Wharfedale Glass installed a number of new windows and also two tilting doors in our home. They arranged visits for measurements with plenty of notice and flexibility, and were punctual - and also didn't take too long! They provided us with samples to view and made suggestions about what would and would not work so well. They gave us an estimate of when the windows could be fitted and confirmed this in good time. They fitted everything in a day and half, were extremely pleasant, and left everything spick and span. I had been dreading having windows fitted but this dread was entirely unnecessary. The windows have been fitted perfectly, and look great - everything that they promised has been delivered. The cost was on a par with other quotes that we received; we paid a deposit on ordering and then a final payment after the windows were fitted. After one week, I noticed a handle on the door had a scratch on it - I got in touch with them and they sent someone round within a few days to replace it - and they were keen to do so. I cannot fault the service or the product. It is great to be able to be so satisfied with local business and I recommend them without hesitation.