality
Value
I am delighted with my new composite door (front). The fitter excelled in the installation, cleaned up after himself. I would recommend to people I know thinking/looking to use their services.
Susan, Warwickshire10/11/2017
The trader replied (on 19/12/2017)
Hi Susan, many thanks for your fantastic comments - our fitters do take pride in their work
Prompt and professional
Customer Service
Quality
Value
Excellent service, well-fitted windows. Cleaned up after well.
Rachel, Warwickshire02/11/2017
The trader replied (on 19/12/2017)
Thanks for your great comments Rachel
A good experience
Customer Service
Quality
Value
A very professional service, very happy with our new front door.
Brenda, West Midlands20/10/2017
The trader replied (on 19/12/2017)
Thank you Brenda - we're so pleased you like your new front door
Excellent Service
Customer Service
Quality
Value
An excellent service from beginning to end. All staff were courteous and professional. The work was carried out to a high standard. I would highly recommend this company.
Cathy, West Midlands17/10/2017
The trader replied (on 19/12/2017)
Thank you Cathy, all the staff are very appreciative of your kind comments
Fit French Doors
Customer Service
Quality
Value
Excellent Service.
Susan, Warwickshire08/09/2017
The trader replied (on 05/10/2017)
Thank you Susan, we really appreciate your comment and thank you for choosing our company for your French Doors
Brilliant job, great value.
Customer Service
Quality
Value
Great job from quotation throughout to completion. Great value, Prompt and efficient, tidy and good workmanship, dealt with any queries/changes required promptly and without fuss.
Wendy, West Midlands04/09/2017
The trader replied (on 05/10/2017)
Hi Wendy, thank you for your amazing review - we pride ourselves on our high quality of workmanship and customer service