Endorsed by Which?

Yeldham Glazing Ltd

4.6

16 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Yeldham Glazing Ltd offer high quality double glazed windows and doors to homeowners and commercial customers within a 30 mile radius, including Braintree, Chelmsford, Colchester, Haverhill, and Sudbury. We offer a comprehensive service. We supply and fit conservatories, uPVC windows and doors, Aluminium windows and doors, composite doors, porches as well as traditional glazier services and much more. Contact our expert team today to find out more.

As a family run business, we value customer service. We'll take the time and care to ensure our customers receive the very best home improvements. You don't just have to take our word for our quality, though. We are proud to be Which? Trusted Traders, CHAS accredited, and a Rehau approved installer. With the backing of these trusted industry names, you can trust Yeldham Glazing for the perfect installation.

What we do

  • Glaziers

    • Sash windows
    • UPVC Windows
    • Aluminium Windows
    • Double glazing repair
  • Double glazing

    • Double glazing repairs
  • Doors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.6
16 reviews
Customer Service
4.6
Quality
4.5
Value
4.7
Sort by
Disgraceful Customer Service
Customer Service
Quality
Value
We had windows with inbuilt blinds retrofitted at the end of 2021. The job was completed fine and we loved the way the blinds worked. On 5 September, one of the downstairs windows spontaneously shattered whilst we were eating breakfast. It was so loud and sudden it took me a few minutes to figure out what had happened. Having a 10 year warranty on the windows, I thought that it would be a quick replacement from Yeldham Glazing. I called them straight away and sent the required photos and a video. I was told to allow them a day to contact the manufacturer. I didn’t hear anything, no updates, and I chased via email and phone calls, until my husband called the office on the following Tuesday, 12 Sept. We were told the only resolution was to buy a new unit and they would fit it free of charge. He had made up his mind that the damage was caused due to an impact and not spontaneously due to a defect in the glass. He said he would waste petrol to come and examine it. However, if we wanted the broken unit made safe, it would cost £150+VAT. He ended up acting like a child and hung up on my husband. Totally stunned how this man can run a business with that kind of attitude. I would not recommend.
Customer in Suffolk Posted on 13/09/2023 , work completed 13/09/2023
The trader replied (on 15/09/2023)
Following on from this review, we need to set the facts correct. As explained during the phone call in which the customer was obviously not happy with the result of resolving this. Toughened glass does not just shatter, there is an impact in the centre of the glass. We are very experienced glaziers. Unfortunately, we can not simply come out to replace units that shatter from impacts otherwise the glass industry would die a death. The telephone conversation was going around in circles with the caller insisting we should replace the unit free of charge. Our surveyor explained as a professional over and over multiple times the procedures we have to follow. As the conversation was not going anywhere we advised to email us. Please note… We were contacted about this on the Friday and at no point did we advise to give 1 days notice. On the 3rd working day being the Tuesday is when this telephone call took place… I find this review very unfair. It seems that as you haven’t achieved your free replacement you have now slandered us on this review. Our other reviews show our true excellence.
Great company to deal with
Customer Service
Quality
Value
Yeldham Glazing have recently installed a warm tiled roof to our existing conservatory,the transformation is wonderful. We now have a superb room that is comfortable throughout the year. The onsite team lead by Matt were very pleasant and tidy workers,and Phil was quick to answer any questions we had. We would certainly recommend Yeldham Glazing.
Customer in Suffolk Posted on 09/03/2023 , work completed 16/02/2023
Back door
Hi we had a back door installation the Crewe turned up on the time.The Crewe was friendly and respectful and professional. Great job. Thank you.
Customer in Suffolk Posted on 17/01/2023 (Reviewer did not use service)
Great new back door
Customer Service
Quality
Value
Came on time and did a really good looking door installation. They took time to make sure we were happy at each stage. We cannot fault the work of 2 happy hardworking young men. We put in an order for window pane replacements on the day. We can unreservedly recommend this local company
Customer in Suffolk Posted on 16/11/2022 , work completed 07/11/2022
Replacement patio doors - first class service.
Customer Service
Quality
Value
We are absolutely thrilled with our bi-fold doors fitted by Yeldham Glazing. Our initial contact with Lucy was subsequently costed and quickly followed up by a home visit from Phil who quickly put the wheels in motion to source the doors and subsequently arrange for installation. Those initial contacts were prompt and efficient with a friendly and welcoming customer service coupled with no pressure to make a decision. The installation by Matt and Max was first class. They were a credit to the company and I was put at ease very early on due to the care taken to ensure the existing doors were removed with no damage and equally, the new bi-folds were installed with the upmost care and attention. That’s what stood out for me; the quality of the doors, the attention to detail to ensure the finished product was first class including the smooth operation of the doors. The care taken to ensure the finished trim and caulking on the frames was exceptional and just as important, the final cleaning of all aspects of the project left me absolutely delighted with my bi-fold door installation from a very professional team. Their friendly manner throughout was exemplary and no question was too difficult - they made time to put me at ease. A first class service from a company who I have no hesitation in highly recommended to others. Thank you.
Customer in Essex Posted on 10/06/2022 , work completed 31/05/2022
Excellent work
Customer Service
Quality
Value
We're very pleased with our replacement conservatory that was installed by Yeldham Glazing, we thoroughly recommend them to anyone looking to have any kind of glazing or conservatory work carried out. Phil at Yeldham Glazing discussed all aspects of our project; listening to and incorporating our ideas and requirements while suggesting useful changes to, and options for, the design prior to submitting a detailed quote for the work for the whole project for our approval. All communications with Phil were great throughout the process, with very prompt replies to any queries or change requests from us, and he kept us updated on all aspects of the project throughout. Yeldham Glazing carried out the work professionally and efficiently, and relevant specialist trades were brought in as part of the quoted project where necessary to cover all the additional aspects of the installation and associated work, which in our case included building, electrical and plumbing. In addition, Yeldham Glazing dealt with all aspects of the project that required inspection and approval by Braintree District Council. In summary, we found the whole process of our conservatory replacement went as smoothly as possible, and thoroughly recommend the services of Yeldham Glazing.
Philip in Essex Posted on 20/03/2022 , work completed 21/01/2022
Brilliant Job , By Top People .
Customer Service
Quality
Value
I am so very happy with the work done by Yeldham Glazing Ltd, Phil came round to see what needed to be done and he could see straight away what I wanted, even down to the two cat flaps, as my pusscat is quite tall I asked if there was a large flap I could have, as the one I had in my previous bungalow was just a medium-size and puss just didn`t like going through it anyhow Phil knew exactly what was needed, we talked about what kind of door I wanted to replace the tiny French doors that were already there, and its the best thing I have had done, a lovely half-glazed door with flap, also I asked if it was possible to have the bottom panel in my fully glazed back door replaced with a plain insert, also with another flap, and once again I was not disappointed. BRILLIANT workmanship and brilliant workmen, no mess, real happy, friendly workmen, and so tidy no mess at all and a lovely job done, can't praise them enough thank you so much Yeldham Glazing, very highly recommended.
Customer in Essex Posted on 07/12/2021 , work completed 01/12/2021
Great service from start to finish.
Customer Service
Quality
Value
Really pleased with the service from start to finish. Initial contact was very responsive and helpful, followed up by the survey and installation. The fitting & finish is very neat, trim etc well done. Very accommodating when we realised we should of chosen a pad handle!, changed without hesitation. Would recommend
Customer in Essex Posted on 03/11/2021 , work completed 11/08/2021
Excellent service and work. Couldn’t recommend them more
Customer Service
Quality
Value
I would strong recommend this company. Their service was amazing. Actually were interested and helpful! I had quotes from 4 companies and would never suggest any other company. They are great.
Customer in Essex Posted on 21/10/2021 , work completed 04/10/2021
Friendly but professional hard working team!
Customer Service
Quality
Value
Completely thrilled with our new door/entrance porch. What an amazing job done, they worked so very hard all day and into the evening to get the job completed. They also left the property clean, tidy and hoovered. I would 100% recommend Yeldham Glazing to anyone who’ll listen!
Sarah in Suffolk Posted on 12/09/2021 , work completed 10/09/2021
The trader replied (on 14/09/2021)
That's lovely to read, thank you Sarah :)