Academy Remedial Surveyors Limited

I’m a home seller and today finally received my buyer’s lender’s reply approving his mortgage application. We wouldn’t have got this without Rays invaluable service and help. On Fri 24Oct my buyer’s lender said they find “dry rot” at my property hence “unsuitable for lending”, to reconsider they want a Timber Report with 10-year indemnity backed guarantee transferable to the buyer. I was shocked as I only have timber decay on my external balcony which does not seem to be dry rot. I spent the weekend urgently searching online and luckily found Ray, thanks to these reviews. I left urgent message on their website on Sunday and received Jenny’s call on Monday (around 9am), she fully understood my needs and helped me booked an urgent appointment on Wednesday(29Oct). Ray came punctually and after parking the car, the first thing he said is he would be very very surprised to find the dry rot for a property of this kind - and he was right! After a thorough inspection of the flat, the balcony timber decay is indeed a common wet rot, not the dry rot! Ray even sent me the report same day. The lender was difficult and came back 2 days later still asking for “10-year indemnity backed guarantee”, Ray then immediately wrote an email clearly explaining his report diagnosed the issue being only common wet rot which doesn’t require specialist works hence such guarantees not applicable. I can’t thank Ray and Jenny enough for the professionalism and super quick response and everything

Ray did a damp survey for me on my flat that I am renting. It was very comprehensive and professional with lots of really sensible, good advice for dealing with an older property. He has been very helpful and responsive to my calls - even phoning me from holiday when I needed some reassurance ! So welcome in what has been a stressful situation. Would highly recommend.

We have used Academy Remedial Surveyors twice. They have provided a very professional and reliable service. The instruction was performed fairly quickly. The assessment provided a lot of context to the findings and the recommendations were fairly straight forward and realistic. The report was delivered very promptly. Highly recommended.

Academy Remedial Surveyors are extremely professional and also very friendly and helpful. They went over and above to provide a survey for me in the format my lenders wanted and in an extremely timely fashion making things easier for me. They are highly qualified and experienced and because they are independent surveyors you know they will only advise you to do what really needs to be addressed. I can highly recommend this company. Ty Jeffries

I needed a surveyor to diagnose the damp issue in the cellar in our old Victorian house and a rear room which has mould. The cellar is only used for storage, if that!, I had been told there was damp issue in the cellar and required tanking, etc, significant works and cost. Ray Baker presented his report and gave me options for the cellar which were professional and truthful. He was not like other tradesmen looking to do expensive work. His report was unbiased and independent and presented options which clearly gave common sense approach; he identified both necessary and unnecessary work. I would definitely recommend this company, Ray Baker for his knowledge, experience, truthfulness and common sense. For the rear room he gave me clear/concise instructions which specifically addressed the problem. It was a huge relief for me and saved me unnecessary expense when he reassured me that the remedial works required in the cellar and rear room were sufficient to fix the problem in the long-term. I would also say the service was both prompt and efficient and the survey booked and report done in a timely manner. Both Ray and Jenny in the office were responsive, which is what is required in this busy and expensive business landscape.

We needed a surveyor to figure out a damp issue in our Victorian house that had completely foxed our builder. Ray’s level of experience and knowledge inspired confidence from the start. It was a huge relief when he reassured us that the remedial works our builder had already done were sufficient to fix the problem in the long-term. I wonder if a surveyor attached to a contractor would have given the same advice? We would thoroughly recommend him to give an independent, unbiased opinion.

We’re first-time buyers, and our mortgage lender requested that we get a Timber & Damp Survey completed at our ground-floor conversion flat before they would proceed with the mortgage offer. I read online that independent surveyors are the best way to go as they are not associated with a company that tries to tell you about issues to sell you work, and I came across Academy Remedial Surveyors. Their glowing customer reviews attracted me, and better yet, the quotation was reasonable compared to others I’d had. Not only that, but the service I received from both Jenny and Ray was very professional from start to finish. The survey was booked in that same week, and the report was sent to us earlier than the end of the given time frame, which was much appreciated, as we were nervous it might tell us something awful! Luckily, it didn’t, but the report was comprehensive and advised us of areas in the property to keep an eye on moving forward, which we’re grateful for, being new to all this. I would not hesitate to recommend AR Surveyors to anyone buying a property and would certainly use their services again. Thank you!

Ray was prompt to come out, quick at delivering his written report, and thorough and sensible in his advice on some localised dry rot we had found. I'm so glad we got him rather than one of the companies who have a vested interest in telling you that huge amounts of work need to be done, by them.

Ray got in fast and provided his report on the same day as the inspection. A thorough report with a solid explanation of all damp concepts that were easy to understand. Can recommend!

Mr Baker arrived a s planned. He was clear in his explanation and provided a useful commentary during the inspection. It was a limited area inspection (at my request) and this process took about 25 minutes. I was happy with the description and advice during the visit and the post-visit report is clear and as thorough as it can be without an intrusive inspection. It gives me the information I need on which to act to remedy the damp intrusions.