Endorsed by Which?

Blakes Security Systems Ltd

4.9

59 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blakes Security Systems Ltd is an established family run business, recognised as approved 24 hour master locksmiths. Over the years we have built an extensive customer base in the domestic, commercial and public sector. We are based in Rochester and operate throughout the South East.

We provide a complete locksmith, security consultancy and installation service. Specialising in burglary prevention, intruder alarm systems, CCTV, access control, door entry systems, master suited locks and UPVC locking mechanisms repairs.

Our shop offers key cutting services. Ranging from domestic household keys to vehicle, safe, antique, church, padlock and security keys. We stock a large range of ironmongery, UPVC locking mechanisms, padlocks, a vast array of door locks, security cylinders and safes.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Alarm and security equipment installers

    • CCTV installation
    • Door entry systems
    • Access control
    • Safe Installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Double glazing

    • Double glazing repairs
  • More Services

    • upvc spares hardware master suites key cutting safes

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
59 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
First Rate Service! Wouldn’t go anywhere else!
Customer Service
Quality
Value
I have used Blakes for many years but most recently for the installation of new alarm system and new locks throughout the property and a safe. From start to finish they have all been consummate professionals and have put me at ease. From the young man in the shop who supplied me brochures and talked me through my options at length, to the lady on the phone who was extremely courteous and made us aware throughout the whole job when people would arrive. James & Jacob who fitted our alarm were so professional and tidy. I had expected a lot of mess from the work but the house was left immaculate which was a huge relief! I am truly delighted with all of the work and the quality of all the equipment installed is top-notch and looks very smart. Mr Blake is extremely knowledgeable and has given me an exceptional amount of time allaying my worries and giving advice. At no point was pushed in any way or to get anything that was not required. The whole team are a delight!
Customer in Medway Posted on 05/11/2020 , work completed 05/11/2020
UPVC Door locking mechanism repaired
Customer Service
Quality
Value
My UPVC kitchen door had decided to remain permanently closed and locked. I phoned Blakes and explained the issue. At their request I sent some pictures by email so that they could identify the door type and components. An appointment was made for the next day. The engineer arrived on time. The locking mechanism was removed and a new gearbox was installed and all necessary adjustments and lubrication made. The repairs were explained. The service was professional with proper regard to my home. I am writing this after receipt of the invoice. The price charged was good value for the excellent service on site and the administration at the office. I would not hesitate to use them again or recommend their services to others.
Paul B, Maidstone Posted on 18/09/2020 , work completed 17/09/2020
Professional service
Customer Service
Quality
Value
I needed a replacement lock for my front door and contacted Blakes after finding their details on this site. The Engineer arrived at the exact time scheduled, diagnosed the issue and proceeded to replace the cylinder. Mechanical parts were lubricated and the door was adjusted. It is actually better than it was before. I also needed extra keys cut and these were ordered and waiting for me when I arrived at the shop. A very professional, courteous service with excellent workmanship. I will not hesitate using Blakes again if the need arises and also recommending them.
Customer in Medway Posted on 11/08/2020 , work completed 11/08/2020
Excellent work. Friendly staff.
Customer Service
Quality
Value
We have previously used Blakes for keys, but on this occasions needed the locking systems on five doors overhauled / refurbished. After a preparatory visit from Blakes, we decided to replace the locks on three doors and refurbish the other two. Everything is now good and we are very pleased with the outcome. Whilst Blakes may not be the cheapest, their products and the workmanship are excellent. Great work. Friendly staff. We would have no hesitation using Blakes in the future and highly recommend them.
Customer in Medway Posted on 21/07/2020 , work completed 16/07/2020
Installation of Alarm System
Customer Service
Quality
Value
Excellent Service We have used Blake’s for sometime now for locks and keys but have just used them to install our alarm system in a commercial building. We cannot rate them highly enough, extremely professional from start to finish. James who installed the system took real pride in his work, given this was a Commercial building the attention to detail and the effort taken to hide all of the wiring exceeded my expectation. I would certainly use Blakes as my first option on any locks or security issues
Customer in Medway Posted on 19/06/2020 , work completed 10/06/2020
Exceeded all our expectations
Customer Service
Quality
Value
The first site visit left us with complete confidence. Have never felt so at ease with a product, or install, and then my confidence was exceeded by the professionalism of the team from Blakes. Also the quality of the products. Cliff and his team showed expertise at every stage. Their tidiness in my home was greatly appreciated. I have no hesitation in recommending Blake Security Systems Ltd or their products.
Alan, Kent Posted on 04/11/2019 , work completed 04/11/2019
5 STAR SERVICE FROM BLAKES SECURITY
Customer Service
Quality
Value
I have used Blakes for many years and always found them very helpful and efficient. We recently had a burglary while in the property, luckily disturbing them in the process, thieves took various car keys, all house keys, cash, wallets etc. Blakes took control and arranged, new locks, blocking of car keys and generally helping, which has been much appreciated as I was very stressed out by the incident. Thank you once again to all staff and contacts who have been fantastic.
Customer in Medway Posted on 20/09/2019 , work completed 12/09/2019
Updating Old Alarm System
Customer Service
Quality
Value
I first contacted Blakes Security as an emergency callout due to the alarm beeping. James arrived and after fixing the fault checked the entire system, making recommendations for an upgrade. I then had to call again for a lock repair and Mr.Blake arrived in 10 minutes to fit a temporary barrel so we were able to use the door! After James' visit and sound advice, I decided to go ahead with the first stage of work to the property. This was completed in a most professional manner with minimal disruption. Whilst here they adjusted the timing of the sensor motions on floodlights as well. We discussed options for additional work which will be completed at second stage. I am confident that further visits will meet the high standard of professional expertise that Blakes have demonstrated. I certainly would not hesitate to recommend this excellent Company to anyone!
Customer in Kent Posted on 01/07/2019 , work completed 30/11/2018
Responded immediately to a late call
Customer Service
Quality
Value
The multi-point lock on the back door at my parent's house failed late in the afternoon. I was at work about 3 hours drive away, so called Blakes in Strood at 4.30pm. At 5pm one of their engineers arrived on his way home, and fixed the lock to make the house secure again. They were very honest in advising getting a new door as further repairs would be uneconomical due to the age of the existing door and scarcity of parts. Have used Blakes before and am always reassured by their openness and sound advice. Wouldn't hesitate in recommending them to anyone needing an honest appraisal of work needed.
Customer in Medway Posted on 03/06/2019 , work completed 29/05/2019
Highly Recommend
Customer Service
Quality
Value
From first visit to completion of work, friendly, professional, took time to explain everything and would recommend them to anyone. The quotation arrived as expected giving full information on a full security system and installation of a CCTV system. After agreeing price advised of date for installation and how long it would take. Contacted prior to start of work to ensure date was still convenient. Installation more than meets our expectations, work completed cleanly, professionally and in a friendly manner. Everything was explained in a friendly manner ensuring we had an understanding of the systems before leaving our property. Also feel extremely comfortable in being able to contact them should the need arise and will keep in touch for maintenance of the systems.
Customer in Medway Posted on 11/04/2019 , work completed 11/04/2019