About
Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
322 reviews
Recommended
Recommended
by 94% of customers
Sort by
New Front Door
Customer Service
Quality
Value
Britelite were professional, prompt, concise and extremely polite from my initial enquiry through to payment and installation of our new front door. We got quotes from other firms, but they were underhand and unprofessional in their conduct. I was really taken back by how Britelite conducted themselves, a very high standard. The front door was better than we imagined and to such a high secure quality. I would definitely recommend Britelite 10/10 :-)
Customer in Greater London
, work completed
Recommended
Replacement windows
Customer Service
Quality
Value
Britelite have done several jobs for us including replacing a large conservatory. We needed 4 windows replaced which they did very well. Arrived on time and were very tidy and professional. Pleasant and friendly fitters. Would recommend the company.
Customer in Kent
, work completed
Recommended
Window replacement
Customer Service
Quality
Value
The work was carried out efficiently and quickly. 9 windows replaced in less than 2 days. The installer, Andrew, was quick, clean and efficient. Product was delivered within the agreed time frame at the agreed price. These are early days but the the product seems to be completely satisfactory.
Customer in West Sussex
, work completed
Recommended
Very happy customers
Customer Service
Quality
Value
We are very happy with the whole experience. From the sales rep to the surveyors to the windows and fitters and admin dept. Excellent and very professional service from each person. Thank you. Would definitely recommend this company.
Customer in Greater London
, work completed
Recommended
Brilliant!
Customer Service
Quality
Value
Very professional and thorough; correspondence was brilliant and everyone I came into contact with was friendly, honest and professional. The door looks amazing. The fitter was respectful of the property and did a fantastic job. A very, very good experience from start to finish with this company. Would definitely recommend 👌
Customer in Essex
, work completed
Recommended
Front Door
Customer Service
Quality
Value
We contacted Britlite to do a quote for front door . We agreed and the work was carried out with great care and workmanship had a little problem a few months later and was promptly resolved . I would recommend britlite for windows and doors communication and after care is excellent
Customer in Kent
, work completed
Recommended
New windows
Customer Service
Quality
Value
We went through various choices of different types of window that would suit our property. We selected aluminium windows in black with leading that would be in keeping with other houses in the street. They look fantastic and well worth every penny.
Customer in Greater London
, work completed
Recommended
Quality Installation
Customer Service
Quality
Value
Really pleased with the process of ordering Bi folding doors from Britelite From the initial enquiry through to the installation . we were informed of the progress of our order at every step and everything happened when stated . Very happy with the quality of the doors and installation. We had some minor snags which were dealt with promptly and efficiently
Customer in Kent
, work completed
Recommended
Professional and windows look fabulous!
Customer Service
Quality
Value
Recommendation from a family member, and I was not disappointed. Pleasant experience from start to completion. Good communication throughout and swift resolution of any issues. Windows and doors are superb quality and look amazing. Installation was completed in a timely manner, and the installation team were very professional and efficient. Highly recommend. Thank you.
Customer in Berkshire
, work completed
Recommended
New Windows
Customer Service
Quality
Value
The work done replacing all the windows was done by the fitters efficiently and were friendly and the mess was cleared away when work was finished. A couple of small problems were when brought to their attention was dealt with promptly. All in all very happy with the outcome.
Customer in Hertfordshire
, work completed
Recommended
Great work fitting my windows and doors
Customer Service
Quality
Value
Your installation team did an excellent job fitting my windows and doors; they were very professional and exceeded my expectations. Lambi was very good at explaining and answering my questions. The windows and doors look great, and I am very pleased with work carried out . I am glad I selected Britelite from the alternatives.
Customer in Hampshire
, work completed
Recommended
Everything as promised
Customer Service
Quality
Value
Used by my late parents and now by myself . Excellent did everything promised and communication was excellent.
Customer in Surrey
, work completed
Recommended
Excellent Service!
Customer Service
Quality
Value
All aspects of the installation were great, from the lady in the office to the fitters themselves, all were very courteous and extremely helpful. The fitters were really tidy and polite. We would definitely recommend Britelite to our friends and family. Thank you for an excellent installation!
Customer in West Sussex
, work completed
Recommended
Excellent service and product
Customer Service
Quality
Value
Britelite replaced 5 windows. From first contact to after sale all Britelite staff were very pleasant and easy to communicate with. I was kept up to date with schedule of works. The installation team were extremely professional, punctual, tidy and approachable. After installation I was contacted by telephone to check I was happy with all aspects of replacing windows. Very competitive pricing and kept to budget. I would definitely recommend Britelite to everyone.
Customer in Surrey
, work completed
Recommended
Great work, highly recommend
Customer Service
Quality
Value
The team who turned up to install the windows were brilliant. They really put in a shift to get it done. They were friendly, professional and took the time to explain the process.
Customer in Greater London
, work completed
Recommended
Beautiful quality windows great value
Customer Service
Quality
Value
My installation was amazing young Tommy and his Dad were extremely polite and respectful of my home .They worked like Trojans, once my windows were fitted, they hoovered through out, windows were polished inside and out even hoovered garden, Honestly I have never known such efficient helpful tradesmen put the blind back up Amazing work and team Thank you Britelite
Customer in Greater London
, work completed
Recommended
Great Service
Customer Service
Quality
Value
From the day the design consultant talked through our preferences To the completion of the installation we felt included in the whole process. Nathan the fitter did an excellent job and left the site clean and tidy and conferred in a polite manner throughout the day. Overall, a pleasant and professional experience.
Customer in Kent
, work completed
Recommended
window installation
Customer Service
Quality
Value
Very efficient have had a couple of problems after installation And I am impressed with the quick response and repair . Very good after care customer service . By far the best price in comparison to other quotes I received. I am a happy customer and would use them again in future
Customer in Greater London
, work completed
Recommended
Newly installed patio door
Very attentive from start to finish. Nothing is too much trouble. Took the time to listen to my needs. Would highly recommend.
Customer in Kent
(Reviewer did not use service)
Recommended
Well Done Britelite
Customer Service
Quality
Value
Britelite took out my old wooden bay windows and fitted new UPVC windows upstairs and downstairs They were excellent from start to finish Clean, tidy, polite, efficient and I am delighted with the windows
Customer in Kent
, work completed
Recommended
Outstanding quality and workmanship
Customer Service
Quality
Value
The team arrived promptly to replace 2 heavy, old steel patio doors. Because there was effectively one team working on each window simultaneously, they were able to complete the job in less time than the 1 day estimated. The workmanship was outstanding, perfect fit, appearance and ease of use. I can slide the door with one finger, compared with brute force before. The heat conservation and sound reduction are also excellent, as promised. The team left the room spotless.
Customer in Greater London
, work completed
Recommended
Great work
Customer Service
Quality
Value
We had a door that needed replacing but it was not a standard size. I was very pleased that Britelight were able to accommodate my order and the end result was brilliant. I was so pleased with the finished result and greatly relieved that they managed to work round any difficulty. Very professional company.
Customer in Greater London
, work completed
Recommended
A job to be proud of
Customer Service
Quality
Value
Most of the windows in my house were replaced by Britelite some years ago - and two sealed units were replaced under warranty. It was therefore an easy decision to employ Britelite again recently, when we needed a further window replacement. All the staff involved were very professional - particularly the window fitter, who was very experienced. They all did a really good job.
Customer in Kent
, work completed
Recommended
Very high quality, fast and professional
Customer Service
Quality
Value
In any project, you inevitably have to make a trade off between time, cost and quality. I can confidently say that brutalities delivered on all three. Exceptional quality workmanship, delivered exactly to programme, with minimal disruption, and at a very reasonable price. I’d gladly recommend to anyone doing a conservatory upgrade, they’re great.
Customer in Hertfordshire
, work completed
Recommended
Double grazing windows
Customer Service
Quality
Value
I am really happy with my new windows from Britelite. From start to finish, the service was professional, friendly, and very well organised. I was originally upgrading to double glazing, but I was pleasantly surprised to be upgraded to triple glazing, which was a fantastic bonus. The installation team arrived on time, worked efficiently, and left everything clean and tidy once the job was completed. The quality of the windows is excellent and has made a real difference to my home — it feels warmer, quieter, and much more comfortable. I am extremely pleased with the overall result and the whole experience with Britelite. I would definitely recommend Britelite to anyone looking for reliable service and high-quality window installation.
Customer in Greater London
, work completed
Recommended