Chelsfield Solar

Contacted Chelsfield Solar to increase the battery capacity of my existing Givenery battery system. They had fitted the existing system some 2 years ago. Sent them some photos of the system and from that they were able to provide a quote which was acceptable. The upgrade was fitted a couple of weeks later with no issues. They were professional, competent, friendly, and a pleasure to deal with and I would certainly recommend them.

We recently purchased an empty property and as the previous owner had passed away we had no reference to the Solar PV kit that we had taken on. We were recommended to Chelsfield and from the first time we met they were outstanding in every way. They were especially helpful in assisting with getting the FIT ID transferred to our name which was challenging at times as we have not had Solar PV in the past and our knowledge was zero! All costs for the proposed work were provided in an estimate in a clear and timely manner. The initial survey which outlined some issues we had was comprehensive and easy to understand and the follow up service from the technical guys was thorough and completed to a high standard. Chelsfield were very professional, honest, knowledgeable, friendly and most importantly patient to us newbies - a superb company to work with.

I would definitely recommend Chelsfield Solar as I have found the whole company to be completely professional and supportive in all ways. From the prompt communication about the installation (6 solar panels on the front of the propery), patience and support for any issues I had to the actual installation itself, I cannot fault them in any way. They go the extra mile for you, explain everything you need to know and are very fair in their pricing. You will not get a better team!

We are very grateful to the whole team at Chelsfield Solar for installing our solar panels. The company was recommended by a neighbour and we did not regret. The engineers completed their job outstandingly professional. The office ladies, Lorna and Clare were very helpful, responding to our queries promptly and supporting us through the whole procedure. A massive thank you!

Our first installation in 2010 was for solar panels and along with the vast majority of your customers we received great advice, fault free installation, and clean and tidy working. The inverter failed some years later and was replaced with equally good work. Our second installation 2 years later was for further panels in advance of the FiT rates dropping and was equally efficient. Inverter failed some years later and was replaced at minimal cost to us, by Mike We have just had three further panels on a different facing roof and a battery installed this week which is neat and tidy, they were in and out in the day They always turn up when they say, they arrange everything and appear to charge fairly. Unlike some Solar firms they are still around many years after first installation and appear to be set to stay in business for a long while to come - rightly so.

I wholeheartedly recommend Chelsfield Solar to anyone considering having solar panels installed on their home. Their exceptional customer service, meticulous attention to detail, and commitment to excellence have made them a true partner in our journey towards sustainable energy use. Our home presented a unique challenge due to the presence of two meters/MPANs and an annex. The team at Chelsfield Solar rose to the occasion, meticulously assessing our property and thoroughly explaining our options for optimal panel placement and power system configuration. Prior to panel installation, roof work was required. Chelsfield Solar seamlessly coordinated with local tradesmen, ensuring our project progressed smoothly within the established timelines. A large team arrived on-site, exceeding our expectations in terms of both work quality and consideration for our family and neighbors. Even after installation, Chelsfield Solar's support has been unwavering. Twice I visited their store with questions about system maintenance, and each time, the team was friendly, patient, and dedicated to helping us maximize our energy provider benefits. Choosing Chelsfield Solar for our solar panel installation has been an absolute pleasure. Their expertise, professionalism, and commitment to customer satisfaction are unmatched. I wholeheartedly endorse them without reservation. (Yes, this is a genuine review!)

The team at Chelsfield (particularly Natalie) have always been helpful and responsive with every query, from my initial solar installation, over 12 years ago, to my battery instalation, a year ago, and more recently to help me with schematic's and switching FIT from on provider to another. Great team and company I cannot recommend them strongly enough.

Chelsfield Have been totally professional from the very start of the process. From the initial enquiry to the completion of the installation. The initial enquiry was dealt with promptly. They arrived on the Date specified to carry out the survey for the quote. The quote arrived when they said it would and they promptly answered any questions I had. The installation date was booked and carried out on the date specified. On the installation day 6 fitters arrived and the installation was carried out efficiently and completed on the same day. The installation is extremely neat and all mess removed from the house. All 6 fitters were polite helpful and a pleasure to have around doing the install. Would Highly recommend Chelsfield for a solar installation

For what we paid for an inspection of our solar installation - £192 - I now realise (after having had a proper inspection by a very good firm) that Chelsfield were useless. They stayed about 30 minutes, picked up one obvious fault and left. Days later we had to prompt them for the written report, which they had forgotten about. Claimed they could not inspect everything due to 'lack of light'. Fact check - there is lighting in the loft; and torches can be bought cheaply! They missed all the critical faults picked up by another company. Should have given us our money back. Such a poor and unfriendly service.

From our initial enquiry all the way through to having an operational PV system installed the whole team have been a pleasure to work with. The office team are very responsive and knowledgeable and the on-site team were punctual, tidy and also very knowledgeable. The we had a nine panel PV system with a battery storage unit and the install was completed within one day. I would highly recommend Chelsfield to anyone considering solar energy.