Blue Flame Services Limited

Prompt service and good advice on what to do to make the new system better than the old. Did a great job quickly and carefully, and left the place clean and tidy.

4 men worked tirelessly to prepare and fit a slab base having already removed a wooden surround and emptied my oil tank into a container. They then sawed up the old tank. Carried the heavy new tank and installed it on the slab. When in place they pumped the good oil back into the new tank. All this was done in pouring rain yet they remained cheerful throughout. They removed all waste items and left it clean and tidy. Job finished within the day so we could have the boiler running same day. Finished off the next day. In all they were a great bunch remained cheerful throughout even though one of them said he was wet through to his boxers.

Old boiler went bang whilst on holiday, contacted Blue Flame and they came out straight away to provide quote, once agreed they were there on Monday to install new boiler. Didn't get the names of the two guys installing but they did and excellent quality job and left no mess. Very competitive price and would highly recommend Blue Flame.

Blue Flame provided a quick and efficient service along with regular customer updates. All the skilled heating engineers attending our property were polite and helpful and kept the work area tidy at all times.

Excellent service from start to finish. All members of staff we have dealt with have been friendly and professional. David who came to do the survey didn’t do the hard sell just explained exactly what work would be involved, answering any questions and taking away any worries we may have had about the installation. The quote came through very quickly and the office staff dealt with the booking side of things with no issues. The two engineers that came to do the installation were excellent. They were hard-working, courteous and helpful. They were very clean workers so no additional housework was required after they had left. We would highly recommend this company to anyone looking for a boiler installation.

Great from start to finish. Came out to me when agreed, turned up to fit new boiler on time. Two engineers worked none stop for two days leaving property clean and tidy. Excellent all good.

Once again the service provided by Blue Flame was excellent. The service was carried out on time and to the estimate provided and the engineer that carried out the work was extremely professional and extremely friendly. I will be back in touch with Blue Flame in 12 months time. Many thanks.

No problems at all, we’re more than happy to help and get us in ASAP due to having no hot water or heating. Work done in 2 days- new boiler fitted and new pipe laid.

After a month of chasing the installer of our oil boiler for a service, we lost patience and rang Blue Flame. We rang at 11.45 am on the Friday, and the job was complete by 11.30 am the following Monday. The office contact is extremely efficient, and the engineer who attended was friendly and helpful. The price for the job (quoted in advance) was competitive. All in all, highly recommended.

I called Blue Flame as we had a leak in our central heating system. I feared we may have to have floors ripped up to find it. The man who called to estimate was friendly polite and reassuring. He explained a way to resolve the problem, sent me an estimate the same day and the job was booked in a week after I accepted the estimate. The guys who came to do the work were extremely polite, efficient and tidy, they had the job done in no time and although we now have some pipes running down walls they are hardly noticeable. The problem was fixed, a new radiator fitted in our lounge, system tested and they were away. Our central heating is working perfectly now. This may not be the cheapest firm to use but their work ethic is second to none. I would not hesitate to use them again. All the people I came into contact with were friendly and helpful, there was absolutely no mess when the work was done and they fixed the issues as they said they would - no dramas. Excellent work, thank you very much.