Ceiba Renewables Ltd

I picked this company from the tesla recommended supplier and installer. My first point of contact was Duncan himself i explained what i was wanting a tesla power wall and add extra 3.2 kW solar to my existing 4kw solar he was very helpful and understanding of what i was wanting he gave me two or three pricing ideas which suited me best explained to me what was involved and in Jan spoke to me a couple of days before to see if it was ok to install system Chris and boys turned up a couple of days and was fitted all working would recommend this company and would like to thank Lucy for her help with the paperwork side

Simon and Chris completed installing a Tesla Powerwall today. The whole job was really well planned and scheduled by Ceiba and perfectly executed by Simon and Chris. They are very competent and obviously enjoy working in the renewable sector.

Really pleased with both customer support and the installation by Ceiba. From the discussion of what we wanted & could do, to the installation and after install support they have been excellent.

My solar SMA inverter sadly failed after 7 years. I contacted Duncan and Simon from Ceiba who promptly attended and diagnosed that the unit had failed internally. Rather than just read obvious fault codes on the unit, they dug deeper carrying out a diagnosis of the inverter itself and further tests on power isolators and outputs from the panels themselves. Consequently an issue regarding an earth fault from the panels was identified and was eventually traced to a faulty cracked panel connector. A further faulty DC isolator (which had been incorrectly installed by the original contractor) was also identified and replaced. All aspects of the faults with the system were clearly explained along with required works and costings. Happily Ceiba conducted all relevant communications with SMA directly whilst on site and consequently were able to arrange a replacement inverter under warranty. The company provided good communication by E mail and telephone to arrange suitable work dates which on one occasion had to be altered due to a work commitment. On final installation of the replacement inverter by Simon, he kindly advised me of a Blue tooth feature on the unit which now enabled remote monitoring of the system, he even arranged for the software to be installed on our home computer!

We have had 2 Tesla Powerwalls fitted by Ceiba Renewables Ltd. Before the Job started, I spoke to Duncan on a few occasions by telephone and e-mail. So, he and his team were aware of how I wanted my installation carried out. At no time was there any issue with my questions. Asked and answered in a quick and professional manner. The day before the installation Duncan called and asked if it was still OK for the install. On the day of Installation Duncan and his team arrived on time. He introduced his team and we had an initial discussion of the job. The main works were carried out by Simon his electrician / Installation Engineer. Having been in charge of large-scale electrical installations offshore myself I asked Simon many questions and at no time did he fail to give me an answer. All his work was neat and tidy. They carried out the final testing and cleaned up all their workspace when complete. I can say they are truly a professional company with customer satisfaction as a priority. Lucy also merits a mention with her professionalism, who from the office, carried out all necessary paperwork. I have no hesitation in recommending Ceiba Renewables Ltd.

We built a house from scratch and Ceiba were one of the companies that never let us down at any point. They arrived when they said they would, well prepared, stayed until the job was complete and were a pleasure to deal with. The installation of Solar array and Tesla Powerwalls was carried out efficiently and the system has been very well designed for the needs of the house. This might just be me that is sad enough to notice this but the wiring and equipment installation in the plant room is an absolute work of art! Makes me happy every time I go down there :-)

Our solar panels had a previous fault that warranted investigation, plus our roof was leaking in several places under the panels. Duncan and the team arrived at the arranged time and carried out the work professionally and in a timely fashion. Duncan and Chris were very helpful explaining the causes of the fault and reasons for the roof leaks. Once the work was completed Duncan e-mailed a report and photos of repairs carried out. The cost matched the quote exactly, in fact, some small extra work I had requested the day before the work was to be carried out was done with no extra charge, much appreciated. I will be using this company again in the future if we encounter any more issues with our solar panels. Very happy with the work.

Duncan and team installed a 5.6kW solar system, Tesla PW2 and Eddi water heater control module. Installation was over 3 days (just an hour required on Day 3), everything tidied at the end of each day and system explained by Duncan at the end. Duncan is very patient and passionate about his work and it shows. Excellent from first point of contact onwards. Will certainly be using Duncan again if I extend my solar PV system and heartily recommenced his services. Not the cheapest out there but you get what you pay for and the Ceiba teams re worth every penny.

We have just had a 4 kW Solar PV System, based on Sunpower black panels, installed by Duncan and his team. It went well and we found out things about our house that we didn't know beforehand. The early winter weather was attrocious but a brief spell of fine weather allowed the fitters to complete the job despite the rain in the morning. Duncan explained the system well, including how to apply for the Feedin Tariff. The panels immediately started generating electricity on a cloudy day! Our house was left spotless and all packing materials were taken away. Wonderful!

Duncan & his team were clean professional with the installation of my Tesla Powerwall 2. All went as planned on issues .... Would highly recommend Ceiba for any renewable technology needed