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Trusted Traders

West London Pest Control (West)

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5.0

8 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Having been the proprietor of a drainage company for many years it was a natural progression into rodent and pest control for me.

My qualifications are:

BPCA, Level 2 safe use of rodenticides and control of rodents.
BPCA, Award in, and trained in public health insect prevention and control.
Trained in the safe use of firearms.

What we do

  • Pest control

    • Fleas
    • Insects
    • Wasps
    • Mammals and Rodents
    • Pest Damage proofing

Customer reviews

5.0
8 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Avoid at all costs to avoid problems
The inspection was a 10 min conversation in the bedroom without him even checking the mattress. We had no evidence of any pests, just bites and assumed it was bed bugs. I was asked to show bites, laughed he loved his job as he got to see woman’s legs. He concluded landlord was capable to pay 130 for the treatment without ANY inspection. Stated bed bugs were found in the treatment sheet then lied to the landlord that I restricted areas to be treated so landlord said 2nd treatment would be at our cost! I Emailed Spencer 3 times asking to explain what restrictions there were and why the treatment was performed in the first place but he ignored. I warned I would leave review on Google, so he confirmed covering under stairs cupboard and two sofas was acceptable and it didn’t affect the treatment & threatened me with a solicitor if I wrote a review! We had to terminate tenancy due to infestation. He provided a report for the landlord for the court claiming: 1) he inspected the property but he didn't inspect anything; 2) we showed him a picture of a dead flea but dead flea was found after his treatment; 3) he treated bed frame but no bed frame existed and then still claimed that I caused restrictions and that there were no pests in the property! These so called experts (their qualifications could be studied online) do not have a clue where pests hide (harbored under floorboards/gaps) and how to identify the infestation. Photos of fleas with date and location stamp & videos of alive fleas was enough evidence for judge to dismiss their flawed reports. Stay away of this self proclaimed experts with the certificates that could be studied online to avoid problems. The amount of distress this company caused is detrimental and at no point should anyone risk dealing with them.
Customer in Greater London30/01/2020 (Reviewer did not use service)
The trader replied (on 05/02/2020)
I am damned if I do, or do not reply to this, but decided to reply in a professional manner. Firstly criticism of my work I can understand but an attack on my personal character I feel is taking a review too far. My wife of 40 years has read all the slanderous emails I have endured for more than 20 months from this person and is in no doubt this personal remark is totally untrue, after being told my business would be in ruins from this planned review, and many others on social media including Checkatrade. Now this was a tenant versus Landlord dispute that was about rent payments and deposit, both of them asked me to falsify the treatment report sheet for their betterment for an impending court case against each other about there being pests present in the property, one of many matters in dispute. I filled the report as ‘no pests found’ but was presented with enough evidence to warrant a treatment. So this did not serve either of them, hence asked to falsify a report by both parties! This review is the result of sticking to my guns, I will leave them that read this to be judge and jury, and maybe this will turn into a positive. I wouldn't like to think of what kind of review would have been left if this person did not win the case.
Rat problem
Customer Service
Quality
Value
Gary and les at West london pest control provide excellent service fast efficient and very helpful highly recommend
Carole 05/10/2018
Bed bug inspection
Customer Service
Quality
Value
West London Pest Control exceeded my expectations! Gary was very professional and he went beyond what he came to do! First of all, Gary was punctual and friendly. He did a very thorough inspection of the bed, sofa and areas surrounding to find any bugs. While inspecting the bed, he noticed that one of the bed legs was loose, and his work colleague John fixed it as well as reinforced one of the wood beams (free of charge!) Thankfully Gary did not find any bedbugs! I recommend West London Pest Control to anyone who is looking for reliable quality service!
Alisha U19/06/2018
Brilliant job well done
Customer Service
Quality
Value
Job was well handled and cleared quickly.
Leslie, Middlesex17/05/2018
C.C.T.V. survey, good service.
Customer Service
Quality
Value
They were everything you would expect, on time, polite, and tidy.
Jo, London13/03/2018
Excellent service and fast
Customer Service
Quality
Value
WLPC came and sorted a rat problem we had they done an excellent job and a very fast service, also had great knowledge..... highly recommend this company to friends and family.
Kelmae 16/02/2018
Clean & Tidy
Customer Service
Quality
Value
I had a problem with rodents in my kitchen which they sorted out for me. I'm very happy with the results, they got rid of them, and I've had no problems since. Would definitely recommend them to others. They arrived on time, and gave a me a phone call prior to the appointment to confirm.
Which? Trusted Traders Consumer14/03/2017
Really happy, couldn't fault them
Customer Service
Quality
Value
West London Pest Control came to sort out our mice problem they were coming in through an air vent in a brick wall. They were very good and sorted it out overnight, brilliant. Very prompt, and stuck to the original quote, they also left everything as it was afterwards. I couldn't fault them really, and I would recommend them to others.
Which? Trusted Traders Consumer10/03/2017
Good all rounder
Customer Service
Quality
Value
They were brilliant, sorted out the mice problem we had. We would recommend them to others, had no problems since their visit. They were very polite and professional, and clean and tidy.
Which? Trusted Traders Consumer06/03/2017