Endorsed by Which?

APG Domestic Services Limited

4.9

464 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Heating contractors

  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
464 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Boiler System Overall
Customer Service
Quality
Value
Our current boiler system was around 35 years old with an old tank hidden in a cupboard upstairs and a boiler around 10 years old in the kitchen that was reaching the end of its usable life. Chris from APG came out to view our old system and explained what options were available to bring our heating and water system into modern times. We chose a Worcester Bosche Combi Boiler which fitted into a small kitchen cupboard hidden away and all brand new pipework and flue. We no longer needed a tank so this was removed and all old materials and boiler were taken away. Once the new system was in place we were given a user demo by their installer who carefully explained what each function did on the boiler. Harry and George of the Installation Team for APG were punctual, knowledgeable and very clean and tidy with their work. Everything was taken away at the end and there was no mess whatsoever for us to clean. We've had the new system in place for a few days now, instant hot water, a far more efficient heat through our radiators and we are really pleased with our investment of a new modern system. I fully recommend APG for their reliability and knowledgeable employees and trust in the work they complete.
Customer in Lancashire Posted on 21/09/2023 , work completed 15/09/2023
The trader replied (on 22/09/2023)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to potential new Customers. I am sure Harry and George will be very suited with your kind words. We look forward to working with you again, in the future and would like to thank you once again for your Testimonial, from all the Team at APG.
Great service from start to finish
Customer Service
Quality
Value
Carried out power flush of central heating system and cylinder. All work carried out to agreed schedule and in a very professional manner. Genuine, honest company to deal with, all staff I dealt with a credit to the company. Will definitely use again.
Customer in Lancashire Posted on 21/09/2023 , work completed 18/09/2023
The trader replied (on 22/09/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear you are happy with the service we provide. We look forward to working with you in the future and thank you once again for your recommendation and kind words, from all the Staff at APG.
Very professional company
Customer Service
Quality
Value
I have used APG for many years for servicing and repairs. Their work is always done to a high standard and the engineers are reliable, polite and good at explaining technical issues. They also respond promptly to an emergency.
Customer in Lancashire Posted on 11/09/2023 , work completed 11/09/2023
The trader replied (on 18/09/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide & would like to thank you for your continued support. We look forward to working with you in the future from all the Team at APG.
Excellent workmanship
Customer Service
Quality
Value
Callum and James came to carry out a bathroom refurbishment, mainly taking a bath out and replacing it with a shower, new flooring and some work on the toilet, although there were a couple of setbacks which were nothing to do with them they approached the work confidently. Their work was of a highly professional standard and we were very happy to have them in our home. They were courteous and considerate at all times. Also Howard who came to measure and price the work, came back to answer a couple of queries that set our mind at rest, he too was patient, kind and courteous towards us.
Customer in Lancashire Posted on 05/09/2023 , work completed 14/08/2023
The trader replied (on 12/09/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with Callum and James' workmanship and standard of work, recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us and to potential new customers. I am sure Howard our Bathrooms Operations Manager, will be very suited with your kind words & review. We look forward to working with you again in the future and would like to thank you once again for your testimonial, from all the Team at APG.
Excellent service and workmanship
Customer Service
Quality
Value
Quickly responded to my call concerning a leaking cold water storage tank, arrived within the hour, made an assessment and temporary fix until replacement tank fitted as arranged. Very polite, tidy and helpful engineers/plumbers, high-quality supply and fit, all old materials taken away. Will use again if required. Thank you.
Bernard in Lancashire Posted on 15/08/2023 , work completed 14/08/2023
The trader replied (on 05/09/2023)
Thank you Bernard for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to potential new Customers. We look forward to working with you again, in the future and would like to thank you once again for your Testimonial, from all the Team at APG.
Great Service
Customer Service
Quality
Value
Requested an Engineer to rectify a problem with my gas boiler. He arrived approximately 1 hour after my call, brilliant service. Problem was solved very quickly, happy customer. Will definitely use again should I need to, Thank you
Customer in Lancashire Posted on 10/08/2023 , work completed 09/08/2023
The trader replied (on 11/08/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future & thank you once again for your review, from all the Team at APG.
Top Team!
Customer Service
Quality
Value
From quote to fixing of our solar panels and battery storage system everything has been perfect. APG quoted us one week and started work the following week. All the workers have been very courteous and patient with us as we asked questions (as solar power is a totally new concept to us). They tidied up every day and on completion of the work you couldn't tell that they had been. We are so pleased with every aspect of the installation and would have no hesitation in recommending APG to anyone. Well done guys!
Customer in Lancashire Posted on 05/07/2023 , work completed 29/06/2023
The trader replied (on 05/07/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to potential new Customers. It is great to hear that you are pleased with the installation and with our Teams workmanship. We look forward to working with you in the future & thank you once again for your Testimonial, from all the Team at APG.
Excellent service from start to finish
Customer Service
Quality
Value
I have used APG before to install a solar PV system several years ago and so asked for a quote to install a new oil fired Combi boiler to replace a very old range cooker/boiler. This included fitting /replacing several radiators, updating the hot water system and removing all the redundant equipment. The quote was very detailed and competitive (unlike some others I received). All the work has been completed as specified with no increase to the price quoted despite a few extra parts being needed. The installers, James and Matt were a pleasure to have working in our house and were helpful, polite and keen to ensure that we were pleased with the work and that everything was fitted to our entire satisfaction. The standard of work has been excellent and I would thoroughly recommend APG as a company to deal with.
Paul in Lancashire Posted on 28/06/2023 , work completed 28/06/2023
The trader replied (on 28/06/2023)
Thank you Paul, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us. I am sure James and Matt will be more than happy with your very kind comments. We look forward to working with you in the future and thank you once again from all the Team at APG, for your Testimonial.
First Class as always
Customer Service
Quality
Value
Another first-class result from APG. We have used them many times and as usual, every single aspect of the job was excellent. From the initial quote to the completed job and throughout the process, APG performance was First Class (as always) Harry who completed the work was outstanding. He was professional, friendly and left everything perfect upon completion. He also went out of his way to research another aspect of the heater which was not included in the job. Thank you Harry you were exceptional, and APG thanks once again. Why would we ever go anywhere else?
Kym in Lancashire Posted on 26/06/2023 , work completed 02/06/2023
The trader replied (on 28/06/2023)
Thank you Kym, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and reviews such as yours help us to prove that we can deliver what we promise, which is very important to us. I am sure Harry will be more than happy with your recommendation and very kind comments. We look forward to working with you in the future and thank you for your continued support from all the Team at APG.
Fantastic Service with Fantastic Product
Customer Service
Quality
Value
I have had home solar panels with battery back up installed and can not fault the 1st class service and installation. I always base my reviews on whether I would want/trust the company to enter my own parents home. The installation team and staff on the end of the phone are polite, understanding and considerate to your needs,wants and requirements. I have already and will continue to recommend APG to anyone who is requiring their expertise. A special mention to Chris & Christian for their advice and assistance with something I knew very little about from the start of the journey. Thank you.
Customer in Lancashire Posted on 13/06/2023 , work completed 13/06/2023
The trader replied (on 28/06/2023)
Thank you for taking the time and trouble to leave a review for us. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. I am sure Chris and Christian will be very happy with your recommendation and very kind comments. We look forward to working with you in the future and thank you for your continued support, from all the Team at APG.