My5: Channel 5’s catch-up TV service

Everything you need to know about My5, Channel 5’s online TV service, from what you can watch to our expert top tips
Which?Editorial team
Demand 5 438231

My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5Star and 5USA.

Compared to the likes of BBC iPlayer and ITVX, My5 is a touch limited in terms of functionality, but you can still enjoy free on-demand entertainment on various devices.

Whichever way you choose to access My5, you'll need decent broadband to get the best experience - if you think it might be time for an upgrade, head to our round up of the best and worst broadband providers to see which companies have the most - and least - satisfied customers.

Compare broadband deals

Use Which? to find a new broadband deal and see which providers hike prices

Compare broadband deals

How to get My5

You can access My5 for free on PC and Mac computers over the internet using any browser, including Chrome, Firefox and Internet Explorer. You also have a variety of ways to get My5 on your TV. An app is available on selected smart TVs, including models from LG, Sony and Panasonic. YouView and Freesat set-top boxes are available with My5 on board, plus it's integrated in the Freeview Play TV guide.

My5 can be accessed via pay-TV services from Virgin Media, Sky and BT TV. It is also on TV streamers from Now TV, Amazon Fire TV and Roku, along with games consoles. You can also download the app on smartphones and tablets, including iOS devices (iOS 10.0 or above) and Android (running 5.0 or above).

Bear in mind that the content available on My5 will vary between the different devices and versions.

Best Buy smart TVs - the models to buy if you want to easily stream your favourite shows

What can I watch on My5?

Whether you're into All Creatures Great and Small, Home and Away or international sport, My5 is the place to catch up on programmes broadcast on Channel 5's family of channels in the last seven days (though if you register for a (free) My5 account, the window for watching shows is longer). You can also dip into the archives to watch older shows and content from partner broadcasters.

Unlike other on-demand services, such as BBC iPlayer and ITVX, you cannot live stream channels on My5. Also, bear in mind that as Channel 5 is a commercial broadcaster, all on-demand content has adverts that you'll have to watch before and during your viewing.

Can I download shows on My5?

No - My5 only allows streaming, so you'll need to be connected to the internet to use it.

My5 tips and tricks

My5: Depending on the version you are using, the My5 homepage has a range of content showcased in a carousel at the top of the page. Below, you can see recently broadcast programmes, and further down there's the most watched programmes by other users. Click on the content to start watching, or view related episodes if available.

Filter and search: You can filter the on-demand content based on switchable categories, including drama, documentaries and sport, or by A-Z. There's also a search bar for looking up a specific programme titles.

Subtitles and Audio Description: My5 indicates content with an (S) if it has subtitles and an (AD) if it has Audio Description. 

My5 tech tips: You'll need an internet connection to access the service and we'd advice you have a speed of at least 2Mbps. If you're not sure what your connection speed is, use our free broadband speed test to find out. Whatever web browser you're using, make sure it's updated to the latest version. Also, you’ll be prompted to update to the latest version of Flash player to get the best possible experience.

Can I watch content while I’m abroad?

No. All content on My5 is only available to watch in the UK. Unfortunately, there's also no functionality to download programmes to watch while overseas, as is possible with BBC iPlayer and C4 (on its iOS and Android smartphones).

Get the right broadband deal

Use our Which? provider rating, based on feedback from real customers, to compare and choose with confidence

Compare deals today