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Endorsed by Which? Trusted Traders

W Stephens & Sons Installations Limited

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16 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020


W. Stephens and Sons is a well established plumbing and heating company, providing services throughout London, Surrey & the South East. The company was founded by Walter Stephens in 1945 after he returned from the War. His two sons, Dave and Ray Stephens, followed him in his trade and have now worked for the family business since 1967 and 1973 respectively. The most recent to join the business is Walter's grandson, Chris Stephens, who started working for the company in 2002.

For over 65 years now, the company has prided itself on excellent workmanship and customer care. In fact the majority of our business is generated by word of mouth, from one happy customer to another.

We are fully qualified, insured & registered to carry out all plumbing work. W Stephens and Sons is Gas Safe registered, as well as being approved by the Chartered Institute of Plumbing & Heating Engineering.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Gas emergencies
    • Radiators and central heating
    • Underfloor heating
    • Immersion Heaters
    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Gas cooker repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

16 reviews
Customer Service
Sort by
Heating and plumbing
Customer Service
They have replaced 3 bathrooms, new boiler controller, new shower pump,heat valve, all work carried out to a very high standard with the minimum of inconvenience. All work has been carried out at a fair price and without any undue delay.
REPerry Posted on 05/12/2018 , work completed 05/12/2018
First Choice Everytime
Customer Service
Have used this company to design and install our central hearing and sanitation systems. They are good and reliable, we have used them for many jobs over the years.
John P Posted on 31/10/2018 , work completed 31/10/2018
Everything is done to satisfaction!
Customer Service
Recent bathroom renovation. Been using W Stephens & Sons Installations Ltd since 1997, they are our go to for boiler work and household work. Never had any problems!
John Posted on 26/09/2018 , work completed 26/09/2018
Extremely happy!
Customer Service
Completed boiler and bathroom installation. Very reliable in the sense he always turned up on time and delivered all the work on schedule. He went the extra mile!
Graham Posted on 26/09/2018 , work completed 26/09/2018
Very Satisfied Customer
Customer Service
We had a Combi boiler and central heating installed in our 2-bedroom flat in Esher, which was previously heated by a communal boiler. We also had a new thermostatic valve fitted in the shower, two new toilet cisterns and a new water main connected up, between April and November.
Liz and Ian Posted on 06/04/2018 , work completed 06/04/2018
Highly recommended
Customer Service
hris has been coming to my house for 9 years. He has been my plumber ever since I needed one. He is a lovely young man and can not do enough for you, I would highly recommend him and not use anyone else.
Samantha Posted on 07/03/2018 , work completed 07/03/2018