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Academy Heating Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb new header

4.9

116 Reviews

About

Proud winners of the acclaimed Worcester Bosch 2020 environment awards for gas fired boiler installations, we deliver competitive and high quality installations of heating and hot water systems.

Academy Heating Limited has the technical knowledge, experience and expertise to provide specialist advice, high quality installations and an effective after care service.

We aim to deliver the most cost effective and efficient service at every stage of the lifespan of your heating system with minimum disruption.

We provide services for all domestic and light commercial work:

Free Survey and Written Quotes
Complete Boiler Installations & Servicing
Breakdown & Repairs
Radiators & Under Floor Heating
Power Flushing
Time & Temperature Controls
Gas safety Certificates
Unvented hot water storage
LPG
Solar hot water system's
Air to air heat pumps & air to water heat pump's

As Worcester Bosch Accredited Installers we provide up to 10 years manufacturer’s guarantee.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Home energy analysis
    • Ground source heat pumps
  • Gas installers

  • More Services

    • lpg installation
    • unvented hot water storage

Customer reviews

4.9
116 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent service
Customer Service
Quality
Value
We came back from ten days away to find that our house was freezing because the boiler was broken. We contacted Academy and they promptly got back to us and came out to us the same day even though it was New Year’s Eve. Their service was amazing throughout and the work was completed to a very high standard. I would not hesitate to recommend Academy to anyone. They are so friendly, helpful and really know their stuff.
Customer in Essex12/01/2020
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John
Boiler installation
Customer Service
Quality
Value
Very pleased with my new Worcester boiler installation from Academy, they've done a really tidy looking job and everything's been working great. There were one or two unforeseen problems along the way which I felt the guys dealt with amazingly. They were very professional, very helpful, they worked hard, were always prompt and communication was good all round, so I couldn't recommend them highly enough, I definitely hope to use their services again in the future.
Customer in Greater London02/12/2019
The trader replied (on 30/01/2020)
Thank you for taking the time to leave us such an amazing review. We are so pleased you are happy with the works we carried out for you. We look forward to carrying out your annual service when its time. :) Kindest Regards, Clare & John
Succeeded where others had failed
Customer Service
Quality
Value
Though called in by another contractor John could not do enough to help us. We were victim to a rather disturbing noise problem with our oil boiler which had lasted eighteen months and no one seemed to be able to resolve. He was prompt (came when he said he would) and notified us of his time of arrival he also was very efficient in diagnosing the problem. A new jet was fitted to the burner and was working quite well but was the wrong size (Manufacturer error) and sooted up the boiler. On being notified John speedily returned. Despite all the soot he worked very hard to clean up the boiler and with very little mess despite the large amount of soot. He remained cheerful throughout and during the cleaning operation discovered that the boiler had not been properly maintained for a number of years despite annual visits to do so. He fitted the new jet and despite being filthy refused to clean himself on our premises saying it would make too much mess. His devotion to the job and skill in diagnosing the problem was very impressive (about ten "experts" had tried over eighteen months) and his cheerful attitude were indeed impressive. I would have no hesitation in recommending this company as being prompt, efficient and clean as well as having a good knowledge of the products.
Customer in 29/11/2019
The trader replied (on 30/01/2020)
Thank you for taking the time to leave such a detailed and glowing review. John as you now know will not leave one "stone" unturned until the problem is solved. He was just as pleased as you were that we was able to get the issues sorted out for you and with as little mess as possible, I'm still trying to get the soot out of all this clothing :') haha... It really was our pleasure to get you up and running again and hope we see you at annual service time. Warmest regards, Clare & John
Emergency leak
Customer Service
Quality
Value
Academy Heating installed our new boiler last March, but the very serious mains leak under the kitchen units was nothing to do with the boiler (which is brilliant). An emergency plumber, who just turned the water off in the middle of the night, warned us that the whole worktop and sink and hob would have to be removed from our new and expensive fitted kitchen. It was an emergency, we were desperate with no water or toilets etc and didn't get a quote. Clare arranged to send someone who arrived almost immediately (and not three days later as promised by another plumber!) Glen took a while to assess the situation without ripping things apart and somehow managed to repair the leak with minimal damage to the inside back of only one very narrow unit. We had assumed that this would have resulted in a big insurance claim, but the cost was even less than our insurance excess. Glen did an amazing and highly skilled job. What takes the stress out of these situations is that it is so easy to communicate with Clare who seems to manage everything at Academy Heating in such a professional, eminently reliable, yet warm and friendly way.
Customer in Greater London10/09/2019
The trader replied (on 30/01/2020)
Thank you for leaving us such a glowing and detailed review. It was our pleasure to help you with the issues you had. We are ever so pleased to know you are happy with the service you received on all levels throughout our company. Customer satisfaction is the most import thing to all of us here and to know a job is done well and you are happy is of the most value to us. So we would like to thank you again for taking the time to leave a review and helping others to be able to put their trust in us and our service. Warmest Regards, Clare & John
The John Lewis of the Heating Trade!
Customer Service
Quality
Value
Our boiler broke leaving us with no heating or hot water. Academy Heating came the next day and provided a very competitively priced quote clearly explaining all work to be done the very same day. Despite being very busy they went out of their way to fit us in at very short notice, thanks Clare! On the day, our engineer Rob arrived exactly on time and professionally completed all the work by the afternoon. After finishing showed how to use the new boiler and even hoovered up before leaving, what a star! Then had a follow-up email asking if the installation went satisfactorily and even registered my warranty with the boiler manufacturer. 10/10, for the service from Academy Heating. Friendly, courteous, expert and totally reliable, I will definitely use them again. Well done!
Customer in Essex16/06/2019
The trader replied (on 30/01/2020)
You are very welcome :) It was our pleasure to get you guys up and running with your new install. We would like to thank you for taking time out of your day to leave us such a lovely review and giving us such kind words. We look forward to seeing you for the annual service once it is due. Kindest Regards, Clare & John
First annual boiler service - very satisfied
Customer Service
Quality
Value
John and his team fitted a new boiler in April 2018. A few months later they came back very promptly when we found a small leak, and fixed it straight away. The boiler has worked fine since, and we have just had our first annual service. Academy Heating are very easy to contact and communicate with, and very good at everything they do.
Customer in Greater London22/05/2019
The trader replied (on 30/01/2020)
Thank you for taking the time to leave us such an amazing review. We are so pleased you are happy with the works we carried out for you. We look forward to carrying out your next annual service when its Due. :) Kindest Regards, Clare & John
New plumbing is a work of art!
Customer Service
Quality
Value
Many thanks to John, Glen and Rob for a professional job and to Clare, the excellent controller! New plumbing was installed for the gas boiler and for the water in the kitchen and bathroom. The boiler was also installed together with a new CH controller and two new radiators. A new gas hob was installed in the kitchen. A laser was used to ensure that all the pipework ran in perfectly level lines; a very neat job that looks so good I almost don't want to box the pipes in!! The boiler and new controller work perfectly as does the gas hob. We also have instant hot water from the combi boiler. A highly skilled and pleasant team; a pleasure to deal with. The result is excellent at a reasonable price. No hesitation in recommending.
Customer in Greater London28/04/2019
The trader replied (on 30/01/2020)
Thank you for leaving us such a glowing and detailed review, It was our pleasure. We are ever so pleased to know you are happy with the service you received on all levels throughout our company. Customer satisfaction is the most import thing to all of us here and to know a job is done well and you are happy is of the most value to us. So we would like to thank you again for taking the time to leave a review and helping others to be able to put their trust in us and our service. Warmest Regards, Clare & John
2nd Time Using Academy - Top Job both times
Customer Service
Quality
Value
This is now our second time using Academy Heating Ltd. We first had our oil boiler and outside tank replaced at our home in December and more recently have had a combi-boiler and new radiators fitted at my daughters flat. Both times i cannot fault the service given by Academy. Clare is straight back to you, which is so important, with dates and times and keeping you informed. She was also really helpful in terms of draining our old tank and went above and beyond on customer service. They guys that did both our jobs, were there on time, didn't leave a mess and were very professional and helpful. They even took my daughters old bath away for her, which they didn't need to do, such is the service you get with Academy. Wouldn't hesitate to use them again.
Customer in Hertfordshire01/04/2019
The trader replied (on 30/01/2020)
Thank you for leaving us such a glowing and detailed review. It was our pleasure to work with both you and your daughter. We are delighted to know you are happy with the service you received on all levels throughout our company and at both addresses. Customer satisfaction is the most import thing to all of us here and to know a job is done well and you are happy is of the most value to us. So we would like to thank you again for taking the time to leave a review and helping others to be able to put their trust in us and our service., Ps. thank you for the flowers :) Warmest Regards, Clare & John
Exceeded Expectations
Customer Service
Quality
Value
My boiler was so noisy that it made my house actually vibrate. Previous plumbers (when they bothered to turn up) had said various things and never managed to fix it. Academy Heating turned up when they said they would and within seconds had diagnosed and fixed the problem. House is now silent. So happy. I cannot recommend highly enough. Great service, professional, reliable, knowledgeable and friendly!
Customer in 10/03/2019
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John
Boiler fault
Customer Service
Quality
Value
My boiler needed new parts during the present very cold spell which were very promptly fitted. Thank you Academy for your good service,
Customer in Greater London05/02/2019
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John