Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

161 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
161 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Highly Recommend
Customer Service
Quality
Value
We were recommended BeeXpress by a trusted builder and could not be more satisfied with their service. The engineer Ben is kind and polite, at every step he explained what he was going to do and also gave a clear and transparent run down of the issues found and fixed and further recommendations. All work was carried out in a very methodical and meticulous way with great care to the property and the site was left spotless. Administrative backup from the office was equally speedy, friendly and efficient. We were sent a detailed costing before agreeing to any further work including an estimate for the time it would take which was met exactly. The engineer arrived precicely at the arranged hour and we had received a call to notify us of him arriving 45 minutes before arrival. Professional, efficient and friendly service all round.
Customer in Greater London Posted on 09/11/2023 , work completed 08/11/2023
Great work
Customer Service
Quality
Value
Ben turned up on time to service my boiler also did some other work on my system .His pricing is excellent and I can't recomend him enough .If you are looking for a reliable and honest plumber .Look no further than Ben.and BeeXpress
Customer in Greater London Posted on 05/09/2023 , work completed 31/08/2023
Excellent work
Customer Service
Quality
Value
I asked BeeXpress for an annual service of my boiler, which they had installed five years ago. Their service was exemplary. They confirmed the appointment. The engineer arrived on time and carried out the work. He was driendly and tidied up afterwards. This was all done in an exemplary manner. Thank you
Customer in Greater London Posted on 30/08/2023 , work completed 17/08/2023
Excellent work
Customer Service
Quality
Value
I have used BeeXpress twice. The first time my boiler broke down on one of the coldest days of the winter. Ben came at 8.45 pm and sorted the problem. On the second occasion, I again got a quick response. Ben is very knowledgeable and I have confidence in his ability to deal with boiler problems.
Customer in Greater London Posted on 28/03/2023 , work completed 22/03/2023
The trader replied (on 20/07/2023)
Thank you for your kind review. We work hard to get to our customers quickly when we know they have a boiler issue in the middle of the winter.
Great Service - very happy - highly recommend!
Customer Service
Quality
Value
Thank you for the great service. The boiler is fixed. The heating is on and the hot water is flowing again. Very happy. The engineer was very professional, knew exactly what he was doing and went out of his way to get the part and fix the problem within a matter of hours. Communication was great and I was called when the engineer was on his way to my house. Many many thanks, again.
Customer in Greater London Posted on 03/03/2023 , work completed 03/03/2023
Great work
Customer Service
Quality
Value
I have used BeExpress since 2017 when they replaced our boiler and later changed some radiators, and carried out boiler services on an annual basis. I have always been impressed by their personal, tailored service. Their engineer, Ben, always explains what he is doing and provides clear estimates for any replacement parts or additional work. He is polite, friendly, knowledgeable and tidy. The office staff are also very accommodating, polite and pleasant. On a rare occasion in the past I have needed an emergency callout and this was dealt with promptly. I have recommended the company to other people and would be happy to do so again.
Customer in Greater London Posted on 14/12/2022 , work completed 14/12/2022
All round excellent Heating Engineer
Customer Service
Quality
Value
Ben has my go to heating engineer for about 2 years now. It was a hard struggle trying to find a reliable engineer, as my house has an unusual combi/dedicated cylinder/radiator skirting setup that uses a variety of Honeywell Evohome controllers. Luckily I discovered BeeXpress via the Honeywell installers service. Ben is VERY informed on not just Evohome, but on all eco friendly and alternative heating sources, he has tweaked my setup and keeps me informed on what my house can/can't install. If he ever stops trading/moves away I think I might cry as he is the only one who "gets" my home. Judith in the office is an absolute dear, who is always friendly and will always update me in good time when the appointments are due/need to be amended in good time. Honestly I cannot recommend BeeXpress enough, they get my vote!
Customer in Greater London Posted on 25/10/2022 , work completed 21/10/2022
Friendly and competent
Customer Service
Quality
Value
We find Ben friendly, competent and when he gives you a time for an appointment, it's always kept. Should something happen that needs adjusting etc. he comes within a short time, appropriate to the level of urgency and fixes it. He is patient and waits at the end of the job to try and test the efficacy of the job. We are very happy to be in good hands with Ben. The office is competent but I remember vaguely that it's not always plain sailing. Though they iron things out and are always at hand to help you. Alex
Customer in Greater London Posted on 21/10/2022 , work completed 22/09/2022
Above and beyond.
Customer Service
Quality
Value
Ben installed a new flue to our boiler. The timing was critical because of other building work that followed. He accommodated us at short notice, staying late into the evening to complete the job. I have no hesitation in recommending him.
Customer in Greater London Posted on 07/04/2022 , work completed 06/04/2022
Reliable, friendly and trustworthy
Customer Service
Quality
Value
I've used Ben at BeeXpress several times. He always comes when he says he is going to. He's always friendly and knowledgeable. His work always seems good and reliable.
Customer in Greater London Posted on 01/04/2022 , work completed 30/03/2022