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Trusted Traders

We Do Windows Ltd

Profile thumb screenshot 2019 02 20 at 15.19.59

4.9

60 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

We Do Windows Ltd. is a Plymouth based, family-run business that specialises in replacing steamed up, faulty or damaged double glazing. By just replacing the glass and not the frames, we can offer customers substantial savings in comparison to other double glazing companies. We pride ourselves on our customer service; offering friendly and professional advice without any hard sell and always work tidily and respectfully in your home.

We also provide an extensive range of double glazing repairs including; locks, hinges, handles, seals, catflaps and more. Offering our services across Plymouth, Southwest Devon, Dartmoor and East Cornwall.

What we do

  • Double glazing

    • Double glazing repairs
  • Glaziers

    • Replacement window services and repairs
    • Double glazing repair
    • Timber windows
    • Stained glass
  • Doors

    • Patio doors
  • More Services

    • locks
    • hinges
    • handles
    • catflaps
    • seals
    • energy saving glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
60 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Effective repair work
Customer Service
Quality
Value
Repair carried out to badly leaking loft window, other minor repairs to other house windows. All work carried out as described, efficient, polite, clean and COVID safe. Difficult to find a PVC window repair company, had tried others to no avail. Very pleased with the result would recommend.
Customer in Plymouth Posted on 15/04/2021 , work completed 13/04/2021
Efficient competent work completed on time
Customer Service
Quality
Value
Very efficient and competent work carried out quickly with no mess left behind. I would have no hesitation in recommending We Do Windows to anyone.
Jennifer in Plymouth Posted on 09/04/2021 , work completed 09/04/2021
Amazing Service
Customer Service
Quality
Value
We use the company for our glazing needs in our rental properties. On this occasion they replaced all the blown panes of glass, repaired some window hinges etc. We use them because they have great customer service, they come when they say they are going to and they are great value for money.
Jonathon in Plymouth Posted on 26/03/2021 , work completed 06/11/2020
Excellent Service
Customer Service
Quality
Value
From the first contact to the replacement glass being fitted the service provided was excellent they were easy to contact and a quick quote was provided and accepted online. Then a phone call was received with a date for fitting which took place on time they were clean tidy and efficient and made a good job. What can I say a superb company as have contacted many tradesman before and they never come back it’s nice to find a company that do what they say will definitely recommend and will use again. Well done to all concerned for the experience received.
Mrs. Jenkins in Cornwall Posted on 25/03/2021 , work completed 24/03/2021
Replacement Conservatory panel
Customer Service
Quality
Value
Glass panel in our conservatory has been replaced by We Do Windows Ltd. We received excellent service and a very professional approach from the initial contact, providing a quote and agreeing a suitable day and time to complete the work. We were kept informed at all points. The installers were professional, following all Covid guidelines, were considerate of our home and any furniture and worked to a high standard. Very happy with the service. Thank you.
Bev in Cornwall Posted on 18/03/2021 , work completed 18/03/2021
Efficient competent work
Customer Service
Quality
Value
We employed We Do Windows Ltd recently to carry out the replacement of some energy saving double glazed units to our front ground floor window. We had already employed this company about 2 years earlier for the replacement of steamed up double glazed units, which was most successful and therefore, employed them once again to complete the whole of the window with the replaced energy saving units due to further steamed units. We also had a panel with letterbox replaced in our front door to again match a replaced unit at the base of the door which was carried out by this same firm about a year ago. The work has always been carried out most professionally and efficiently. Cannot fault them. Everything is left clean and tidy. A major saving to have double glazing replaced in this way rather than a full window having to be removed and a completely new window inserted. We would really recommend this firm for this type of work and will call them again if need be.
Customer in Cornwall Posted on 18/03/2021 , work completed 16/03/2021
Great job
Customer Service
Quality
Value
We used this company after I saw advert in local paper. They came quickly to give quote...then requote for extra work. Work was done quickly and with no mess, fitter was polite and explained everything once completed. Will happily use again.
Customer in Plymouth Posted on 07/02/2021 , work completed 05/02/2021
Excellent service
Customer Service
Quality
Value
We had some issues with 2 windows and a patio door. Two windows were misted, one didn't close properly which caused a significant draft whilst the second window was jammed shut. The patio door wasn't closing properly which left us unable to lock it. Seb was great, very efficient at assessing the jobs needing to be done and also advised us to repair the patio door handle as it was just a spring that needed replacing rather than replacing the whole handle which saved us a bit of money & more envionmentally friendly. The work was completed to an excellent standard and very quickly and at a reasonable price considering the replacement glass units have a 5 year guarantee.
Customer in Devon Posted on 29/01/2021 , work completed 28/01/2021
Fast, efficient and cost effective service... Again!
Customer Service
Quality
Value
We have been using Seb and his team at We Do Windows for about 5 years for work at 3 of our family's properties and he has always provided an extremely prompt, excellent quality service using extremely good products at a very fair price. He has just replaced 3 old double glazed units and a broken window lock very swiftly and in a Covid-safe manner at our own house. I have no hesitation in recommending him for any works required to your windows and external doors.
Customer in Plymouth Posted on 28/01/2021 , work completed 27/01/2021
Cat flap fitted in French door
Customer Service
Quality
Value
They fitted a cat flap in my double glazed French door and did a brilliant job. Very professional and friendly, reasonable price. Would highly recommend and use again.
Customer in Cornwall Posted on 27/01/2021 , work completed 27/01/2021
Replacement of a misted double glazed unit
Customer Service
Quality
Value
Very happy customer. From the time I contacted We Do Windows, to the completion of the work both Seb and Ross attended at the agreed times, were professional and friendly. The job was completed with no fuss and mess. Window replaced, cleaned and all left in a good state, well pleased to get this job completed would definitely use We Do Windows again and recommend them to others.
Customer in Plymouth Posted on 05/01/2021 , work completed 05/01/2021
Replacement window
Customer Service
Quality
Value
A window needed replacing, I contacted We Do Windows Ltd. A visit was arranged, Sebastian came to survey the problem, he inspected the window, we discussed what was needed, he showed me the quote, I agreed the figure, we arranged a fitting date. The invoice was duly emailed to me later that day. I wrote my note of acceptance of the figure by return email. The original fitting date had to be rescheduled due to the manufacturer running behind with their orders. The window was duly replaced this morning. I was impressed with the efficiency and clean working of the fitter. I would not hesitate to recommend We Do Windows and should definitely call on them again, should the need arise.
Customer in Plymouth Posted on 16/12/2020 , work completed 16/12/2020
Professional quick clean and good value.
Customer Service
Quality
Value
From quote to completion l found these guys quick clean and professional. What a difference the windows make now the misty ones have been replaced. They also mended a handle which was about to come off. Best quote of three so excellent value for money.
Customer in Plymouth Posted on 11/12/2020 , work completed 11/12/2020
Replacing blown window
Customer Service
Quality
Value
From quote to fitting was a no hassle job. The new window is exactly the same style and fits perfectly, wouldn’t have known been replaced albeit without the condensation inside! Came exactly when stated for quote and for fitting. Not much to say apart did a good quick and efficient job and quote was around the others! They could do it quicker!
Customer in Plymouth Posted on 01/12/2020 , work completed 01/12/2020
Great work, quality product.
Customer Service
Quality
Value
I had a number of sealed units to be replaced. We arranged a date and time for the work to be completed, and they arrived bang on time. The work was carried out quickly and with absolutely no mess. The two fitters where polite and well dressed in the company clothing, even gave me some advise on the fittings I currently have. Will definitely be going back if I need any window work carried out again. All the work at a such a good price as well.
Customer in Plymouth Posted on 30/10/2020 , work completed 28/10/2020
Usual Great Service
Customer Service
Quality
Value
The third time I’ve used this company. I think that speaks for itself! Always a pleasure to deal with. Prompt, reliable, efficient, professional, competitive price ..... and lots of other nice words
Customer in Plymouth Posted on 26/10/2020 , work completed 26/10/2020
Great work
Customer Service
Quality
Value
Turned up ahead of time. Did a quick, simple refurb of hinges with politeness. Kept to social distancing rules. Would highly recommend.
Carol in Plymouth Posted on 21/10/2020 , work completed 21/10/2020
Considerate and efficient
Customer Service
Quality
Value
Our broken hinge meant that we could not close the window properly. We had a prompt visit to secure the window until a time slot could be arranged to carry out the repair. Thanks for that! More than happy to recommend this company which we have used several times before to replace hinges and condensation window panels.
Customer in Plymouth Posted on 19/10/2020 , work completed 04/09/2020
Reliable, friendly and efficient.
Customer Service
Quality
Value
I submitted an enquiry on their website regarding a blown sealed unit and had a very quick response. They replaced the unit in 3 weeks. They turned up when they said, were friendly and efficient, used dust sheets for protection of carpets etc and the price was good. Would definitely use them again.
Customer in Devon Posted on 18/10/2020 , work completed 16/10/2020
Excellent business
Customer Service
Quality
Value
Commissioned to replace 18 sealed window units. 1st class service from start to finish. We were kept well informed throughout. The 2 fitters were punctual, courteous and very tidy. During the installation process they kept us well informed of progress, which enabled us to plan our day. The quoted price was very reasonable. Extremely pleased overall and have no hesitation in recommending their services. I did use this Company many years ago to replace the sealed unit in a patio door which had blown and was impressed then. On this occasion, I didn't bother to approach other companies.
Customer in Devon Posted on 13/10/2020 , work completed 12/10/2020
Excellent workmanship
Customer Service
Quality
Value
We wanted to cover the external sills of nine windows around the outside of the house with white uvpc boards. The old sills were made of red quarry-type tiles, were breaking up and looked out of place against the house walls. At first We do Windows were a bit apprehensive about doing the work as they normally only cover internal sills. However they stated they would give it a go and provided us with a quote. The result was that they covered the sills to our complete satisfaction. with excellent workmanship The external appearance of the house has been transformed. They also carried out two minor window repairs whilst on site. We have used WdW previously and would not hesitate to use them again if the need arises.
Customer in Devon Posted on 30/09/2020 , work completed 29/09/2020
Top notch company!
Customer Service
Quality
Value
The whole process was excellent. Initial visit for the quote, the gentleman was on time. Received quote by email within a couple of days. We need two double glazed units for our patio door and they were continuously steamed up plus two other windows, one of which the handle had broken off with window jammed closed and the other warped window that would not close properly nor lock. Had to wait approx 4 weeks for fitting. On the day, Russ and Matt arrived within the agreed time slot. Got to work immediately. They made an excellent job. Clean and tidy. Very impressed with the workmanship and attitude to work. Very professional. Both my wife and i would recommend this company. They phoned us next day to take payment. No pressure on the day pay. Received invoice same day via email and they telephoned next day to take payment. Keep doing what your doing because its working!
Customer in Plymouth Posted on 03/09/2020 , work completed 02/09/2020
First class service all round, from start to finish - top notch!
Customer Service
Quality
Value
From Seb’s visit to arrange a quote through to Russ and Matt’s visit to complete the work, an excellent and professional service was experienced. Nothing was left to chance. Russ shared his experience and explained why my problems had happened.The work was undertaken with the minimum of fuss and the maximum of consideration to our home. The replacement windows are an excellent fit and have lifted the whole appearance of our conservatory. I would not hesitate to recommend this very professional and caring company to my friends.
Customer in Devon Posted on 10/08/2020 , work completed 10/08/2020
Why replace when you can fix?
Customer Service
Quality
Value
Seriously! We had another company who quoted over £3k because apparently the whole unit needed to be replaced which required scaffolding etc. These guys come in and say £60 for a panel with guarantee. Why replace when you can fix?
Customer Posted on 30/07/2020 , work completed 30/07/2020
Excellent time keeping, price and a brilliant job.
Customer Service
Quality
Value
Another superb job carried out by the team. As always they were on time, very clean and tidy and although we had an appointment for them to replace one window, they also repaired our front door lock and also another window handle whilst they were here. Can't thank them enough. A brilliant job yet again.
Customer in Ivy Bridge Posted on 13/07/2020 , work completed 13/07/2020
2 replacement upvc casement windows
Customer Service
Quality
Value
The 'team' was efficient and polite One window was changed on the 30/06/20 before the contractor noticed that the second window was not wholly glazed from inside. Informed me that he would return with a second man to help to replace the window which they duly did on the 01/07/20. Windows replaced, money handed over and 'the job was a good-un'.
Customer in Plymouth Posted on 02/07/2020 , work completed 01/07/2020
Reliable, efficient service
Customer Service
Quality
Value
I was very happy with the service received from my initial enquiry through to the fitting of the window and hinges. The staff I dealt with were helpful and advised me that my hinges on another window had gone as well when measuring for the window above. Everything was efficient in terms of measuring the window, ordering and fitting it on time. I would definitely use this company again.
Customer in Plymouth Posted on 23/06/2020 , work completed 22/06/2020
Recommended by my neighbour
Customer Service
Quality
Value
I used this company because they did a sterling job replacing one of my neighbours misted up double glazing panels. They arrived at the exact scheduled time, and carefully measured my misted up lounge door and quickly sent a detailed estimate. Then, once again, exactly on schedule they carefully fitted the new panel and left everything clean and tidy, and they did not damage the paint on the frame. Therefore, I have no hesitation to recommend them, and intend to use them for any future panels that might mist up in the future
Customer in Devon Posted on 10/06/2020 , work completed 10/06/2020
Adjust front door
Customer Service
Quality
Value
I have used We Do Windows previously. Work is alway carried out in a tidy and efficient manner. Good job.
Customer in Devon Posted on 22/05/2020 , work completed 22/05/2020
In Trying Times.
Customer Service
Quality
Value
I ordered replacement units and as soon as feasible due to lockdown We Do Windows came along and replaced the last units that needed doing around the house. We Do Windows have now replaced 26 units over the past couple of years, so would I recommend them, YES, without hesitation? Well priced, neat, clean, and all professionally fitted.
David Posted on 11/05/2020 , work completed 07/05/2020
Good job done at a reasonable price.
Customer Service
Quality
Value
WDW were contacted by e-mail for an estimate to replace a broken back door lock. They responded quickly and completed the job timeously and efficiently at a reasonable price. I would use them again.
Customer in Plymouth Posted on 22/02/2020 , work completed 20/02/2020
Honest, quick and great value
Customer Service
Quality
Value
Both of the guys are really nice. They were able to come quickly and managed to fix 2 out of the 3 windows meaning a much lower invoice than the quote! This is the second time I've used them; and I would definitely do so again. Thanks guys!
Customer in Plymouth Posted on 19/02/2020 , work completed 19/02/2020
A great job at a fair price
Customer Service
Quality
Value
Found We Do Windows from a Google search and was impressed from the start as their phone was answered at 7pm on a Friday evening! Seb came around and quoted for the work very promptly and, having accepted the quote, he gave me a fitting date which they stuck to. Ross came and did the fitting of the new window panels. He was very polite and worked diligently. He repaired two broken locks and serviced the other windows which had got very difficult to open. All in all a great job at a fair and reasonable price.
Customer in Plymouth Posted on 05/11/2019 , work completed 01/11/2019
Replaced double glazed windows
Customer Service
Quality
Value
Excellent speed of response and immaculate work. I have used I We do Windows several times and find them prompt and good to work with.
Customer in Devon Posted on 07/08/2019 , work completed 07/08/2019
Friendly service and speedy delivery
Customer Service
Quality
Value
A great family firm with excellent work ethic. Kept us up to date on delivery and installation and only had to come back because I didn’t add the final job until after they had done the first one. My mistake. Would recommend to anyone who needed replacement glass or defective hinges.
Customer in Plymouth Posted on 26/07/2019 , work completed 26/07/2019
Excellent service
Customer Service
Quality
Value
We do windows came to us through recommendation and they were not wrong. Excellent service and a very patient fitter who coped well with a previously incorrect installation. Highly recommended.
Customer in Cornwall Posted on 22/07/2019 , work completed 22/07/2019
1st Class Service
Customer Service
Quality
Value
Had a tilt and turn door in an exposed location fail due to bottom hinge shearing. Seb came out at very short notice and secured the heavy unit against the weather. Then gave quote for replacement hinge and door service including new rubber seal. 1st class job now completed. Great Value. Great Service. Wont hesitate to use again. Jim. Plymouth.
Customer in Plymouth Posted on 15/05/2019 , work completed 15/05/2019
Fast, efficient and great value for money
Customer Service
Quality
Value
We have used We Do Windows on a number of occasions on various family properties. We have always found Seb and his team to be fast, efficient, clean and tidy. The service is excellent and friendly from the first phone call and is very good value for money. I have no hesitation in recommending the company and will certainly use them again in the future.
Customer in Plymouth Posted on 24/04/2019 , work completed 18/04/2019
Great service and windows
Customer Service
Quality
Value
I have had the glass in my windows replaced with Planitherm due to a really bad condensation problem, the new glass has practically eliminated the problem, I am so impressed with them. The company are very professional and efficient, responding quickly to queries and doing the work quickly as well. I would definitely recommend them.
Customer in Plymouth Posted on 27/03/2019 , work completed 14/03/2019
Great work
Customer Service
Quality
Value
Excellent service from visit to quote job to day of job. Polite, arrived at arranged time (message to say on way), work carried out with no disruption while in house. Repair work to number of windows. New brackets and handles. Price very reasonable. Can’t fault anything Thank you. Recommendations already passed on to friends.
Customer in Plymouth Posted on 07/03/2019 , work completed 06/03/2019
Prompt and professional
Customer Service
Quality
Value
Excellent service from quote to subsequent installation. Reliable, courteous and efficient. Would definitely recommend and use again.
Which? Trusted Traders Consumer Posted on 14/11/2018 , work completed 14/11/2018
Very efficient
Customer Service
Quality
Value
After tracking down a replacement hinge for a 35 year old Tilt & Turn window, date and time were agreed and stuck to. Very efficient and pleasant to have onsite.
Anne, Devon Posted on 05/07/2018 , work completed 05/07/2018
Calm and efficient.
Customer Service
Quality
Value
The men arrived on the day and at the time stated. They commenced the work immediately and worked until it was finished. They did not need their mobile phones or need to go out for a cigarette. Their work was good, clean, efficient and tidy.
Paul, Devon Posted on 31/10/2017 , work completed 31/10/2017
Amaizing job. Highly recommended.
Customer Service
Quality
Value
Seb, & Ross are all lovely trustworthy, polite, well mannered gentlemen with a passion to achieve a perfect result. It can be worrying about a person you don't know having access to all rooms of your house but these chaps are indeed the very people you naturally feel at ease with. I have tilt N turn windows and had all fine adjusted, new handles, mechanisms serviced and glass replaced. Before I suspected at least 2 windows needed replacing completely as were done for but Seb and Ross even made them as with all others "brand new" once more. Replacing only the glass was a lot cheaper than I ever thought and all windows are as good as new including workings inside I was blown away with how much brighter my house was after with the new glass as its so clear its taken a while to get used to not being able to see it to the point where I can touch it but cant see it during a bright sunny day. I even said hello to a neighbour not realising they couldn't hear me as they walked passed. All the mechanisms work fantastically as with one that needed modifying as was once fitted with the wrong part. Truly good as new now and Seb knew straight away how to do it so there knowledge is extremely high indeed. There was also a window that didn't close to the point of shutting out road noise at night but Ross has restored total silence in my house with the adjustments he made. I really have seen and felt that unless the finished result is absolutely perfect the guys are not happy.
Barry Gleeson Posted on 17/08/2017 , work completed 17/08/2017
Quick & efficient
Customer Service
Quality
Value
A fast and efficient service. Pleasant workmen, everything clean and tidy when they left. Would definitely recommend this trader.
Rebecca, Cornwall Posted on 09/03/2017 , work completed 09/03/2017
Fantastic job
Customer Service
Quality
Value
Seb and Ross were both respectful of our home and liaised with us through the whole job. Clean and tidy and very professional. The overall job has changed the dynamic of the house.
Barry, Cornwall Posted on 28/02/2017 , work completed 28/02/2017
Professional, efficient service
Customer Service
Quality
Value
Two excellent, professional window "men" who made a superb job of my windows (16 in total). I will recommend to anyone who asks. Marvellous job.
Jill, Devon Posted on 18/01/2017 , work completed 18/01/2017
Which? Local Review
Customer Service
Quality
Value
I was pleased that dates and times that had been agreed were honoured, both for measuring for the window panels that were to be replaced and for their installation. The quotation was given on a headed form at the time of the survey (which impressed as too often small businesses either just telephone their quotation through or jot it down on a piece of paper), the price represented value for money and the work was carried out efficiently and with very little disturbance. I would recommend this business.
ashe Posted on 03/08/2016 , work completed 03/08/2016
Brilliant service
Customer Service
Quality
Value
Seb and his team have been outstanding. The quality of the work and professionalism of the tradesmen is excellent and I would recommend them to anyone. If all windows companies were as good as We Do Windows, life would be so much easier.
Kate, Devon Posted on 12/05/2016 , work completed 12/05/2016
My Review
Customer Service
Quality
Value
A really professional job. Done quickly and cleanly. Would use this company again.
Barry, Devon Posted on 12/04/2016 , work completed 12/04/2016
A professional service
Customer Service
Quality
Value
Very good workmanship and good quality materials and reliable appointments.
Gwendoline, Devon Posted on 01/10/2015 , work completed 01/10/2015
Prompt and professional.
Customer Service
Quality
Value
This is the second time I have used this firm and found them very reliable, realistically priced and pleasant people. Have recommended them to friends, who were also very pleased.
Jennifer, Devon Posted on 07/09/2015 , work completed 07/09/2015
My Review
Customer Service
Quality
Value
Very pleasant and professional.
Marlene, Devon Posted on 15/07/2015 , work completed 15/07/2015
Excellent job & prompt service
Customer Service
Quality
Value
Initial visit was very reassuring and quote was very fair. Glass replacement was accomplished without fuss and in a very professional manner.
Gerald, Devon Posted on 17/04/2015 , work completed 17/04/2015
Prompt & professional
Customer Service
Quality
Value
Most impressed. We would certainly recommend them, for their fast efficient service. Our terrible condensation problem with our eleven windows has now been solved at a very reasonable cost. Thank you.
Stanley, Devon Posted on 04/02/2015 , work completed 04/02/2015
Extremely professional service
Customer Service
Quality
Value
Professional from the quote to the installation of replacement Velux skylight double glazed units, replacement of window double glazing with a sealed vent access and replacements of hinges, handles etc. An excellent job, clean and tidy, good price and I would highly recommend.
WendyW Posted on 22/10/2014 , work completed 22/10/2014
My Review
Customer Service
Quality
Value
Excellent service, professional job
Cathryn, Devon Posted on 10/10/2014 , work completed 10/10/2014
Excellent professional job
Customer Service
Quality
Value
Highly professional, from first estimate, to job completion, which was carried out quickly and with no mess. Very pleased.
Theresa, Devon Posted on 13/08/2014 , work completed 13/08/2014
Excellent work
Customer Service
Quality
Value
They come on time, are tidy, clean & considerate & make a splendid job. Each time I have employed them. I have been well satisfied with their efficiency & also the replacement windows am very effective.
Sheila, Devon Posted on 11/08/2014 , work completed 11/08/2014
Which? Local Review
Customer Service
Quality
Value
Very professional, fast & accurate fitting service. Very open & honest approach. Prices very competitive.
Stuart Shawcross1 Posted on 26/02/2010 , work completed 26/02/2010