AGL uPVC Sprayers Limited

AGL quoted to fit a new bathroom, plaster and decorate a hall/landing/bedroom, and fit carpet/laminate to these rooms. We were advised in the quote that the work would take approximately 2-3 weeks. Once the work started, it initially made good progress. However as the project went on it became increasingly drawn out. What started as a 2 week project eventually took 12 weeks! Though illness caused some delay, this did not justify such a huge wait. We had to start phoning and texting on a nearly daily basis as nobody was turning up or responding. At one point the project manager became un-contactable for 2 weeks. It turned out he had gone on holiday without informing us. We eventually had to write a letter of complaint before we got any response. Following this the work did continue, though a couple of bodges were noted - broken floorboard repairs were initially fixed with expanding foam until i asked for the board to be replaced. An extra piece of carpet was used to hide laminate that had been cut too short - very disappointing. The quality of the bathroom work was generally good. The decorating was average. They also had to be chased multiple times to send a copy of the contract and electrical certificate. We were never offered any compensation despite the project massively over-running, just an apology. I suspect if we hadn't mentioned the bodges they would have been left hidden. We felt a bother to them and that they were more interested in a bigger project elsewhere.

Thank you so much for your excellent service with our new bathroom conversion excellent job again

I hadn't used AGL Services before, but I will call them again, as I am very pleased with the work that they carried out. They were prompt, punctual and did an excellent job replacing and decorating our cloakroom.

We have had lots of work done by AGL, including repointing, roof tiling, rewiring/electrical work, replastering, flooring and some plumbing repairs. I would strongly recommend them, they are very reliable, and finish everything to a very high standard. Their people are knowledgable and passionate about what they do. They went above and beyond to make sure we were happy with the finish to our home and customer service has been excellent with all the paperwork/billing sorted out upfront, no surprise costs. Very likely we will be using them again.

Just had our lounge plastered, decorated and carpeted by AGL Services. Overall excellent value for money, fantastic finish and work all completed on schedule. AGL Services turn up when they say they will, provide a polite professional service and openly offer great advice on the work required and finishes. We have used AGL twice in the past for carpet, and will definitely use them again in the future for our next project. Keep up the good work!