Wokingham Aerials Ltd

I contacted Wokingham Aerials following the loss of my aerial signal. My main TV also needed putting up on the wall. There was also a problem with the wired Cat5E connection. Ralph told me what the hourly cost would be when the appointment was made. Ralph and Errol arrived on time, their vans full of equipment, so there was no need to go and acquire the parts required. They were extremely pleasant and evidently qualified. They understood my needs and were happy to explain what they were doing at each stage. They worked methodically and did not replace anything that wasn't required. The aerial required a new indoor booster box. They also replaced my old aerial for a new HD aerial on the roof. For the bedroom TV, Ralph discovered that the builders had failed to connect the aerial lead outside to the indoor socket! All aerial issues were fixed and I consider that the cost of the new parts were very reasonable. The reason that I am jumping up and down for joy though is the Cat5E issue. When I had my house refurbished, I had Cat5E cables put in every room as I did not want to be living in a WiFi soup. However, the main TV would not connect via the wire through the wall to the modem. I have previously had aerial companies investigate this over the last few years, all of them told me that the cable in the wall was broken, which obviously meant a lot of disruption to fix. Errol looked at the Cat5E problem and fixed it! I'm elated! Thank you Ralph and Errol, first class work.

Wokingham Aerials originally installed our Digital Aerial last year and the installation was very well done and neat. This weekend there has been a large scaffold steel temporary roof erected on a neighbours house and our television signal was affected with the loss of numerous channels. I called Wokingham Aerials on Monday and an engineer arrived next day. He worked thoroughly and adjusted the Aerial then reset the TV box ensuring all channels were present and working well. He advised it may require resetting after the large scaffold is removed and just to call them if I needed to. The engineers have been very reliable and I have no hesitation in recommending Wokingham Aerials following my own experience of them.

Items which were not faulty were replaced as the tv was at fault not the aerial. Halfway through the job the operative said the quote I had accepted was for cash only. There was no reply to my written complaint.

Very professional service and very good value. Arrived when expected, performed extensive work, exactly as requested (4 hours worth). Found an error with previous amateur wiring and corrected. Removed all old aerial(s) & wiring. First Class :)

Problem was intermittent TV reception with poor signal. Tackled very systematically and identified TV aerial as problem. New aerial fixed and problem solved. Appointment made to my convenience and came early on day. All good.

John Brown of Wokingham Aerials installed my Sky box and other associated items to ensure best possible reception some nine years ago. So I had no doubts at all who to call recently when I suffered tuning/reception problems with the house TVs. John came at the appointed time and, as usual, was very thorough in checking all settings and connections. Fault was identified as a failed power pack in the loft. This was duly replaced with a modern one and, after further checks on the TV, re-tuned it to get best reception. He also replaced an old Magic Eye with a much smaller modern one to enhance reception further. I simply cannot praise their work highly enough. They do a thorough, professional job in a friendly manner at very fair prices. Jobs not rushed, and John did not leave until both he and I were totally satisfied that the fault had been rectified. I have recommended Wokingham Aerials to friends, and they have been equally pleased with the results.