BlockBusters Drainage and Plumbing Services

From the minute I contacted the company my problem was dealt with very efficiently. I felt valued as a customer and I was made to feel confident that the problem would be solved. A date was arranged for the 5th June and James the engineer arrived promptly having given me details of his whereabouts and timings. He explained in detail what he was going to do and carried out the work. The problem was then rectified. He then arranged for a CCTV camera to come and look to see if there was an underlying problem. On the 14th June, another engineer came to carry out the survey. This was carried out very efficiently all the while explaining what he was doing. He was very courteous and polite. In fact, the report that followed said that there didn’t appear to be an underlying problem and that the drains had been well cleaned and any debris removed. To date, I haven’t had any more problems. I wouldn’t hesitate to use this company again and would indeed recommend them to other people. I wish them every success because they deserve it.

I wanted to say how impressed I was by the work carried out by Rhys and Connor who work for Blockbusters. They were extremly polite and professional. It was immediatly apparent that they were both well informed about what was needed and this instilled a great sense of confidence in me. I know nothing about drains etc so it was very important for me that I could trust what was being said and advised. This was most certainly the case. As a result I would have no hesitation in recommending BlockBusters and would like to thank them very much for the efficient way they addressed and resolved the problem.

I called up BlockBusters Drainage and Plumbing Services with an urgent issue of an over flowing drain. They were extremely busy, after all the freezing weather and impact on peoples drains and plumbing, but reception were polite and couldn’t seem to do enough to ensure that the problem was dealt with that day. They kept in touch we me throughout the day and I was aware they stopped work at 8pm. At 8pm James called me and said he was 30 minutes away. He was working here in pitch black other than his torch in the rain for over 35 minutes. He was incredibly courteous, went over and beyond his work hours to help me. It is staff like James and a friendly, helpful reception team that would ensure that I not only use BlockBusters again…. but would highly recommend them.

Blockbusters replaced our water supply pipe. I would highly recommend this company. Very polite engineers, helpful telephone team, and willing to rectify any glitches that occurred.

From ringing and speaking to a lady to then Jamie the plumber attending to my emergency job to remedy a botched job previously done the day before by another plumbing company. Jamie told us all the way what he was doing, cleaned up afterwards and he was very professional and I will 100% be using Blockbusters again.

Can I please put on record how absolutely delighted I was to contact such an utterly professional company! It restored my faith in humanity after the inefficient idiots with whom I had been dealing earlier in the day. From the person who answered the phone on my initial call, I think her name was Kerry, through to your two engineers, Jamie & Gavin, everyone was thoroughly professional. The problem was identified and dealt with efficiently and the house left completely spotless. There was a tremendous ‘can do’ attitude from everyone. I would have no hesitation in recommending your company to anyone for similar work. Thanks to all concerned.