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Trusted Traders

Welsh Window Systems

Logo on white
Opening Hours
Today - 08:00–16:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed
Profile thumb welsh window logo

4.9

146 Reviews

About

Welsh Window Systems was formed in 1987.
We are a small family business with eight employees.
We are now in our 31st year and our installation and customer care standards are the highest within our industry.
We supply, repair and install all Pvcu, Aluminium and Timber windows and doors.
We are specialists in Aluminium BI-Folding doors.
We service both commercial and domestic customers and tackle any job from a broken handle to a full installation of windows and doors.
We have a specialist repair side and service many commercial and domsestic installations.
Recent repairs include changing hundreds of friction hinges to multi high rise offices.
Some of our customers include The Royal Mint, Arup, The M.O.D
Cardiff Wales Airport, Bristol Airport, Home Office and Mrs Jones
We treat all customers with total respect,courtesy, honesty and integrity.
We are an Ethical company and have also have installed running water into 84 homes and helped thousands of children in Sri Lanka after the terrible Tsunami.

What we do

  • Glaziers

    • Double glazing installation
    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
  • Locksmiths

    • Emergency locksmith service
  • More Services

    • aluminum stacking and bi folding doors.

Customer reviews

Reviews summary

4.9
146 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service. Efficient, skilled staff and a quality job! Will use again.
Customer Service
Quality
Value
I contacted Cavan and his team when I moved into a new property in Barry. I needed new window locks, doors, and a broken french window secured. They did a great initial fix to make me feel secure, tackling lots of problems quickly, and I felt like I was getting good honest advice and a good price. They then fitted a new front door which looks amazing. It's a great strong door and the job has been done so neatly and with great attention to detail. On top of the workmanship the team are friendly and approachable and very professional. I'm really impressed and will definitely be using them again.
Deborah James07/11/2018
Fantastic genuine company
Customer Service
Quality
Value
My first (and second!) Impression if this company is fantastic. They are extremely genuine. Offered advice over the phone initially re. our UPVC windows and offered very reasonable prices to fix as well. Also offered advice re. front door fix too. Saved us a fortune and would definitely recommend to friends and family. Thank you!
Anna Barry05/11/2018
Swiftly and with style
Customer Service
Quality
Value
Very happy with the product itself, it is very substantial and the door actually looks nicer than in the catalogue we chose it from. The fitting was done with no fuss and in a very professional way. No mess too, cleared up as the fitter did it as he went along. Also he was very considerate taking care as we have indoor cats.
Lyndon, South Glamorgan31/10/2018
My review
Customer Service
Quality
Value
Prompt and professional.
Freda, South Glamorgan18/09/2018
The trader replied (on 06/11/2018)
Many thanks for the great review!
Brilliant job
Customer Service
Quality
Value
Excellent work very well done, quick and professional. Would definitely use again.
Which? Trusted Traders Consumer16/09/2018
The trader replied (on 06/11/2018)
Thanks a lot! Looking forward to working with you again in the future!
Excellent Personal Customer Service and Quality Windows
Customer Service
Quality
Value
I have used Welsh Windows on a few occassions for windows, doors, new hinges and lock repairs. Cavan and his team offer an excellent and personal customer service.
Local customer in Barry04/09/2018
The trader replied (on 06/11/2018)
Many thanks for the excellent review. It's always a pleasure doing business with you!
Professional & trustworthy.
Customer Service
Quality
Value
2 gentlemen arrived, both polite & courteous, they explained the best options and gave me cheaper alternatives to my problems with all windows. Would highly recommend.
Debbie, South Glamorgan24/08/2018
The trader replied (on 06/11/2018)
We always like to go the extra mile :) Great to have feedback on our fitters. Thanks for the review!
Brilliant job
Customer Service
Quality
Value
I cannot recommend this company highly enough. Their service was excellent, and their staff, a credit to the company. The receptionist, Gaynor, is welcoming, their estimator on time, and Andrew the fitter, was polite, friendly and efficient. His work was clean and to a high standard. He obviously enjoys his work. He was a pleasure to have in our home.
Jayne, South Glamorgan23/08/2018
The trader replied (on 06/11/2018)
Excellent feedback, thank you! We're very proud of our staff and always try to go that extra mile!
Professional.
Customer Service
Quality
Value
I found contractor helpful and professional.
Philip, South Glamorgan13/08/2018
The trader replied (on 06/11/2018)
Great to hear that! Thanks for the feedback
Excellent service
Customer Service
Quality
Value
UPVC Victorian look sash windows, were installed by Welsh Window Systems in our house 10 years ago when we first moved in. There were no problems, till recently, I noticed one of them was not sliding properly. In fact, I could not push it into the grove snugly. Welsh Windows came exactly on time, and despite the warranty period having long expired, they promptly fixed the problem at no cost, and showered me some maintenance tips. First rate service!
Brian, South Glamorgan13/08/2018
The trader replied (on 06/11/2018)
Glad we were able to solve the problem and thanks for the great feedback!