AMT Heating Ltd

Disappointed, distressed, upset and inconvenienced by this company. The work was for removing the existing condensing boiler and replace with a new combi boiler. Alex was a very different person when quoting for the works, but as soon as he arrived he had a poor attitude, was condescending about any questions we had about the work and generally wanted us to not ask anything. This was a 2-day job according to him and the 1st day only the apprentice (Josh) turned up and did the work. Alex only turned up for half a day to finish the job the next day. This was horrifying because Josh was lifting 40-50kg items on his own upstairs without any safety equipment. We had problems with the installation afterwards and Alex refused to visit to inspect the problems meaning we had no choice but to pay Vaillant to come out to fix the problem. We also noted the mains pipe was left running through the loft even though the cold water tank was disconnected. This pipe should have been moved and we should have been informed and advised about it by Alex, but he said nothing. We felt Alex took advantage of our lack of knowledge of boiler systems. He charged the maximum price even though he did the bare minimum work (e.g. didn’t relocate gas pipes or water pipes). When we tried to speak to Alex, he was rude and condescending and refused to check his work. We cannot recommend this company and we will taking matters further.

From the time of the initial survey to the completion of the work I found Alex to be extremely professional and clearly a highly experienced heating engineer. His level of knowledge and approach instilled confidence that the work would be completed to a high standard. I have not been disappointed. A big thanks to Alex and Josh from AMT. I can understand why AMT is a preferred installer for Vaillant. Highly recommended!

AMT installed our boiler 12 yrs ago and to date we always call as and when we require their services. Had an issue less than a week ago and contacted Alex, he was prompt to get back to us and schedule a visit, I explained the issue at a high level so with that they could prep for the worse case of having to replace the thermostat. On the day our thermostat was broken, so a new one was installed, and a service carried out. Very professional service and very friendly in his visit to carry out the work.

This company are totally reliable, hard working, polite and work to a very high standard. Our bathroom they installed is perfect and I would highly recommend them.

I had no hot water or heating. I contacted AMT who I had used previously and Alex attended promptly. The problem was diagnosed and a new part fitted all in the same day. Alex was efficient, courteous, polite and did a clean job. The price was reasonable. The service provided by this company was excellent and I highly recommend them.

My boiler recently started to leak which quickly became much worse over several days. On the initial callout Alex was able to come around the following morning to diagnose the problem and order in some new parts. When these parts arrived, Alex did a fantastic job repairing the boiler and giving it a much needed service afterwards. It's now in perfect working order, very happy with the job.

*NB This review is very overdue, due to family health issues.* Having been badly let down by a major co after complete failure of my 12 year-old combi boiler, I contacted AMT Heating Ltd, encouraged by excellent reviews on WhichTT & Checkatrade. Alex was swift and responsive with his communicatons. Unsurprisingly, he was busy, but I was confident enough to wait for his first availability, rather than try anyone else (some others I approached weren't so good replying!) and my instinct was absolutely correct. Alex and Josh arrived, on time and with a brilliant, friendly customer-focused attitude; amenable, professional and clearly knowledgeable. Josh spent the day doing the powerflush, explaining everything, happy to answer questions, he's an excellent, good-natured worker, even went the extra mile trying to resolve a related matter, rather than heading straight off. Unfortunately, the boiler heat exchange was beyond repair, so Alex informed me of all my options; the amount of detailed information he offered, including a lengthy phone call, was highly impressive - no 'hard sell', purely objective information, backed up by his extensive experience. Ultimately, I opted for a new boiler, which Alex and Josh returned to fit. Again, absolutely faultless in their approach, couldn't do enough to get the job done to a high standard - including Josh returning to finally rectify an issue with a couple of my radiators. Cannot recommend AMT highly enough! Huge thanks to Alex and Josh.

I realised early evening that I was without hot water or gas central heating and I emailed Alex, whom I'd not contacted before, to ask if he could maybe come the following day to look at my boiler. He emailed back that evening and asked me a couple of questions. He then advised me of a simple fix I could do myself, and it worked a treat. It was such a generous gesture and he is clearly a person to trust. He will definitely be my first port of call for more substantial plumbing work in the future.

AMT relocated and installed a new Combi boiler in 2020 . The installation was first class clean and efficient. AMT have done the Annual Services since then. Alex has just installed and commissioned a new range gas cooker today and re-routed the pipe work as necessary. As expected the work by Alex was neat and tidy again and the pricing for the work is again very reasonable. The company is reliable and punctual.I would definitely recommend AMT.

We’re really happy with communication, professionalism and workmanship of Alex and Josh at AMT and would wholeheartedly recommend. Having contacted AMT, Alex was quick to respond and talked me through the process and work that would be carried out to replace our boiler. He also highlighted common issues in the system as a whole that might require extra work and charges - power flush, pump replacement etc. On the day, Josh arrived promptly as promised. The work was completed to a high standard and we were kept updated throughout the day. The system was tested and house left tidy.