AMT Heating Ltd

I find your view of my demeanor during our communications to be entirely unfounded. From first contact to post install I was available to answer all questions, even outside of work hours We specified that your install would last up to two days. Both of which I was in attendance, personally installing the boiler and answering questions about flue positions & pipework - receiving a text later that evening with a question which included a photograph showing my tools on-site from that day Josh is not an apprentice, he has 7 years experience in the industry. His competence and professionalism must have been apparent as you contacted him several weeks after completion, asking for his help After a long conversation attempting to alleviate your concerns that the boiler was faulty because of a small pressure drop over several weeks post install, the advice given indicated the most likely cause would be a leak on the existing heating system, which was not installed or worked on by us Vaillant were in attendance that day but found no fault or issues with the boiler or the installation. Their advice was that the pressure drop was in all likelihood due to a small leak on a pre-existing radiator valve that the Vaillant engineer identified whilst on-site. The Vaillant report confirms the engineers findings. Again, this radiator was not installed or worked on by us Our aim is to provide a professional service, and this review is not indicative of several other customers experiences